Office Jet Pro 8500 offline will not be printed

Help, please! I can't get my Officejet Pro 8500 Wireless print. I had this printer since early September and did not it works wireless on my laptop with the exception by using the USB configuration.

I have a Dell laptop that I had problems at the beginning to recognize the printer, but it does now. But when I go to print, I get an error message that the printer is 'offline' and I get another error message "failure of the document to print. I made sure that the printer is online via the Control Panel, printers etc. sequence. I turned off the printer and unplug the router, too which is a Linksys WRT350N Wireless N. But in vain. I have desktop Dell that is wired through the router works fine, just like two other laptops wireless HP and a Sony Vaio that print wireless. The last two under Vista, so that the Dell laptop in question runs XP Professional and the Dell XP desktop computer. I have the same problem with a HP C4500 wireless that works very well with all the computers in my house except the Dell laptop. Any help is appreciated.

Sincerely,

DeeDubb

Yes, it's your problem.  VPN will not allow an accessory device network, including printers, while VPN is active.

Tags: HP Printers

Similar Questions

  • Office jet Pro 8500 has e - all - in -: printer put in place on the WIFI, but does not print

    We have recently moved and had a Xfinity router installed. We have set up the wireless printer and it shows a strong connection and the printed report said PASSES on all lines. But it will not print from my PC. I uninstalled and reinstalled the printer software. I also ulugged the router, the printer and the computer several times, but he still cannot communicate with the printer. I am able to print from my IPhone using the HP application. PC of my husband and his Android devices will be not print. It uses Windows 8 and my PC has Vista. All wireless already worked.

    We already did what you suggested and also followed all the set-top and tools diagnostics we could find. He always says the printer is on the network and any indicated it should work, but the counter could not communicate with the printer. Finally, we met someone who suggested reset us the printer itself to settings by default and then put in place again. This time, it worked.

  • OfficeJet pro 8500 has more: Officejet pro 8500 has will not be printed sheets

    I have an Officejet Pro 8500 has more printer. I try to print the recipes on cards, but everytime I try to do my printer says "incorrect paper size" and then cancels the job. How can I fix it? I have a macbook... I don't know if it's part of the problem?

    Most programs running under OS X obey the size of default page defined by the Print Center/Printer Setup Utility preferences.

    A notable exception to this rule, however, is that Microsoft Word, which has its own system to decide what paper size to use.


    Change the default value of letter to A4

    Idea of what should be the default paper size is set in the Normal template.

    Go to Format > Document, and then press the button layout... .

    Set the size of A4 paper, and then press OK.

    Press the button by default... , answer Yes to the dialog box, and then press OK.

    - Source

    I imagine that this also applies to listings so instead of A4, you'd look for 4 x 6! Please let me know if that does the trick!

  • OfficejetPro8500 WirelessA909g: Officejet Pro 8500 Wireless will not STOP PRINT the PAGES of ALIGNMENT - HELP Please

    I do not see or understand what is my problem. Program will not stop alignment, after I print a page from my laptop or a page of the scanner screen. Does anyone have asolution to this situation. Please advise me how to eliminate program alignment running like a mad man every time I print a copy. Way in advance I thank you...

    Have you done the annular alignment process to stop it?

  • 8500 HP OFFICE JET PRO 8500 A909n error: B87126D0, unit will not turn off or print

    I'm having the same problem as described by others, "error of 8500 HP B87126D0, unit not turn off or print.

    I followed all the instructions from documeneted on this thread. I also replaced the power Module, in the hope that would solve my problem. I have an OFFICE JET PRO 8500 A909n PRIME

    Not sure why the solution cannot be posted here, as I see many others with this same error and the exact symptoms.

    Whatever it is, I really appreciate a solution 'private' as well.  Really, I love this printer and would rather not have buy another.

    Thanks in advance!

    Hello @rnegron57,

    Welcome to the Forums of HP Support! I see that you have found an error code on your HP Officejet Pro 8500 first, you are unable to power the printer on or off.

    You have completed the recommendations online without success, and you've seen other members of the community receive private messages. I would like you to take a look here: printer resets: What You Should Know

    I went ahead and you sent a private message, please go to your user page to the right of your name, you will see your Inbox.

    I'll watch for your reply, I would like to know the results.

    Thank you for being a part of the community of HP. Please let me know if this helps solve the problem by marking this message as "accept as Solution" . If you need more assistance let me know and I will gladly do whatever I can to help. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  • Office Jet Pro 8500 a menu on my PC has changed

    I have an Office Jet Pro 8500 has. The menu on my PC when I turn on the unit has changed. Before he gave me access to change the settings for photos, Scans, etc. and save these settings. There was lots of other options too.

    Now what I get is a Quick Menu on PC that does not allow me to do so much and can not save the settings. Were there an update that caused it? If so, how can I get that back?

    Does anyone else have this problem?

    Thank you

    Tony

    You are of the correct crime, there was an update for this software which has led to this issue.

    You will need to uninstall the current software that you have for the Officejet 8500 and reinstall with the latest drivers.

