OfficeJet 8500 more scanner not found, the printer works fine. Windows 7 Ultimate 64 bit

I had to remove the drivers and the software once.  I have re-installed, but now the printer works fine and when I try to run a scan of the computer or the printer they don't know each other and I can't scan.

It fixed...  I had asked a computer specialist to look at and he cheated by creating IP port and tell the PC to print via the port.  Although the sweep of the network was suspended on that port.  Installed the printer via a USB cable and then removed from the printer and reomved first which stood on the IP port.  Once it is I installed the printer again and scan network found the printer immediately and went big.

Tags: HP Printers

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