Office jet Pro 8500 has e - all - in -: printer put in place on the WIFI, but does not print

We have recently moved and had a Xfinity router installed. We have set up the wireless printer and it shows a strong connection and the printed report said PASSES on all lines. But it will not print from my PC. I uninstalled and reinstalled the printer software. I also ulugged the router, the printer and the computer several times, but he still cannot communicate with the printer. I am able to print from my IPhone using the HP application. PC of my husband and his Android devices will be not print. It uses Windows 8 and my PC has Vista. All wireless already worked.

We already did what you suggested and also followed all the set-top and tools diagnostics we could find. He always says the printer is on the network and any indicated it should work, but the counter could not communicate with the printer. Finally, we met someone who suggested reset us the printer itself to settings by default and then put in place again. This time, it worked.

Tags: HP Printers

Similar Questions

  • Loss of wireless connection between Mac and Office jet pro 8500 has more

    My printer has been successfully implemented with my mac but loses the wireless connection.

    I'm on OS X Lion (but the same problem happened with Snow Leopard).

    My router is provided by BT Vision.  Also on the original hub is an apple TV and phone 3 handsets.  I don't know what channels to use them and do not know how to find out.

    Network Setup page shows no problem, but the mac cannot connect to the printer.

    Any suggestions please?

    If the printer has a valid IP address (not 0.0.0.0 or 169.254.X.X) then it is always connected to your network.

    If your router is a BT HomeHub, you're not alone.  A lot of people on these forums have had trouble with them and most of them that I couldn't help.

    The only kill-TI-dead solution is to buy a standard router (Linksys or Netgear), attach it to your BT and connect everything to the new router.

  • HP 20 Pavilion all-in-one: 4500 DESIRE CONNECTS to THE WIFI, BUT will not be PRINTED

    Hello

    I have problems printing from my PC.

    I'm connected wireless and the PC can see the printer and recognizes that it is ready.

    I'll then to print the document, including the States of PC is printing and printed, but nothing happens, no document is printed.

    I have two portable mac I can print from without any problem at all, but not my HP PC family.

    Help, please

    Thank you

    Running the diagnostics to http://www.hp.com/go/tools can help solve the problem.

  • Office Jet Pro 8500 a menu on my PC has changed

    I have an Office Jet Pro 8500 has. The menu on my PC when I turn on the unit has changed. Before he gave me access to change the settings for photos, Scans, etc. and save these settings. There was lots of other options too.

    Now what I get is a Quick Menu on PC that does not allow me to do so much and can not save the settings. Were there an update that caused it? If so, how can I get that back?

    Does anyone else have this problem?

    Thank you

    Tony

    You are of the correct crime, there was an update for this software which has led to this issue.

    You will need to uninstall the current software that you have for the Officejet 8500 and reinstall with the latest drivers.

    Choose the appropriate driver for the correct version of 8500 a you have below:

    OfficeJet 8500 a A910a drivers
    OfficeJet 8500 has more pilots
    OfficeJet 8500 a Premium drivers

  • 8500 HP OFFICE JET PRO 8500 A909n error: B87126D0, unit will not turn off or print

    I'm having the same problem as described by others, "error of 8500 HP B87126D0, unit not turn off or print.

    I followed all the instructions from documeneted on this thread. I also replaced the power Module, in the hope that would solve my problem. I have an OFFICE JET PRO 8500 A909n PRIME

    Not sure why the solution cannot be posted here, as I see many others with this same error and the exact symptoms.

    Whatever it is, I really appreciate a solution 'private' as well.  Really, I love this printer and would rather not have buy another.

    Thanks in advance!

    Hello @rnegron57,

    Welcome to the Forums of HP Support! I see that you have found an error code on your HP Officejet Pro 8500 first, you are unable to power the printer on or off.

    You have completed the recommendations online without success, and you've seen other members of the community receive private messages. I would like you to take a look here: printer resets: What You Should Know

    I went ahead and you sent a private message, please go to your user page to the right of your name, you will see your Inbox.

    I'll watch for your reply, I would like to know the results.

