OfficeJet 6500 a Plus: HP Scan & Print uility? missing?

I had used this software successfully for some time.

I just had to create a new Windows user profile (former got corrupted).  Now I find it useful.  I don't know it's just a setting somewhere.

Please notify earlier.

Thank you!

beckinista

beckinista wrote:

Well, Yes and no.

I found the utility and pinned it to my home screen, and it works...   BUT:

On my laptop (HP Envy), I can with the right button of the tile OR the link found by using the search function, and I have the ability to locate the application to the taskbar.  On my all-in-One (also a HP Envy), I don't have this option.

Any ideas?

If this is not done: remove the application, restart the computer and install the Application from the Windows store.

I'll post if I think of anything else.

Click on the thumbs-up Kudos to say thank you!

And... Click on accept as Solution when my answer provides a fix or a workaround!

I am happy to provide assistance on behalf of HP. I do not work for HP.

Tags: HP Printers

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