Creative cloud will allow me to use CS6 in my office at home on Windows 7 and office on Mac OS?

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• Creative cloud will not finish installing. No error code; Download bar ends, the window disappears, and then nothing happens.

  I tried to download Adobe Creative cloud all day (seriously, all day) for my MacBook Pro with OS X Yosemite 10.10.3 and it will not end the installation. I am able to download install and run it and I get the little bar showing progress up to the end, but then nothing happens then. Help Adobe says creative cloud Office opens automatically, but it does not. I tried following their menu troubleshooting and enabling pop-ups and set up a special firewall to allow the program, of which none worked. Help, please!

  Try steps mentioned in the link below:

  Creative cloud Installer hangs

• My creative cloud membership allows me to use two computers?

  Just got a macbook, I have creative cloud on my iMac. Can I get the cc on my macbook for lr and ps or which costs extra? TIA

  See my answer in Can membership of the creative cloud running on a desktop computer and a surface of 4 pro? Or do you get two memberships?

• Creative cloud will not install after using the Apple Migration Assistant to transfer again Mac

  I used Migration Assistant to transfer applications to a new Mac. Creative cloud threw an error. I used uninstaller to remove the Creative app clouds, then downloaded the new version of the Adobe site. When you try to install, the installer of creative cloud crashes before installation.

  I then launched an application, he said I need to save it. So I logged into my account, turned off all previous installations on other Macs. My apps work now. However, I still cannot install creative cloud desktop application (same behavior takes place).

  I use the latest version of Yosemite on a Mac PowerBook.

  Try

  Click on Finder and then hold down command + SHIFT + G keys on your keyboard

  It will open to go to the window of the folder, type exactly ~/Library and click Go

  Then open Application Support > Adobe files

  Files Recycle Bin AAMUpdater and OOBE.

  Click on finder and press command + SHIFT + G keys on your keyboard.

  This time, type / library and click on Go.

  Be sure to remove ~ symbol.

  Then open Application Support > Adobe files.

  Basket AAMUpdater, Adobe Application manager, records OOBE.

  Go to the Finder / Applications / Utilities

  Trash Adobe Creative Cloud and Adobe Application Manager files

  Cleanup tool download and run CC below link

  e http://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems/_jcr_conte nt/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordion-item-par/proc dure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleanerTool.zip

  Accept the license agreement and click Adobe Application Manager

  Click then on clean selected

  Re install Creative Cloud application and check

• Creative cloud will not install a willingness of manager Adobe application not install, I tried everything to uninstall reinstall Mac cleanser you name what can do and who should I contact to get this problem fixed

  Creative application Cloud Manager and application manager Adobe decided to stop working one day so I uninstalled the program and tried to reinstall them. Now they do not reinstall and will keep gives me an error message I tried Mac cleaner I tried to completely uninstalled programs and reinstall them. I even used Time Machine backup before I uninstalled programs. I did all the forum can try and fix this problem and still nothing will happen what I do and who do I go to get this problem resolved?

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat... not supported on weekends.

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• I rent the creative cloud for student. I use two devices iMac and Macbook. Can I install creative cloud on both devices?

  I appreciate your help!

  Hello

  Yes, you can download it on Mac/Windows computers. As subscription creative cloud is allowed to be used on two computers, but you cannot use it at the same time.

  You may please check out the link below to download the desktop app creative cloud.

  Download Adobe Creative cloud apps | Free trial of Adobe Creative Cloud

  You can also see help document https://helpx.adobe.com/creative-cloud/help/manage-apps-services-desktop.html

  Hope this will help.

• Check my billing information? All right so why creative cloud will stop working?

  I get a pop up everytime I open Photoshop or Illustrator or any other of my applications creative Cloud that says that I need to verify my billing information because there is a problem with the last payment, and this creative cloud will stop working if it is not dealt with. Well, I looked online and all credit card information seems fine so I clicked on change payment info and it says "thank you!" We have received your payment. "Well, if you then why he always keep counting the days until it stops? If everything on the credit card info seems well why did the payment not pass?

  Hi NinjaLeah2,

  I did check the payment portal, Adobe could not obtain payment from your bank, it was held on 3 December, 10, 17, 24. 2013.

  Please get in touch with the Bank to check the error, once done, contact Adobe at http://adobe.ly/yxj0t6 in order to regularize the subscription after update of the payment.

  Kind regards

  Baudier

• Very frustrated creative cloud download so I can use In Design... will not download, hang up etc. Any help?