    Thank you for being a part of the community of HP. Please let me know if this helps solve the problem by marking this message as "accept as Solution" . If you need more assistance let me know and I will gladly do whatever I can to help. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  • Office jet pro 8500 software for os 10.8

    I have a week I have Mac OS X 10.8 running.

    My not so new Office jet Pro 8500 910 a has a disk for OS 10.6.

    When you try to install the printer an error message is displayed.

    The help of HP suggests using the Mac update, but I guess as have not yet had time to do an update to the 8500.

    It doesn't seem to be a download again on the HP site.

    Any ideas on what I can do, and before anyone suggests, I don't want to buy a new printer!

    Well Yes, I recommend a few levels:

    1. the base drivers from Apple (at HP, in fact): http://support.apple.com/kb/DL907

    2. restart your Mac.

    3. download and install the full setting: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-108394-1&cc=us&dlc=en&lc=en&os=219&product=4083969&sw_lang=

  • Office jet pro 8500 a: elimination of printer, was this encrypted model? How to destroy the hard drive?

    This model encrypted?

    If this is not the case, how to destroy the hard drive? Where is the hard drive?

    Hi @Diane47,

    Thanks for joining the Forums of HP Support with your request to printer.

    I understand that you have a HP Officejet Pro 8500 has e-all-in-one printer you plan to elimination and you wonder if the hard disk is encrypted and how to destroy the hard drive. I would like to help with that.

    HP Officejet Pro 8500 has e-all-in-one printer don't have a hard drive. It contains a very small amout of memory, so it can keep in memory the printer and fax settings.

    You can clear the memory by restyoring the printer back to the default values.

    1. on the printer Panel, select Setup.

    2. from the Configuration menu, select Tools.

    3. on the Tools menu, select Restore Factory Defaults.

    HP offers to recycle their products for you. If you want to know more about it, please click here.

    Please let me know if that solves the problem, or if you need assistance.

    Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

    Thank you!

  • Office jet pro 8500

    My iPad is no longer connect to print from my hp office jet pro 8500 a printer

    Thanks for your replies; Since I was so impatient, I decided to reinstall the drive in my laptop again. I had a virus at some point and maybe uninstalled something. Whether, after reinstalling the hp disk I not had a problem. Thanks again for responding. I don't know that I'll need your help again.
    Sara099

  • Can't scan on HP Officejet Pro 8500 has e-all-in-One Printer series - A910 using Cougar?

    How scan you on an HP Officejet Pro 8500 has e-all-in-One Printer series - A910 using Cougar? Whenever I try, I get the following message:

    Error message: Scanner reported an error - unable to open a session on the device.

    Hi Irossga,

    This document explains how to use the built-in features to your operating system to scan photos and documents.

     
  • Office Jet Pro 8500 won' t scan

    Help.  My Office Jet Pro 8500 scan is no longer.  I click on the printer icon and select scan.  It seems to be analyzed.  But there is no sign of an item scanned on my desktop which is where I selected the item scanned go.  I have a Macbook Air with OS 10.9.5

    It works!  Thank you very much.

    As you are a HP pro, maybe you can help me solve my second problem.  I have the HP Office Jet Pro 8500 connected to my Panasonic phone answering machine.  He used to work without fault.  When a call came, she was not picked up the appellant was able to leave a message. If a fax came the HP received the fax.  But recently, when a call comes in, the HP picks up, anticipating a fax, and the appellant was not able to leave a message.  Any suggestions?

  • Office Jet Pro 8500 in endless loop warm-up.

    I have a HP Office Jet Pro 8500 running on a network on Windows 7. Recently, my printer seems to go into an endless loop. When I turn it on, it says "warming up". He feeds then for a few seconds and then returns to heat". The printer then repeats this cycle without end I'd appreciate any help.

    The print head is until warranty, but I stil problems. I decided to buy a new printer with a WARRANTY EXTENSION. Thanks a lot for your help.

  • HP Office Jet Pro 8500 A: printer refuses to send photos to the computer. He wants to print.

