OfficeJet 6480: Cannot install Officejet 6480 same wireless as if he says that it is connected to the wi - fi
6480 Officejet is wireless 802.11 g and 802.11n wireless my modem. The printer says it is connected to my WiFi and I printed a network report to confirm, but the computer can't detect it. Because of the difference in wireless technology? If so, how can I get to talk to each other?
Hey @AZKate ,
Thank you for taking the time to post on the HP Forums today! Hope you enjoy the experience.
So, my name is Zac and I'll be your 1 to 1 HP Support Technician today. I understand that you are using the Officejet 6480 with a 802.11n wireless modem. Unfortunately, the printer is not compatible with the modem. It is more compatible with Wireless 802. 11b / g modems.
Here is where I found this information (about 1/3 of the way down the page): Plug printer for HP Officejet J6400 all-in-One Printer Series
I hope this helps! Have a great day and a wonderful holiday season. Sorry for the inconvenience.
Tags: HP Printers
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