    Choose the appropriate driver for the correct version of 8500 a you have below:

    OfficeJet 8500 a A910a drivers
    OfficeJet 8500 has more pilots
    OfficeJet 8500 a Premium drivers

  • Office jet pro 8500

    My iPad is no longer connect to print from my hp office jet pro 8500 a printer

    Thanks for your replies; Since I was so impatient, I decided to reinstall the drive in my laptop again. I had a virus at some point and maybe uninstalled something. Whether, after reinstalling the hp disk I not had a problem. Thanks again for responding. I don't know that I'll need your help again.
    Sara099

  • Office Jet Pro 8500 won' t scan

    Help.  My Office Jet Pro 8500 scan is no longer.  I click on the printer icon and select scan.  It seems to be analyzed.  But there is no sign of an item scanned on my desktop which is where I selected the item scanned go.  I have a Macbook Air with OS 10.9.5

    It works!  Thank you very much.

    As you are a HP pro, maybe you can help me solve my second problem.  I have the HP Office Jet Pro 8500 connected to my Panasonic phone answering machine.  He used to work without fault.  When a call came, she was not picked up the appellant was able to leave a message. If a fax came the HP received the fax.  But recently, when a call comes in, the HP picks up, anticipating a fax, and the appellant was not able to leave a message.  Any suggestions?

  • Office jet pro 8500 software for os 10.8

    I have a week I have Mac OS X 10.8 running.

    My not so new Office jet Pro 8500 910 a has a disk for OS 10.6.

    When you try to install the printer an error message is displayed.

    The help of HP suggests using the Mac update, but I guess as have not yet had time to do an update to the 8500.

    It doesn't seem to be a download again on the HP site.

    Any ideas on what I can do, and before anyone suggests, I don't want to buy a new printer!

    Well Yes, I recommend a few levels:

    1. the base drivers from Apple (at HP, in fact): http://support.apple.com/kb/DL907

    2. restart your Mac.

    3. download and install the full setting: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-108394-1&cc=us&dlc=en&lc=en&os=219&product=4083969&sw_lang=

  • Office Jet Pro 8500 in endless loop warm-up.

    I have a HP Office Jet Pro 8500 running on a network on Windows 7. Recently, my printer seems to go into an endless loop. When I turn it on, it says "warming up". He feeds then for a few seconds and then returns to heat". The printer then repeats this cycle without end I'd appreciate any help.

    The print head is until warranty, but I stil problems. I decided to buy a new printer with a WARRANTY EXTENSION. Thanks a lot for your help.

  • Office Jet Pro 251 DW: HP 251DW Photo printing problem

    Hello

    My printer HP Office Jet Pro 251 DW does not 4 X 6 paper Photo of HP.
    The choice of papers on the print job include not just any photo paper.
    The error on the printer is:
    "Paper detected does not format selected.
    Make sure paper size is correct continue the work. "

    The choice of papers is:
    16 K, A4, A5, B5, and letter cards postal Japan, five envelopes, Executive, legal

    There is no choice of photo paper.

    The current printer driver is class PCL6.
    The operating system is Windows 10
    How to make the choice more paper?

    Thank you

    Frank C

    I received help from HP to solve the problem.
    The solution is to download and install a new driver:

    HP Officejet Pro 251 dw printer full of features
    Software and drivers 32.2 April 8, 2014

    Done on both Windows 10 machines.

    Frank C

  • Office jet pro 8500 wireless/updated A910g

    Can I change to A910g A909g on my jet pro 8500 Wireless Office?

    No,

    HP Officejet Pro 8500 (A910) a is a completely different model than the model of 8500 Wireless (A909).

  • HP office jet pro 8500: hp 8500 a printing problem

    HP 8500 has ran the printer until it was completely out of ink, installed new cartridges, now, it will not be printed

    Hi sam-help,.

    Thank you for your answer!

    Check that all the steps in this guide have been completed, color or black ink not print. If this guide does not solve the problem, the next step is replaced the printhead.

    Please Contact HP phone support for assistance. They can check the printhead warranty. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

    If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

    I hope this information helps!

  • Office jet pro 8620: should I disable the printer without cartridge installed?

    I removed the original HP ink that was defective and took it back. Now I have the inkjet (Office jet pro 8620) without cartridges installed. The printer says not to disable so that it does not get damaged but I'll be away for a week and want to turn the printer off. I will cause damage if they do?

    Thank you. I guess I'll have to keep on like this for a week then. Too bad.

  • Office Jet Pro 8500 black ink cartridge will not print

    black ink does not print and alignment fails.  I cleaned the printheads through all the levels.  The colors print perfectly but black will not print.  I have reset the printer, run test pages, but still no black ink and unity trys to align, but fails.  The unit is no longer in warranty.

    Hi mariajw,

    Thank you for your answer!

    What I would recommend to do at the moment is to please call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

    Best regards!

Maybe you are looking for

  • Satellite C660 26 x - problem screen (gamma)

    Hello I have a problem with my Toshiba C660 26 X display. Since the first time I used it, the gamma seems to be high. This isn't a matter of brightness or contrast. The screen is just "too bright" and I lose a lot of contrast in bright colors. I trie

  • storage iCloud problem

    Dear Apple Support Center, My problem is that my storage 5 GB free iCloud was almost full. He always pup out of my iPhone the word your iCloud storage is almost full fun managing your account. But my phone storage is more that 40 GB availble, how can

  • Change region HP C7100

    Hi all I have a HP C7100 while a printer that I bought when I lived in Dubai. I know live in New Zealand and require the cartridges that are not compatible with the region, located on the printer. Can someone tell me how to change the region on this

  • I think I'm getting ripped off! And others too!

    I get calls and emails from someone claiming to be microsoft technical support.  Always say me that someone is illegally using my internet to do business.  They want to charge me $100 to take action.  What should I do?

  • MSI files open in Notepad

    How to stop the MSI files open in Notepad in Vista.