Off computer troubleshooting

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• My computer will not be stopped by using the "turn off computer' under 'Start' (lower left corner)

  My computer will not be stopped by using the "turn off computer' under 'Start' (lower left corner)

  Hi Harry,.

  · What happens when you try to stop?

  · You receive an error message or error code?

  · Do you remember all the recent changes on the computer before the show?

  · What is the service pack installed?

  You can check the link below: Windows XP Shut Down and auto-restart issues: http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/russel_02may13.mspx

  Advanced Troubleshooting for shutdown problems in Windows XP: http://support.microsoft.com/kb/308029

• Why my computer shuts down when I click both don't turn off computer buttons?

  My computer is an IBM Thinkpad T42

  Today, when I clicked on the button start and then disable the turn off computer button, the computer of the computer and then selected button would not be closed to low or off. Any ideas why it would not be arrested? Any ideas how to get it to close help to disable the buttons on the computer?

   I have can stop him by the on/off switch.

  Thank you

  Henry

  Hi Henry,.

  Welcome to the Microsoft Community and thanks for posting the question.

  According to the description, you are not able to stop the computer.

  This problem occurs if you install some versions of Norton Antivirus 2003.

  Perform the steps from the link below and see if it helps.

  You cannot log off, restart or shut down your Windows XP-based computer 

  Hope this information helps.

  Answer to us if you are having problems with shuts down the computer or any other problem of Windows, and we would be happy to help you.

  Good day!

• close: disappears from the task bar, her box "turn off computer" does not reach out

  I am running windows xp sp3 32-bit. When I shut down the computer through the Start button, the taskbar disappears, and the box "turn off computer" does. I have to use ctrl-alt-del to shut down the computer. I got the settings to a previous restore point when it was still working, but it does not solve the problem. What should I do to return to its original position?

  Hi tx_grizzly,
   
  -Have you done recent changes made to your computer before this problem started to happen?
   
  Try these methods and see if it helps fix the problem.
   
  Method 1: Follow these steps to change the way users log and see that it helps:
   
  a. Click Start. Click on Control Panel.
  b. open user accounts in Control Panel, click on change the way users connect or disconnect, click on use the Welcome screen.
  c. click on apply. Click OK.
   
  Method 2: Try the steps listed in the article for this problem:
  Your computer stops responding when you try to shut down in Windows XP

• Configuring updates: stage 3 of 3: 0% Complete do not turn off computer

  For 3 days, the laptop's display screen above to turn off.  How to break this vicious circle?

  Hello

  When you try to install updates from Windows Update on a computer that is running Windows Vista or Windows 7, you may receive the following message is displayed:

  Configuring updates step 3 of 3. 0% complete

  After you receive this message, the computer restarts, and then you receive the same message again. Windows will not start and the computer continues to restart and display the same message. The update is not installed successfully.

  Method 1: Start Windows with installing Windows disk and then use the repair feature

  Starting up Windows:

  1. Insert the Windows Vista installation disc in the drive and restart the computer.

  2. When you are prompted to start from the disc, press any key.

  3. When you are prompted, configure the language to install, time and currency format and keyboard or options for method of entry that you want, and then click Next.

  4. on the next page, click on repair your computer.

  Select a restore point:

  1. on the System Recovery Options page, click the version of the Windows operating system you want to repair, and then click Next.

  2. on the System Recovery Options page, click System Restore.

  3. on the System Restore page, click Next.

  4. Select a restore point during which you know the operating system works, and then click Next.

  The restore point should be a date that precedes the first time you experienced the problem described in the Symptoms"" section. To select a date, use her choose a restore different option and click Next.

  5. If you are prompted to choose which disk to restore, select the hard disk on which the operating system is installed, and then click Next.

  6. on the confirm your restore point page, click Finish.

  7. when the restore process is finished, click on restart.

  Note: To avoid this problem in the future, see the steps in the "More information" section to manually install the update for Windows.

  Note: For more information about how to use the system recovery options, see the Microsoft Web site at the following address:

  Startup Repair: frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows7/Startup-Repair-frequently-asked-questions

  For more troubleshooting steps and for more information about the problem you are having you can refer the article below.

  The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista and Windows 7
  http://support.Microsoft.com/kb/949358

  Let us know if this helps

  Concerning
  Anthony.

• can't turn off computer, unless I push off button Manual.

  by clicking on start > by clicking on Disable button > I get the pop up. clicking on turn off, nothing happens.

  Pushing the button power off it will turn off.

  Hi William,.

