OfficeJet 6500 not print black... again

Still, my Officejet 6500 tr does not print in black except for a word document that I have on my desk. It happened after I exchanged the cartridtges of three colors. I did the reset partial and I removed and re-installed all the cartridges and still NOTHING except for the word document.

I really can not kept wasting time like this. HP come with a fix or I will go to another manufacturer.

I can NOT KEEP LOOSING TIME LIKE THAT.

I'm happy to help you and I really hope that I can get to a quick solution for you.  Now that I know that the document above did not work, I'm almost certain that this is a problem with the print head because you found on all cartridges exclamation points, and your response, it seems to happen a lot.  This print head is expensive and hard to find, so here's what seems to work for everyone...

-Black ink does not.

I generally do not offer soaking the print head immediately, not without some certainty.  In your case, it seems that this is the time.  I could offer document after document but I have a good feeling, that's where it will end anyway, and no more time should be wasted. You have more important to worry about (like your home) functions.  Try the steps listed above in the Bob_headrick method, and I really hope that it works.  I still have to read where it made things worse, but keep that in mind please. User discretion is advised with any unconventional method.

If you find yourself always with remnants of ink, keep it in a ziplock bag so it won't leak or evaporate and I hear that you can store it in the freezer if you need to save it for later. And let me know how it goes!

Tags: HP Printers

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