Office freezing often - using Windows XP

My Windows XP HP Pavilion has been freezing a lot in the past 3 or 4 months.  I ran diagnostic utilities and registry cleaners and nothing seems to help.  Whenever I run the McAfee antivirus, it freezes before it happens to halfway.  I have finished only 3 or 4 full scans in the last 2 or 3 months.  It also freezes when my kids are on Webkinz after awhile.  When it occurs in Webkinz, the speakers are stuck with a noise coming from them until I get the PC is turned off.  They increase the volume when they play Webkinz.  It also freezes from time to time in other places.  A utility I used to evaluate the register indicated two missing files: SystemIndex.Hash.gthr & SystemIndex.Idm.gthr directory "Documents and Users.Windows Users."  These missing files could cause a problem?

I'd be interested to see a report of Disk Defragmenter. Open Disk Defragmenter and click analysis. Select view report, and then click Save as and save. Now find VolumeC.txt in your My Documents folder. Open the file, and place the cursor anywhere in the file, select Edition, select all to select all the text and copy and paste into the body of your message. To do this, before you run Disk Defragmenter because it is more informative.

Select Start, all programs, accessories, System Tools, cleaning disk to emptying your trash, delete temporary Internet files and other selected options. I recommend also you click Other Options, System Restore and delete all but the last system restore point. Run Disk Defragmenter.

Using the system restore option is most appropriate when your system is slow and you need to increase the free disk space on your C partition. If you have errors that could be solved by using the system restore to your system settings back to before the error occurred initially do not use this option.

If more than one person uses the computer and they have their own user log you need to run Disk Cleanup in each user profile that you want to delete all the unwanted files.

A better program of disk cleanup is cCleaner but note that cCleaner will not manage system restore points. Remove the old restore points can be important if you have little free disk space. cCleaner comes with a registry tool. Do not use this tool as any registry cleaner could lead to the creation of very difficult to resolve system errors.

http://www.CCleaner.com/download

Hope this helps, Gerry Cornell

Tags: Windows

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    ==============================================================

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    --------------------------------------------------

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    =========================================

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    http://www.NirSoft.NET/utils/my_event_viewer.html

    -------------------------------------------------------------------------

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    http://www.NirSoft.NET/utils/blue_screen_view.html

    BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
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    -------------------------------------------------------------------------

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
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    http://support.Microsoft.com/kb/928228

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    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
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    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    Installation and update of drivers to 7 (update drivers manually using the methods above is preferred
    to make sure that the latest drivers from the manufacturer of system and device manufacturers are located)
    http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
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    http://support.Microsoft.com/kb/958233

    Troubleshooting Vista Blue Screen, error of JUDGMENT (and Windows 7)
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    Startup Options recovery or Windows 7 disk repair

    How to run a startup repair in Windows 7
    http://www.SevenForums.com/tutorials/681-startup-repair.html

    How to start on the System Recovery Options in Windows 7
    http://www.SevenForums.com/tutorials/668-system-recovery-options.html

    How to create a Windows 7 system repair disc
    http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

    I hope this helps.

    Rob Brown - Microsoft MVP - Windows Expert - consumer: bike - Mark Twain said it right.

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