OfficeJet 8720: Officejet HP 8720 (D9L19A): power cord issue & legality in the United Kingdom

Hello

As a society, we standardize more than 150 sites on the new printer HP Officejet Pro 8720.

We ordered about 8 at our dealer online recently (Softcat) and each arrived with a European power cord 2 pin and not a power cord 3 pins of the UK.

This causes significant confusion for our end users, and I think that it is illegal to even provide goods in the EU without the correct national power cord.

Our retailer say that HP have armed upward and shipped loads of these 8720's without the correct power cords. It seems that a mass surveillance on HP is illegal and a part too? How can this happen?

Surely all stock the 8720's should be limited to the British market and fixed with the right power cord?

I have not reported this Exchange Standard yet, but I want to just get an idea of what's going on?

Thank you

H

@HKCHG

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Tags: HP Printers

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