Office think old printer is still installed

Hello. My printer Photosmart 5524 failed after 3 weeks; my dealer has provided a replacement. The replacement has a different IP address of the original. My desktop (Windows 7) think that the original printer is still installed, as well as the replacement (which works well on my network). How can I get my system to remove the original details of printer?

Hello @valeweb ,

Welcome to the Forums, I hope you enjoy your experience here!

I understand that you are looking for your new printer (replacement) installed on your Windows 7 system. I want to help you with this. Although you may have replaced the printer with another printer with the same model, such as your Photosmart 5524, you should always uninstall the premiera and install on the other.

So firstly, uninstall all the software of the printer and the driver which is located on your PC. Uninstalling the printer software

Be sure to restart your computer completely before installing the printer.

Now we will install the printer, you can either use the HP printer install wizard for Windows which is recommended because it will search and install the driver for you or you can use the driver for the direct full of features: 5524 P Photosmart e-all-in-one printer

The printer should now be installed and ready to use.

Feel free to write back if you need further assistance!

Best wishes

Tags: HP Printers

Similar Questions

  • How can I uninstall my old printer and install my new?

    Original title: printers

    My system is Windows Vista HomePremium with a 32-bit processor.  My version of Web browser is IE8.

    I recently bought a printer how can I uninstall my old printer and re-install my new printer?

    Thank you.

    Jery

    Original title: printers

    My system is Windows Vista HomePremium with a 32-bit processor.  My version of Web browser is IE8.

    I recently bought a printer how can I uninstall my old printer and re-install my new printer?

    Thank you.

    Jery

    my old hp deskjet 2540 printeris and I want to in stall deskjet 2130

  • remove an old printer of the new iMac

    In the search for a new printer, reading the comments, I came across the suggestion to remove the etc. the old printer drivers before installing a new.   Some people have problems with their new printer, before doing this.  How this is done?   Is there a page from Apple with the instructions I can follow?

    Thank you

    You can go to the preferences system/printers, select the printer you want to remove and click on the '-' sign.

    If you want to remove the printing software, after doing the above, you can go to the library/printers and move the brand (for example Canon) printer folder to the trash. And maybe ~/Library/Printers and delete any file app (e.g. Canon MP560.app) brand printer.

    Then install your new printer driver you may be able to find at Apple or the web site of the manufacturer of the printer.

  • HP ePrint App: how to remove old printer from HP ePrint App

    I'm trying to remove my last printer from my HP ePrint App, but whenever I want to print something from the old printer app still lists as an option as well. I have reset App Data, reinstalled the app, deleted from the site logged in and tried HP printer it slide sideways, looking for drop-down lists, etc... Any ideas would be appreciated!

    Thank you.

    Hey @Cpedron,

    Welcome to the Forums of HP Support! I hope you enjoy your stay here.

    I understand that you have an old printer that makes its appearance in the HP ePrint app that you no longer own. While I can't help you with the removal of the printer, I can help you prevent the printer to appear. To do:

    1. Reset the App data.
    2. Uninstall the HP ePrint app.
    3. Download the app again.
    4. During installation to validate the HP ePrint app for using a different e-mail address than the one you previously used.

    This should avoid the printer appear. Using a different e-mail to validate will have no effect on the operation of the program otherwise.

    Please let me know if this resolves your problems or if you have any other questions. If not, have a great day!

    If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.

    If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

  • I think the evolution of my iMac OSX 10.8.5 El Captan. My old printer Stylus Epson colour 740 still work?

    I think the evolution of my iMac OSX 10.8.5 El Captan. My old printer Stylus Epson colour 740 still work?

    Check the Epson site to see if it is supported.

  • I have an old Photoshop CS3 that was installed on a desktop computer that has crashed and is still not bootable. I now have a new office with 10 windows and I installed it and it works. Activation is dimmed, but I can't save. It is said that there is no i

    I have an old Photoshop CS3 that was installed on a desktop computer that has crashed and is still not bootable. I now have a new office with 10 windows and I installed it and it works. Activation is dimmed, but I can't save. It is said there is no internet connection, which is not correct. What should I do?

    Please read https://forums.adobe.com/thread/1499014

    -try some steps such as changing browsers and disable your firewall

    -also clear the cache of your browser if you start with a fresh browser

    -check the file hosts for blocked entries https://forums.adobe.com/thread/1912777

    An idea that MAY work to install or run some programs in Windows 10 old... works for some, not for others

    -http://www.tenforums.com/tutorials/15523-compatibility-mode-settings-apps-change-windows-1 0 - a.html

    - or run as Administrator http://forums.adobe.com/thread/969395 to assign FULL permissions can help... said yet, but sometimes it is necessary for all Adobe programs (this is same as using an administrator account)

  • Office jet pro 8620: should I disable the printer without cartridge installed?

    I removed the original HP ink that was defective and took it back. Now I have the inkjet (Office jet pro 8620) without cartridges installed. The printer says not to disable so that it does not get damaged but I'll be away for a week and want to turn the printer off. I will cause damage if they do?

    Thank you. I guess I'll have to keep on like this for a week then. Too bad.

  • He tells me printer spooler is not installed. Microsoft fixit did not select my printer HP 4795 wireless to install - it installed my old printer

    I received a message that says that my print spooler has not been installed.  I tried Microsoft Fixit.  They did not set my HP4795 wireless printer spooler, but my old printer downstairs.

    You describe (at least) two different problems.

    Please start by describing what version of Windows you have (right click on my computer > properties).

    Also describe what anti-virus application you have, even if his subscription is current and if she ever allowed to expire.  What other antimalware applications you have, if any?

