OfficeJet 6500 Wireless - router, printer won't connect

I had to change on my router and it has a new security code.  I have reset my PC to the new code and they work very well. I deleted the 6500 printer and tried to reinstall using the OJ6500vE709_Basic_13 software and the software OJ6500vE709_Full_13.  The software crashes during installation once I have plug in the USB cable.  I uninstalled the software now several times and it seems to hang in the same place every time - during or after step 6 of 8.  It "seems" that the printer working via the USB cable, but this completely defeats the object of a wireless printer.

I guess I have a series of hanging there messed up software.  I tried to uninstall all HP software using windows uninstaller and Revo Uninstaller.  Everything seems to have disappeared, so I'm at a loss to understand why I can't get this thing working again.

To be clear, that the printer has worked on wireless very well until I swapped the router - same brand, same configuration, but it creates a different security key, of course.  Router was not bad, he just gave my son - he has reconfigured it so I can't really come back as an option.

Wanted you to know that I could get the connected printer by following the instructions that you have provided.  Great job!  Thank you.  I now have another problem, but I will start another thread for this one.

Tags: HP Printers

Similar Questions

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    Original title: print printer print

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    The problem seems to be resolved now.  If she does not return to its recalcitrant ways in a few days, I will consider this closed.

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    It's okay if my OS X 10.5.8 laptop is connected wirelessly or through ethernet.

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    You can also modify an existing printer driver:

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    SOLVED.

  • HP OfficeJet 6500 Wireless - bug Scanner driver - only on Windows 7 platform!

    Date:
    October 29, 2010, Roende, Denmark.

    TO:
    Hewlett-Packard
    Support / Department printer driver.

    From:
    Jesper Simonsen
    Denmark.

    Hello Hewlett-Packard

    I have an error message you bringing on the
    HP OfficeJet 6500 Wireless
    Driver for Windows 7 printer platform.

    This bug only exists on the Windows 7 platform
    and not on Windows XP.

    I was hired to install the
    HP OfficeJet 6500 Wireless yesterday.
    I have installation, installed, set up the printer.
    I configured the printer to run
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    So I should install the printer on your desktop.
    A new Lenovo desktop computer running Windows 7 32 bit.
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    4, [(2,7,80040007), (3,7,0)]

    -J' also tried to press the "Scan" button
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    It said on the screen before she had no scan options.
    On the computer, it showed a message
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    I could add/remove them. Then, I sent to the printer.
    Analytical work was then on the display of fine printers.
    The same error: Scanner carriage moves down to the other end
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    I tried to google the number of problem and error.
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    The provided disks were
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    -Disk with drivers for Windows 7 (32 and 64 bit)

    The drive for Windows 7 has been driver version 13.0.0
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    So I downloaded this driver package.
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    First of all, I uninstalled all THE HP drivers and software on Windows 7
    and then did a reboot of Windows 7.

    Then I started to install the new version 14 of the pilot.
    The installation went without problems.
    But this driver has the same BUG than the previous driver.

    I went to the new driver HP Web site
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    installed to them all and still no luck with the problem of scanning.

    I had Windows Firewall turned off completely all the time.
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    The connection to the printer is good because print jobs worked well all the time.

    Then I would try to connect the printer with USB cable
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    I have re-set up the printer so that I got the printer available
    by USB connection.
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    But if I pressed the "Scan" button on the front panel
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    When in the list of type of scan on the front panel of the printer
    has been chosen and then began the cariage scanners
    towards the other end of the scanner.
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    The wireless network is running a
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    Shared key: xxxxxxxx (with no special characters)

    CONCLUSION:
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    Driver software the feature scanner for Windows 7 platform.

    When I tested it, I had the Windows Firewall turns off completely.
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    The Lenovo laptop could always
    printing AND scanning over the wireless connection

    Both analyze the types of employment has worked on the laptop:
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    -Started from the scanner on laptop computer software.

    So scan works fine on Windows XP but NOT on Windows 7 platform.

    I would like to hear from you when you have solved the problem,
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    HP, please respond to an e-mail.

    Sincerely,
    Graphics & new media designer

    Jesper Simonsen

    [text removed for privacy]

    I talked to technical support. I mentioned a level 2 technician. He told me that most of these problems is caused by a bad operating system and reinstalling it would do. I got back up, restore the operating system, restore the data and reinstall all my programs, but he was right about the problem to solve. Seems a lot of work to get the scanner to work, but my computer is slow and refreshing it anyway. Moreover, the level 2 technician also said that they would recommend to reinstall the OS every 6 months. Not so sure I want to spend hours 4 or more on this process, but my computer works certainly better!

    jandrgold

  • OfficeJet 6500 a Plus: printer shows as a fax machine

    I unplugged my printer about a month ago and when I rebooted and tried to add a printer, it shows just like a fax machine. I've tried different help topics, nothing seems to work.

    Hi @Swissmizz,

    Welcome to the Forums of HP Support!

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    I understand the frustration you are experiencing. HP doesn't have the full functionality of software and drivers for Mac OS X 10.10. Apple has a software update for the HP Officejet 6500 E710n driver, but it is only the print driver.

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  • OfficeJet 6500 began suddenly printing documents less than full size

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    Thank you

    Hi hmcgee3,

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    2. What is your current operating system, Windows or Mac and what version?

    3. How is the printer connected, USB or wireless?

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    If you have a Windows operating system later than XP, please start here: HP print and Scan Doctor- it was designed by HP to provide users with troubleshooting and problem-solving features needed to solve many common problems encountered with HP print and scan products related to Windows computers.

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  • HP Officejet 6500 wireless (CB057A) E709n

    Can the Officejet 6500 wireless to support ethernet connections and wireless at the same time?

    I have correctly configured my printer to work with a wired ethernet connection, but cannot operate wireless. I suspect that it is not possible to use both modes of network at the same time.

    Hello

    Insertion of an ethernet cable disables the wireless radio is not possible, sorry

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