OfficeJet Pro 6968: New blank pages to printer

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• printer hp officejet pro 8610: new HP Officejet Pro 8610 Plus router network setting locked by admin impossible to reconfigure

  need to change the network settings on officejet pro 8610 more printer but locked by admin settings. Also, I have printed the network configuration page but could not open http://192.168.223.1with browser, connection has expired.  Help, please.

  Hi kimvb,

  Thanks for joining the forum to Support HP for a solution to your problem.

  I understand that you have a HP Officejet Pro 8610 e-all-in-one printer you need to change the network settings on but you can't because it has locked by admin and also, you can not access the Servicer (EWS) Web embedded with the IP address of the printer. I would like to help with that.

  There is a stain on the integrated Web server that you can join the admin settings, but if you are unable to access the built-in Web server with the IP address of the printer there is another way may work around this problem.

  I'll send you a (PM) private Message with reset information that can help. If you are unsure how to check your PMs, click here.

  Please click the "accept as Solution" and the "thumbs up" button up on top of my first response above and other similar issues may find the easiest solution.

• HP Officejet Pro 8500 a Premium: HP Officejet Pro 8500 a Premium does not print the docs of the computer, but will display a test page.

  HP Officejet Pro 8500 a Premium does not print the docs of the computer, but will display a test page.  I constantly get a message that the computer cannot communicate with the printer.   Not only it will be not be printed docs, it will not print web pages using 11 IE or Google Chrome.

  I used print and Scan of doctor, he always reports there are no questions and print page one same test so I can not print anything else.

  Whenever I want to print, I have to restart the computer.  After the reboot, I have a chance to print.   This problem started on February 15, 2015.

  My operating system is Windows 8.1.   I have unintalled HP, rebooted, and then reinstalled the software software:

  OJ8500_A910_1315 - 1.exe

  HP Print and Scan - HPPSdr.exe doctor

  HPSupportSolutionsFramework - 11.51.0049.msi

  All versions were last uploaded on 4 April 2015.

  I have a home wireless network (router Ubee DDW366).  All other devices in the House will be printed on the printer of 8500 has no problems: 2 Toshiba laptops, 2 Android phones and 1FireHD.

  The desk top is installed with a network card Netgear, I don't know the model, but I had it tested by a PC technology to verify that the card works.   The card and 8.1 of Windows have been installed on January 3, 2015.

  I have run virus scans and analyzes malware.  Whenever they show that there are no problems with my desktop computer.  What kind of desktop? Specially designed for my listing of... without brand computer parts store.  ASUS motherboard P6X580 Premium.  Now I will probably get hacked!

  I'm at my wits end.  And it's frustrating when I need to print something and the system hangs.  I often use screen printing to a word document to save in order to restart... but then I lose all sorts of features when I pick up what I needed.  It is also a time consuming.

  This printer we served well for two years and I have expensive cartridges pending; another two cycles of recharge.

  Help?

  Addendum: can I scan with the HP printer help.  I open the HP printer assistant, he "gets" the printer information, then I select "scan a document or photo" and the printer answers.   I have no problem with the sweep.

  It has been awhile, but I played on something you wrote.  "There could be a software conflict with the HP software" everything worked very well... impression was shifted at best; just didn't know if it would work.  So I would eliminate a program, reboot clean, try to print, and then reinstall the software.  I finally found the culprit.  I had a program running in the background, occasionally.  When it ran, HP does not print.  Stop the program and I was able to print... Do not have a problem since I found it... I do not say that it was a software to share files... so I replaced since this program with something else that doesn't cause problems...  It took a long time and I couldn't work the question every day.... but I can say that I have problems printing for the past 5 days!  I can print with confidence.

• OfficeJet Pro 8600: White scan Pages of the feeder of the Officejet Pro 8600

  Trying to browse the food tray, scanner empty pages. Analysis on the flat. I tried to restart the laptop and printer also does to unplug for a minute.

  Hey @cornerstone1,

  Welcome to the Forums of HP Support!

  I see that your Officejet Pro 8600 e-all-in-one printer is the digitization of the blank pages to your machine in Mac OS x 10.8. I can help you with that.

  First of all, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once this is done, we will do a few things to refine the question. To do:

  1. Place a page with printed face down on the flat.
  2. Place a page with different print material face up in the ADF Document (CAD).
  3. Make a copy of the printed page.

  The next steps will depend on what is printed.

