OfficeJet 4500 G510n - z stopped Wireless Dell Inspiron with Windows 7 printing.

Use this printer for over 2 years without any real problems.  Second Dell Inspiron on W7 still works OK. Tried all the HP patches, including printing & scanning doctor and full uninstall/reinstall, but still does not.  Software HP said system is OK.  Windows says no driver installed.  Can't get the driver to install properly, despite many attempts.  Ideas for a desperate user?

Hi gordon,.

Please contact me.  The answer to your question is a simple Yes, the driver will not install correctly. However I have, this morning, finally solved the problem thanks in part to a post of another person of HP who responded to another question on the forum.  It has provided a link to a patch allowing, when I used it, the driver must be installed.  I then found I still couldn't print but which narrowed it down to my McAffee firewall.  History has shown that the firewall was blocking the Spooler subsystem app.  When I changed the firewall to allow this, the printer started working very well.

Because I'm just an average user of PC, with no I / T skills, it took me several hours to solve this problem.  I guess there many others out there, just like me, but maybe not like pig's head, which would just give up and go buy another printer.  Automatic updates of Viva!

Thanks anyway.

Tags: HP Printers

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