  1. have you made a recent software or hardware changes to the system?

  2. you receive an error code or messages?

  This problem may be due to a program or device driver interfering with Windows power settings.

  Method 1:

  You can try to perform a clean boot and check.

  A clean boot to check if startup item or services to third-party application is causing this issue.

  You can read the following article to complete the clean boot.

  How to configure Windows XP to start in a "clean boot" State

  Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in the article above to configure Windows to use a Normal startup state.

  Method 2:

  You can also try updating the chipset and other drivers by referring to the website of the manufacturer of the computer.

  How to manage devices in Windows XP

  Please see the following articles for more information:

  Computer does not close properly if selective suspension is enabled

  Unable to use power management features

• Sleep is turned off computer

  When I put a laptop with Vista Ultimate that is plugged into an outlet in mode sleep, after a short moment the computer turns off and when I come back to use the computer I have to restart the computer. I checked the Advanced section of the power, but it seems that the only option it gives is the amount of time that the computer has been turned on before going to sleep. How can I keep the on, but in mode 'sleep' when I'm not using it rather than turn the computer off.

  Hello

  To use FILES MyEventViewer - event logs clear ALL - then let the computer sleep when you
  can - it should be easier to see the events that are close to the sleep issue/restart. Then
  Display pertinent information for a few of those who, like what's in the lower pane of the utility
  When you click the event in the upper pane. You can also use the Options - Advanced
  Filter to refine the events when the sleep problem arises.

  Also check with BlueScreenView for these time periods to see if there are any BSOD Info
  (just because you don't see it does not mean that they do not occur).

  BlueScreenView scans all your minidump files created during "blue screen of death," collisions
  Displays information on all the "crash" of a table - free
  http://www.NirSoft.NET/utils/blue_screen_view.html

  ---------------------------------------------------------

  Peacoats, it's a process of elimination using the methods of troubleshooting in
  the above message.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Windows XP does not turn off computer

  I have an old laptop that I put the upgrade of Windows XP win 98.  Win 98 will close and turn off the computer without any promps me.  This upgrade Windows farm but dosnt stop the computer.  I get a message, ok to shut down the computer now.  Then, I struck my switch to turn the computer off.

  Anyone know a solution to make Windows XP close and turn off the computer?

  Windows Update has nothing to with the upgrade of Windows. Please repost your question in the support forum: http://social.answers.microsoft.com/Forums/en-US/xpinstall/threads 
  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• The default cursor position goes to sleep when I click on turn off computer

  When I click on the Start button, then click on (computer turn off) the pointer snaps to standby mode. How can I configure it to snap to power off the computer

  Hello

   

   

  This behavior is normal and you won't be anle to customize.

  HPE this information has been useful.

• How to set timer or clock for Vista not turn off computer?

  Although working with installed Dell Vista operating system, the computer turns off. Where should I go on the system to extend the timer to give me more time on the machine before I got close >

  Go to start / Control Panel / Power Options, and select the time desired for the system (or parts) for sleep or stop after periods of inactivity.  You can choose never if you want. \

  This, however, doesn't happen usually when the system is running (except when he is on the battery and it is sinking).  This happens to you while you work?  There is no setting I know to turn off the computer while you work with the exception of the condition of low battery on a laptop.  If this is happening, please post back and elaborate.  Is this a shudown or hibernation or sleep?  How much time do you have?  Always this way or this all simply to start a fact recently?  What version of Vista are you using?

  I hope this helps.  If this is not the case, with answers and clarifications please reply so we can help you that the decision should not occur except as described above.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Turn off computer account in Active Directory will still allow the workstation to log

  I have a special scenario. A Windows 7 workstation was locking (pending of CTRL + ALT + DELETE) mode. Until I turned off the computer, the user account and the same account administrator, reset the password for this user and the workstation. My requirement is that the user cannot log on to the workstation again.

  However, the user can connect to the workstation.

  This parameter of register AD might lock the computer completely? or is there any GPO setting that could lock the computer?

  Thanks in advance.

  Pingala

  I suggest you send the request here:

  https://social.technet.Microsoft.com/forums/en-us/home?Forum=w7itprosecurity&filter=AllTypes&sort=lastpostdesc

• No sound from computer troubleshooting returns the message: "device driver IDT high definition audio CODEC driver problem.

  I can't get any sound from the computer.  Worked, but quit when I tried to watch a UTube video several hours
  After leaving the computer.  While troubleshooting, AutoCorrect could not solve the problem of the message
  has received "device driver IDT high definition audio CODEC driver problem.   I have the Windows 7 operating system.