  If the printer made a copy of the page on the flat:

  The printer does not detect anything in the charger. Try to insert a blank sheet of 8.5 "X 11" or A4 paper and see if you hear a noise or identical to "document loaded Original" message. " If you have not the printer will need to be replaced. You can contact the HP Support by clicking on this link and fill out the form below to discuss the options based on your warranty.

  If the printer did a Virgin copy:

  Take a blank sheet of paper, write a 1 on one side of the sheet and number 2 on the back side. Then insert the paper in the tray and make a copy. If you still see a blank page then the printer will have to be replaced. You can contact the HP Support by clicking on this link and fill out the form below to discuss the options based on your warranty.

  If the printer made a copy of the page in the ADF:

  There is a problem with the drivers scanner on your Mac. To correct this:

  1. Unplug the USB cable from the printer, if it is connected to your Mac.
  2. Click Apple, system and print and Scan preferences.
  3. Hold down the CTRL key and click on the picture of the printer on the left.
  4. Click on reset printing system.
  5. Open Applications and your Hewlett-Packard folder.
  6. Launch the HP uninstaller.
  7. Open Applications, utilities and disk utilities.
  8. Click "Macintosh HD" on the left.
  9. Click on verify disk permissions. This should take about 10 minutes.
  10. Click on repair disk permissions. This should take about 10 minutes.
  11. Restart your Mac.
  12. Download and install the latest drivers by clicking on this link.

  At this point, you should be able to scan from the ADF.

  Please let me know if that solves your problems by clicking on accept Solution below my post or if you have any other questions. If not, have a great week!

  If you appreciate my help please click on the icon below my post thumbs up.

• HP Officejet Pro 8600 e-all-in-one printer - N911a (cannot control the size of the item being analyzed).

  Hi all

  HP Officejet Pro 8600 e-all-in-one printer-N911a, XP operating system. It's all new today and I'm very aware of this new stuff. (I'm older)

  My old Scanner from HP (HP Scanjet G 4010) let me resize my photos or obituaries that I put in a genealogy program. When you try to analyze recent articles in my program, in that I have a small image to the left of the page with the rest of a page 8 x 11 white.

  Is it possible to implement on this 8600 or am I missing something?  Any help or ideas appreciated.

  Thank you

  Glen

  Hi oorwill44,

  Welcome to the Forums of HP Support! I understand that you are not able to control the size of the scan, you make your HP Officejet Pro 8600. How did you install the software for your computer that is running Windows XP? How do you scan, you scan the front of the printer, or you use the HP software on the computer?

  Please take a look here: how Scan: Windows XP

  I hope this helps, let me know if you have any questions.

  Thank you

• Printing DCP color red problem - HP Officejet Pro 8500 Wireless All - in - One Printer, the 4th copy

  I have a HP HP Officejet Pro 8500 Wireless all-in-One Printer and try to print 75 copies of a program for our event. After the first 5-6 pages the RED in my program starts to turn magenta. I have new HP ink cartridges and print on HP Color Injet paper. I have renectly replaced the Black/Yellow Printhead (at least 6 months ago). At the beginning when I cleaned the printheads, I was able to print 2 or 3 pages showing my color RED. Then back to magenta. When I received the images of test after you have cleaned the print heads, they are all perfect, no lines.

  What happens and how can I solve this problem?

  Hi TM1997,

  Thanks for the reply!

  Given that the printer seems to work for a bit and then comes back to the same question, it must be a problem with the printhead (Cyan/Magenta one) or the ink lines that go from the cartridges to print heads. First of all, I would suggest that you check the warranty date on your printhead C/M. If it is under warranty contact HP Technical Support in your area and inquire about a replacement, but if not, it's you if you want to replace the print head, printer service, or look into an upgrade.

  Have a great weekend!

• cant WiFi connection HP Officejet Pro 8600 e-all-in-one printer to internet

  I can't get WiFi HP Officejet Pro 8600 e-all-in-one printer connect to internet... at least I think that's the problem. I followed all the instructions on the HP print and Scan doctor as well as solve problems of failure to install HP. My router is working fine for everything else and I entered the router the static address for the printer.  It seems that my printer thinks it's connected to my WiFi (Ihave WPS it several times), but when I type there nothing appears in my IE IP address. My router does not see the printer either. I have the latest driver installed on my computer. I suspect that this may be a router problem: new Asus Double 450 Mbps N Router router (dual - band, but it appears my router uses the 2.4 Hz band to connect with WPS). Windows 7 64.

  Any help is appreciated!