  Anyone has questions In Design installation?  The creative cloud will be no download, that would allow me to join In Design. Very frustrated.

  Hi Rickh37990801,

  In addition to what Ned has suggested, please also visit the links below:

  Error "Unable to install" received when installing Adobe Creative Cloud desktop application

  Error in downloading, installing or updating Adobe Creative Cloud applications

  Troubleshoot Adobe Creative cloud download, install and update questions

  Let us know if that helps.

• I have a toshiba laptop which has google chrome. The laptop has already installed adobe. My question, my computer will support creative cloud so that I can use Photoshop and Illustrator? Thank you

  I have a toshiba laptop which has google chrome. The laptop has already installed adobe. My question, my computer will support creative cloud so that I can use Photoshop and Illustrator? Thank you

  Hi Julie

  You can check the minimum specifications here:system requirements | Cloud Creative

  Kind regards

  Guinot

• Creative cloud will not update or uninstall.

  Hello

  I use Mac OS X EL Capitan 10.11.5

  I subscribe to creative cloud for photographers.

  Everything was going well until I noticed that the ikon creative cloud appear not in my top page wright conner. I tried to update on adobe.com, and I noticed that the window of the creative cloud will disappear during the update. When I checked the process in activity monitor, it will show that it does not, and then it just closes.

  I tried to download the new creative application but during installation that it give me error 86 - a different version of the creative cloud is running. Then I tried to uninstall the creative cloud together. It allows me to do, it is said that the other application use it yet. I uninstalled Photoshop, Lightroom, Bridge, everything I could... Same question.

  Then I fallow instruction from the help topics to go to Applications - Adobe installation and noticed that all the things in this folder are seen "Alias" in the types of requests, and I can't do anything.

  Now I'm stuck. If I try to load the creative cloud from Applications, it says "Application"Creative cloud is not open more"I can't update, I can't delete it, I have no more than Lightroom or Photoshop...

  Can I have some help please!

  Hi Oxanan88440522,

  In this case, please uninstall creative cloud and rename all the files Adobe After taking the backup of your files / plugins.

  Please refer to uninstall creative cloud: use of the Adobe Creative Cloud cleaning tool to solve installation problems

  Please see the link to rename / remove folders from Adobe After the creation of the back to the top (do not forget: it will remove also all old if installed Adobe applications): Remove already installed the Adobe application files. Mac OS X

  Once done then please restart your machine and install again the creative cloud.

  Please let us know if it helps.

  Kind regards

  Shelly

• I downloaded creative cloud with CC Photoshop, Premiere Pro CS6 and DC Acrobat install however Premiere Pro does not open. When open the button is on the other app, the first Pro app said only "up-to-date". If I click this, nothing happens?

  I downloaded creative cloud with CC Photoshop, Premiere Pro CS6 and DC Acrobat install however Premiere Pro does not open. When open the button is on the other app, the first Pro app said only "up-to-date". If I click this, nothing happens?

  check your directory program files adobe > first pro cs6 > first pro.exe file.

  (restart the cc app will probably also work.)

• I want to cancel my creative cloud since I no longer use it

  I want to cancel my creative cloud since I no longer use it. I'm unable to contact you by phone because I live in Australia and the chat option is still disabled. Can you please refund the invoiced amount?

  Nitesh-

  If you have a monthly subscription, you can cancel online. Otherwise, you will need to contact support.

  If you are not in North America, please select the region correct (Adobe - choose your region) and then visit international support.

  Please see:

  FAQ: How to cancel my membership creative cloud?

  FAQ: How to contact Adobe for support?

• I have a Mac. My creative cloud will not update. Whenever I try to open photoshop its immediately blocked. Then the update appears and freezes.  I had the problem concerns the month

  I have a Mac. My creative cloud will not update. Whenever I try to open photoshop its immediately blocked. Then the update appears and freezes.  I had the problem concerns the month.

  Hello

  Please remove Creative Cloud app and Adobe Application manager using the-

  • https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

  Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

• Hola, tengo mi Suscripcion a problem with Creative Cloud, al momento los programas use sale me el message of Quebec tengo version prueba puedo hacer para el problema delivery

  Hola, tengo mi Suscripcion a problem with Creative Cloud, al momento los programas use sale me el message of Quebec tengo version prueba puedo hacer para el problema delivery

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Creative cloud will work on the ipad

  the creative cloud will work on the ipad

  Hi Leo,

  If you mean using creative Cloud on ipad apps, so I'm afraid to say, but it is not possible to do.

  Hope that answers your query.

  Let me know if you have additional questions.