OfficeJet 4500 said Offin printer after I installed the new print cartridge

Don't use Windows 7 but no window 8.   Just installed a new print cartridge and now it says the printer is offline.

Glad to hear everything is working very well for you. If you encounter other problems, feel free to ask.

Tags: HP Printers

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    Photosmart HP 5510 will be not printed black before and after you installed the new cartridge.  The specified controls did.

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    You can click on the menu of your SETUP program on your screen and go to TOOLS and clean the print head from there.

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    B4 explaining my problem, I really don't know if I should post this in office, or material in this section of the freezes/crashes/locks but since I posted in freezing section and no results I decided to try here.

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    Hello

    Disconnect all external devices except the keyboard and mouse when you try to solve the problem.

    Disconnect the PC and removed the CMOS battery.  Press and hold the power for 30 seconds.  Now, replace the CMOS battery and plug the PC give a TI a go.

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    Step 1: Download a copy of Windows 7:

    For 5 years, Microsoft made it fairly easy for users of the Windows 7 operating system to get reinstall media. If you have lost your support disc or installation retail collection; either it has been damaged or defective; You can download a copy of the edition that you have licensed from a membership site called Digital River. More recently, Microsoft ended the availability to reinstall media that you can download as a. File ISO in Digital River, which is a digital reproduction of an optical disc.

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    Given that this option is no longer available, what are your options? See the article for more details:

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    Make sure you scroll down and read the section:

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    http://techingiteasy.WordPress.com/2012/04/13/how-to-activate-Windows-7-OEM-license-using-a-retail-disc/

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    If you don't want to reinstall applications, then use the Windows Installer Cleanup utility to remove these entries.

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    Please provide more information for me to better understand the issue.

    1. how the printer is connected to the computer? Is it wireless or wired?

    2 do you have updated printer drivers?

    3. What is the full error message you get when you try to print?

    These steps will help you identify and fix common printer problems in Windows, including print errors, print spooler errors, and other issues that could prevent you from printing.

    Method 1: check if the printer is correctly installed.

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    Install a printer

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    You can check the link to download the drivers.

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    If please get back to us and let us know if this helps to resolve the issue.

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    Hello

    1. what operating system is installed in your new hard drive?
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    I suggest you to consult the following Microsoft article.

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    Hello

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    3. Since when are you facing this problem?

    4. What is the brand and model of the video card?

    I suggest you run the troubleshooter of material and check.

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    I suggest you to update the drivers for the video card.

    To find the manufacturer and model of your video card:

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    You will need to call HP support and ordering of a set of recovery disc for your model in order to install the operating system and the programs provided with your laptop.

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