    Can you give us the complete error message without paraphrase?

    Click Start > printers and faxes.
    Is the white screen or include all printers?  If your "old printer downstairs" appears, is it connected to your computer (wireless? USB?) and can you print to it?

    You have a wireless router? If Yes, what brand and model (see the label on the bottom or back)?

    It is much easier to install HP wireless printers using the CD provided with the printer by doing things manually.  However, before you try that (yet?), you might have to clean things, please answer the questions above.

  • trying to update microsoft office 2010, but get an error 80070652? who says another program is still installing.

    trying to update microsoft office 2010, but get an error 80070652? who says another program is still installing. IAM running windows vista. Even when I try to install a game its says another program is still being set up.

    In addition, if the above does not help, there may be a registry key interfere with the installation of the update.  Take a look at the information in the article on http://www.installsite.org/pages/en/msifaq/error/1618.htm.

    Sloan Crayton

  • Still installed printer driver cannot print

    I have this printer Canon Laser Shot LBP-1120, downloaded the driver from the canon website and installed it but unfortunately its not to print. I can see the documents in the queue and the status is "printing", but nothing comes out. Can someone please help

    Hello gibriyagi,

    I suggest you follow the link below and run the printer Troubleshooter that diagnoses and repairs printing problems automatically:

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

    You can try to uninstall the printer driver installed on your computer in Device Manager and try to install it and check if you have the same problem.

    a. Click Start. In the start search box type "devmgmt.msc", and then press ENTER.

    b. Locate the printer in Device Manager.

    c. click on the "Driver" tab, click "Uninstall".

    d. Click Start. In the start search box type "appwiz.cpl", and then press ENTER.

    e. remove the program that is installed by the printer.

    Once you uninstall the printer, try to install it again by downloading the driver.

    Thank you
    Irfan H, Engineer Support Microsoft Answers. Visit ourMicrosoft answers feedback Forum and let us know what you think.

  • If I used a creative combination on an old computer, then installed in my new computer but had to do a factory reset on computer; I could still install Creative suit on the same computer even after factory reset with the CD?

    If I used a creative combination on an old computer, then installed in my new computer but had to do a factory reset on computer; I could still install Creative suit on the same computer even after factory reset with the CD?

    Yes, you should be able to reinstall, but if you can you should disable before resetting the machine.  Otherwise, if the two license activations were used and no reset you will need to contact Adobe Support by chat and ask them to reset your activations.

    Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
    Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

    Serial number and activation support (non - CC) chat
    http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

  • I downloaded and installed 6 Lightroom. The icon is on my desk, but it does not open. The old version is still also, and it works as usual.

    I downloaded and installed 6 Lightroom. The icon is on my desk, but it does not open. The old version is still also, and it works as usual. How can I fix it.

    Hey Alian,

    Please try to follow the steps in the article.

    http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

    Kind regards

    Sumit Singh

  • Since the installed update for samsung printers, 3 nov printer is still not connected. Any clue?

    November 3, 2015, new update for Samsung printers. Before the update, no problem, which means that the printer

    remained connected and ready for printing.

    Since then, printer is still not connected. I do my best sense: re - feed printer

    Apple-preference-printer, select the printer

    Its a wi - fi printer. I have uninstalled then reinstalled the drivers, by choosing the option of cable, not wi - fi.

    No change.

    Anyone has a solution please.

    Rosette

    The update of Samsung or somewhere else?

    Barry

  • Install new printer and remove old printer

    I'm trying to remove and install a printer.  Someone can help me. I have a hp photosmart C7280 printer I want to install on pc.

    Follow-up to the procedure didn't work.

    lisawhittle,

    Run first remove print jobs to remove all blocked the queue print jobs.

    Unplug the printer.

    Uninstall the printer, start, Control Panel, add/remove programs, your printer, uninstall.

    Restart your computer.

    Then if you try to install the printer, you must install the printer before connecting the usb cable to the computer.

    Don't forget the programs anti-virus and firewall will block communications.

    Rick

  • Photosmart Premium C309-g software thinks printer is already installed

    Since I installed Windows 8.1 scan my Photosmart Premium C309 printer would not work.  I deleted the printer and associated software.  When I try to reinstall the printer (from the original disk or downloaded files), the last installation screen.  The software considers that the printer is already installed.

    Hello @RGHolt ,

    Welcome to the Forums!

    I understand that you are having problems with the installation of your printer from the upgrade to Windows 8.1. Here's what I suggest:

    HP Officejet software and driver removal utility    (Run level 3 Uninstall to remove all the files)

    Reinstall the printer using the printer HP install wizard for Windows

    Let me know how it goes, hope it helps!

    Kind regards

Maybe you are looking for

  • Firefox Plugin question

    Fixed please remove

  • HP Envy 120: HP Envy 120 work removes

    I have a printer HP Envy 120 - there is a print job in the queue that will delete not (even if the status shows deleting) and nothing that I send now will print.  I restarted computer and printer, but nothing works.

  • Remove the 0 table

    How can I remove the 0 in this table? Its been a while and I always try to know how to do this. Thank you

  • T440s touch screen issues?

    I have a version T440s FHD touch and noticed that the screen is /ghosting bleeding. IM curious to know how many people have this problem with their screens T440s... is related to a bad batch, or all of them are like that? Could there be a software pa

  • EQUIPMENT ANTI-THEFT: ADVICE * BEFORE * IT IS STOLEN?

    I work for a small company headed by a Manager, busy, distracted the type A which is in all directions. More cute guys, but not the best organizer. Perhaps attention deficit? Its activity is to communicate with many people through the day and to acce