  Hello NRHII,

  Welcome to the HP Forums!

  I understand that you are unable to connect the Officejet 8600 via a wireless connection. I will do my best to help you! I would recommend power cycling the router, the printer and the computer:

  (1) turn off your printer
  (2) unplug the power cord at the back of the router
  (3) restart your computer
  (4) wait less than 60 seconds, reconnect the power cord to the router
  (5) turn the printer, wait for the computer to turn on

  The wireless light blinking on your printer? If so, please reconnect the wireless on your printer using the Wireless Setup Wizard: (this information is declared here.)

  1. On the touch screen of the printer, press the right arrow key ( ) to display the second navigation screen.
  2. Tap the Installer icon ( ).
  3. Tap network , tap the wireless configuration wizard , and then press continue . The printer looking for available networks.
  4. Tap the name of your network and then press OK .
  5. If you are prompted, enter the password for the network, and then press OK . The printer connects to the network.

• HP Officejet Pro 8620 e-all-in-one printer windows 8

  Printer e-all-in-one-HP Officejet Pro 8620 Windows 8.

  wireless printer is. printing from iphone is OK

  Since my PC win 8 not sending a file to filesgo-printer - printer not respongding - no message.

  I have install new printer 8620 on 8600 series of drivers printer or printing only from my PC

  How can I fix the thanks of printing problems

  Hi @yosiwajcenberg , welcome to the forums there.

  I read your post on your Officejet 8620 do not print for you, on your system Windows 8. I suggest you try the following steps.

  1. go to your control panel and uninstall your printer.
  2. hold your key to Windows and the R key on your keyboard to invite the run dialogue box.
  3. Type "coil" and press enter or click OK.
  4. Select and open the drivers folder, select the x 64 folder if you have a 64-bit operating system or the w32x86 if you have a 32-bit operating system.
  5 open the 3 folder, locate the HPBXPSRENDER. DLL file and rename it to HPBXPSRENDER. OLD
  6 reinstall the printer: HP Officejet Pro 8620 e-all-in-One Printer series full feature software and drivers

  I hope that helps!

  Have a nice day

• How can I insert a new blank page immediately after a proposed page

  I'm trying to change an iBook of 147 pages, and I want to add a new blank page immediately after page 73.  I tried ctrl-click on the page, but the new page is added at the end of the chapter, which is obviously not where I want to.

  Hello Jeff Reeves,.

  Thank you for using communities of Apple Support.

  From your post, I understand that you are not able to add a new page in the location you want to add. I know how it is important for your book or in the order that you want it to be in. Once you add the extra page will be able to do drag where you want to put it to you?

  I recommend to review the section in this article to add a new page.

  iBooks author: Add, reorganize, or delete pages, chapters, and sections

  Add a new page

  1. In the book pane (shown above), select the chapter or section to add pages to.

  2. Click Add page in the toolbar, and then choose Pages > Option.

  Tip: You can also add a new page by clicking on the order page in the book pane and choose Insert Page on the shortcut menu. The new page uses the default layout for the chapter or section.

  Reorganize the chapters or sections

  In the work pane, do one or both of the following:

  Change the order of the chapters: drag them.

  Change the order of the sections: drag an item to a new location in the chapter, or to another chapter.

  When the new page is added at the end of the chapter, see if you are able to drag to the location wished it to be in.

  See you soon

• HP Officejet Pro 8620: iPad connects to the printer

  My iPad 2 Air do not print to my HP Officejet Pro 8620 although my iPhone 6 prints very well so I don't know the connection Internet is good and the printer works

  Hello

  He recently lost connection or is this the first time you tried?
  
  Try to restart your iPad look - it's a simple solution that sometimes allows to restore the connection to the printer.
  
  Other things to check would be that there has been no recent changes to the wifi password.

• OfficeJet Pro 8610: Need a feature to print overview of 8600 Officejet series

  Our library network environment is a challenge. I would like to plug into our ethernet with a cat5e cable network and be a part of our network printer, but I have to be able to print wirelessly from two Windows laptops. Unfortunately, our wi - fi library through the network of the city that is otherwise not available to us. When I plug the cable of the respectable wireless ethernet becomes unavailable.

  For now, I am attaching the printer with a USB cable to a desktop computer and I got the printer shared with another office.  But how do I print wireless to the printer for computers laptops windows?  Is the printer must be connected to a wireless router to print wireless? And can I order wireless printing and always plug into an ethernet network? Because I prefer not having to share the computer to another computer on the network for printing.