    I have a HP Officejet Pro 8500 has.  I use the sd card reader to upload my pictures on the desktop.  As soon as I inserted the card, the printer would automatically open on the screen and ask me if I want to view, analyze everything first, or whatever.  Suddenly, he stopped to do all this.  Now as soon as I insert the card, the printer asks me if I want to view & print, create or reprint.  It will not send the photos on the card to the computer.

    That's happened?  How can I get this back to the way it was?

    Thank you

    Glory

    Hi @glory281 ,

    I see that you have problems to download the pictures from the SD card to the computer. I would like to help you today.

    I would like to do a hard reset to see if that will solve the problem.
    Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
    Reconnect the power cable to the output of the printer and the wall, and not a surge protector.
    This ensures that the printer is full on and can help this situation.

    If you have another SD card, try it also, just to rule out the SD card.

    Power cycle the router, restart the computer and the printer.

    Try to download the photos again.

    Update the firmware of the printer, if you still have problems. HP Officejet Pro Firmware.

    I would also download and run the printing and scanning doctor. It will diagnose the problem and could solve it automatically. http://www.HP.com/go/tools

    What were the results when you ran the Print and Scan Doctor? (she print or scan, error messages)

    If you need help, let me know.

    Have a great day!
    Thank you.

  • Office jet pro 8500 wireless/updated A910g

    Can I change to A910g A909g on my jet pro 8500 Wireless Office?

    No,

    HP Officejet Pro 8500 (A910) a is a completely different model than the model of 8500 Wireless (A909).

  • Print image reversed on Officejet Pro 8500 has e-all-in-one - A910a

    I want to print a mirror image (mirror).  It is possible on the Officejet Pro 8500 has, if yes how?

    To print the mirror image I suggest using a program like paint image editing etc. Flip the image vertically should achieve the results you're looking for. Save the new image if you want to use in the future.

    Good luck!

  • Office Jet Pro 251 DW: HP 251DW Photo printing problem

    Hello

    My printer HP Office Jet Pro 251 DW does not 4 X 6 paper Photo of HP.
    The choice of papers on the print job include not just any photo paper.
    The error on the printer is:
    "Paper detected does not format selected.
    Make sure paper size is correct continue the work. "

    The choice of papers is:
    16 K, A4, A5, B5, and letter cards postal Japan, five envelopes, Executive, legal

    There is no choice of photo paper.

    The current printer driver is class PCL6.
    The operating system is Windows 10
    How to make the choice more paper?

    Thank you

    Frank C

    I received help from HP to solve the problem.
    The solution is to download and install a new driver:

    HP Officejet Pro 251 dw printer full of features
    Software and drivers 32.2 April 8, 2014

    Done on both Windows 10 machines.

    Frank C

Maybe you are looking for

  • Entry of side chain in 10.2.1 logic does not

    Just updated to 10.2.1 and the entrance of side chain on that ins plug does not open in the menu dropdown. Also the "view 100%" button just below the Chin of the side no longer works... I'm on a 2013 10.9.5 OSX mac book pro

  • Mach3 CNC

    Hello I'm Siya. I'm using a map of derivation mach3 CNC to control a 3-axis gantry system. triggering is done by engines step by step with the readers of gecko. I want to take readings of an LVDT Sensor via a DAQ (NI-MyDAQ) card at the beginning of e

  • Cisco integrated event handler problem

    Hello Experts, I took the following sample EEM https://learningnetwork.Cisco.com/blogs/network-Sheriff/2009/06/19/writing-your-first-EEM-applet The intention is to send a notification to an email address on a network problem. I modified it bit as ill

  • BlackBerry Smartphones BlackBerry Internet Service: not connected

    HelloAs the subject read, I am not connected to the BlackBerry Internet service. As suggests some posts earlier on the forum, I have checked whether data services is 'on '. It has been. I also ran a diagnostic test and the report reads the following:

  • TEXT-LIST DROP-DOWN

    Hey guys I nedd an option for muse get the text in a drop down menu if it resizes in mobile or tablet.For example: in this http://prnt.sc/c6l2ce to this http://prnt.sc/c6l2i1Or like this: http://prnt.sc/c6l38cThank you for your help guys.