Office Jet 4632 only print what is on the screen (Web Pages)

Hi all.   New to the Forum.

I have a new 4632 Jet Office hooked up to a Samsung RV 511 computer laptop running Windows 7 via a USB cable.

The laptop is a Stock machine.

For some reason when I try to print from the Web, it shows only what is on the screen, rather than print all web pages.

It does if I try Google Chrome or Internet Explorer.

My old Windows XP with an all-in-one HP machine automatically prints all pages.  If you only want to print some texts, you can highlight and print only that.  Not so with this machine.

Any help would be greatly appreciated.

Thanks, Pete

Hello Pete and welcome to the Forums of HP, I hope you enjoy your experience!

I see that you are having problems printing.  I would try to help.

I would say uninstalling the software of the printer.

Once it is uninstalled, I suggest you put your system in clean boot mode in the configuration of Microsoft.  You can do this by following this document: How to perform a clean boot in Windows.

Once the computer is in clean boot mode, I would suggest to reinstall the HP printer install wizard for Windows.

Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

Tags: HP Printers

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