  Hello Sharon,

  When you say "AutoCorrect" do you mean this:

  http://windows.microsoft.com/en-IN/windows/no-sound-help#no-sound=windows-7&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1 ?

  If not, or you are looking for a driver try, here's one from Sony. Note that you may need to run in compatibility mode (with the right button on the file (or its icon on the desktop), select Properties, select the compatibility of the top row): http://download.cnet.com/AR5-Drivers-zip/3000-2108_4-180025.html .

  Let me know if one of them fixes the problem for you.

  Kind regards

  BearPup

• "preparation configure windows - do not turn off computer.

  message ' preparation set up windows - don't cut computer "appears upon reboot and shutdown.  The computer hangs up here, for hours, not of compensation until the next afternoon.  Did the same thing on the next reboot.  What can I do?

  Hello

  1. have you made changes on the computer recently?
  2. are you able to login in safe mode?

  I would suggest trying the following methods and check if it helps.

  Method 1:

  Try to boot to the last good known Configuration.

  Using the last good known Configuration:
  http://Windows.Microsoft.com/en-us/Windows7/using-last-known-good-configuration

  Method 2:

  If you are not able to connect to the last good known Configuration I suggest that you try to start in safe mode and check if it helps.

   

  Safe mode:

  
  How to start in safe mode in Windows 7: http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

  If you are able to start in safe mode, then I suggest to perform a restore of the system and check if it helps.

   

  System Restore:

  Restore the system to a point when the computer was working fine.
  System Restore: http://windows.microsoft.com/en-US/windows7/products/features/system-restore

   

  Method 3:

  If you are always faced with the question then I suggest to perform a repair installation and check if that helps.

  Startup Repair using the Windows 7 installation disc: http://windows.microsoft.com/en-US/windows7/What-are-the-system-recovery-options-in-Windows-7

  Note: when running Startup Repair disk hard if bad sectors are found on the disk hard when the Startup Repair tool tries to repair this area if all available on which data may be lost.

  Note: also, make sure that you have disconnected all external devices except the keyboard and mouse.

  Method 4:

  If startup repair fails try restore the system from the windows recovery environment.

  Open the menu Options on your computer system recovery and try to perform the system restore.

  To do this, follow these steps.

  (a) remove all floppy disks, CDs and DVDs from your computer and restart your computer by using the power button on the computer.
  (b) do one of the following:
  If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you must try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.
  If your computer has more than one operating system, use the arrow keys to select the operating system you want to repair, and then press and hold F8.
  (c) on the Advanced Boot Options screen, use the arrow keys to highlight repair your computer and press ENTER. (If your computer is not listed as an option, then your computer doesn't understand no repair preinstalled recovery options, or your network administrator has disabled the.)
  (d) to select a keyboard layout and then click Next.
  (e) in the System Recovery Options menu, click a tool to open it.
  (f) select System Restore.

  More information consult:

  http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

  http://Windows.Microsoft.com/en-us/Windows7/advanced-startup-options-including-safe-mode

  Reference:

  Error: Failed to setup of the Windows updates. Restoration of the changes. Do not turn off your computer when you try to install Windows updates

  http://support.Microsoft.com/kb/949358

  Before you perform the upgrade on the spot, I would recommend you to back your files using windows backup.
  Backup and restore: http://windows.microsoft.com/en-US/windows7/products/features/backup-and-restore

  Hope the information is useful.

• Turn off computer CS2on not existing

  My old mac g5 died and have no way to turn it off. How can I activate my new computer.

  You can not activate any longer. You must download and install the version without activation from the link I provided.

• EXTRACTION OF INFORMATION OFF COMPUTER OFFLINE EVEN PLACED IN A DIFFERENT LOCATION

  Hello

  MY NAME IS CHANDA. IAM WORKING AS A PROFESSOR OF COMPUTER SCIENCE.  I FORGOT TO KEEP SOME IMPORTANT DATA WITH ME. AND NOW I NEED IT. BUT NO POSSIBILITY TO PERCEIVE THE SAME.

  I WANT TO KNOW HOW CAN I EXTRACT DATA FROM THE COMPUTER IN OFFLINE MODE, PLACED AT A DIFFERENT LOCATION.

  IS THERE ANY SCOPE FETCH

  I LOOK FORWARD TO YOUR RESPONSE

  CONCERNING

  CHASSOT KONE

  Unless you have a software on the another dedicated computer is not.

  BTW ALL CAPS IS CONSIDERED YELLING