OfficeJet 5740: impression e6 envlopes on a new 5740 OfficeJet using Windows 10 64 bit version

I use Microsoft Office 365 under the Windows 10 64-bit operating system. Just bought a HP OfficeJet 5740 printer and the need to address an envlope size e6. I put the right settings, but the machine tells me that the format is incorrect and cancels the print job. For the years oder office aeroplane model having used, I know how to handle this and know that I'm doing things correctly. Any suggestions?

@Gervas

Inches millimeters

E6 5.51 140 X 200 X 7.87

Assuming you are using the full feature software (printing software):

If the envelope size does not appear in your print as a standard size preferences, you can create a custom template for your envelope E6.

In the How-to Section > Print > Instructions and settings >

Creating custom paper sizes

Reference:

Printing options

See the Section titled: custom paper sizes

Once you create the custom model (custom form), it should appear in your preferences, and you can select it from inside your print settings in Word.

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