  Hello

  I'm afraid that the connection of the printer for cable networks and wireless at the same time can be made, the printer can be connected to a unique network, once connected an Ethernet wireless capability cable does not connect to a wireless network.

  However, you may be able to use wireless Direct, which can be used same onnce the printer is connected to a LAN.

  For that, you'll need spend your PC from the network wireless network printer in order to print...

  To access the internet, you'll need for the PC back to your wireless router:

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8610-e-all-in-one-printer/5367603/model/5367606/document/c04090221

  Hope that help, it is more you could have for these needs...

  Shlomi

• OfficeJet Pro 8620: Analysis of problems of printer to the computer using windows 10

  I just upgraded to Windows 10 and now I'm not able to scan from the printer to the computer. I can scan the other way IE. computer to scan but is not as convenient. I had no question before the upgrade. The error message I get is

  
  

  "The analysis could not be performed because of one or more of the following problems:

  -Connection to the computer is lost.

  -L' scanning on the computer application is currently in use.

  -Application OCR is not installed on the computer.

  See the computer for details screen'.

  First of all it is connected with a usb cable, so no logical reason why the connection is lost.

  Secondly it is not used because I am trying to use it

  Third, it has baffled me because there is no reason why the OCR application is now gone, he worked before windows 10.

  and finally there is no detail on the computer screen, why it tells me that I do not understand.

  Any help would be appreciated. Thank you.

  Hello again,

  Looks like the next option is to uninstall & reinstall the printer software. This will ensure that the scan to computer option is restored.

  Please find the link below to install the printing software.

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8620-e-all-in-one-printer-series/5367611/model/5367613#Z7_3054ICK0KGTE30AQO5O3KA30R1

  Note: Esnure that the chosen operating system is win10.

  If you are facing difficulties with the installation or uninstall, please contact HP technical support to the 1-800-474-6836.

  Kind regards

  Ashish

  　

  **************

  I work for HP, here is my point of view only.

• OfficeJet Pro 8500 Wireless all-in-One Printer - A909g User guides

  Can you send a fax from a PC to an Officejet Pro 8500 Wireless all-in-One printer when connected wireless?

  Hello dhe8011,

  Welcome to the HP Forums!

  I understand that you would like to know if you can send faxes from your computer. Yes, you are able to perform this function, but must be in place. What is your operating system on your computer? Click here to read: Windows.

  Please follow this entire document from HP on the sending of a Fax from your PC (Windows 7 or Windows Vista).

  Let me know if this document solved your problem or not.

  Impatience on your part.

• HP Officejet Pro 8610: Problems for install HP Officejet Pro 8610 e-all-in-one printer on Windows 10

  We have a HP Officejet Pro 8610 e-all-in-one printer that is connected to the network.

  The printer is installed and can print successfully from 3 desktop with Windows OS 10.

  4 desktop pc with Windows 10 is not able to install the printer drivers.

  When addind printer with device to add the printer is recognized and installed, but only the driver scanner.

  We have tried to remove the printer some time but without success.

  Also, we tried using various HP and Assistant tools, but these tools can not install the printer driver.

  Adding the printer manual, also don't do not install us the printer driver.

  The only driver installed is the scanner.

  We are out of ideas, you can help us with all the great ideas.

  Sincerely,.

  Gilbert

  Hello

  I'm glad to hear that your problem is solved and everything works fine now.

  Good day!

• Trying to print pages of e-mail for printer, get a blank page the printer off

  With the help of Wintdows Vista on computers anHP office and printing to a printer of C3180 HP all-in-one.  When I click on 'print', I get a blank page the printer off.

  When I do the same with my laptop (with Vista) HP, I get the printed page.

  Hi john1019,

  (1) is this problem limited to the pages of e-mail? You are able to print very well other applications?

  (2) how to access your emails?

  First of all, restart your computer once and then test to see if the problem persists

  Step 1: Run the Fixit available in the link below and test

  Troubleshooting printer problems

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

   

  If the problem persists,

  Step 2: Let me know if you can print a test page from your desktop

   

  You can print a test page to check if a printer to print graphics and text correctly. A test page also displays information, such as the printer name, model, and version of the software driver that can help you troubleshoot printer problems.

  Follow the steps mentioned in the link below

   

  A test-print page

  http://Windows.Microsoft.com/en-us/Windows-Vista/print-a-test-page

  For more information, see the link below

  Network printer problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-printer-problems

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.