OfficeJet Pro 8600: White scan Pages of the feeder of the Officejet Pro 8600

Trying to browse the food tray, scanner empty pages. Analysis on the flat. I tried to restart the laptop and printer also does to unplug for a minute.

Advertisement

Hey @cornerstone1,

Welcome to the Forums of HP Support!

I see that your Officejet Pro 8600 e-all-in-one printer is the digitization of the blank pages to your machine in Mac OS x 10.8. I can help you with that.

First of all, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once this is done, we will do a few things to refine the question. To do:

  1. Place a page with printed face down on the flat.
  2. Place a page with different print material face up in the ADF Document (CAD).
  3. Make a copy of the printed page.

The next steps will depend on what is printed.

If the printer made a copy of the page on the flat:

The printer does not detect anything in the charger. Try to insert a blank sheet of 8.5 "X 11" or A4 paper and see if you hear a noise or identical to "document loaded Original" message. " If you have not the printer will need to be replaced. You can contact the HP Support by clicking on this link and fill out the form below to discuss the options based on your warranty.

If the printer did a Virgin copy:

Take a blank sheet of paper, write a 1 on one side of the sheet and number 2 on the back side. Then insert the paper in the tray and make a copy. If you still see a blank page then the printer will have to be replaced. You can contact the HP Support by clicking on this link and fill out the form below to discuss the options based on your warranty.

If the printer made a copy of the page in the ADF:

There is a problem with the drivers scanner on your Mac. To correct this:

  1. Unplug the USB cable from the printer, if it is connected to your Mac.
  2. Click Apple, system and print and Scan preferences.
  3. Hold down the CTRL key and click on the picture of the printer on the left.
  4. Click on reset printing system.
  5. Open Applications and your Hewlett-Packard folder.
  6. Launch the HP uninstaller.
  7. Open Applications, utilities and disk utilities.
  8. Click "Macintosh HD" on the left.
  9. Click on verify disk permissions. This should take about 10 minutes.
  10. Click on repair disk permissions. This should take about 10 minutes.
  11. Restart your Mac.
  12. Download and install the latest drivers by clicking on this link.

At this point, you should be able to scan from the ADF.

Please let me know if that solves your problems by clicking on accept Solution below my post or if you have any other questions. If not, have a great week!

If you appreciate my help please click on the icon below my post thumbs up.

Tags: HP Printers

Similar Questions

  • HP officejet 4500 G510n-z: impossible scan of pages of the computer

    I'm unable to scan pages from the computer. I replaced the 10 window XP operating system. In the 10 window it is not scanner in my hardware list.

    Hello

    Thank you for using the HP forum.

    You can download and install the software COMPLETE features of HP printing for your operating system:

    http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-4500-all-in-one-printer-series-G510/3919445/model/3986394#Z7_3054ICK0K8UDA0AQC11TA930O2

    Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

    Hope that helps.

  • This officejet pro 8600 is not duplex scan size of different pages, only the size of page letter

    I have a desktop hp jet pro 8600 and printer. My original printer scanned pages front and back of different sizes, the printer stopped scanning properly and I replaced with the same model. Now, this printer can not scan other than letter size paper. I can only scan two-sided letter-size pages! The reason why I bought this printer has been for its scanning capabilities. I talked to support HP they said it scans only some dimensions of the page in duplex mode. Please HP DIFFICULTY this problem and give your customers the ability to SCAN RECTO VERSO DIFFERENT SIZES of PAGE. I've been with hp for many years, printers, laptops and a computer

    Message reads

    "The document feeder only supports analysis for some sizes of paper double-sided. If your original is too long or short, use the scanner glass.

    HP I'm supposed to use glass scanner page-by-page, I bought a officejet pro for special to spend less time scanning features manually. I wonder what the reason for this restriction of page size, it worked on my previous printer.

    I solved this problem without downgrading the firmware to version CLP1CN1232AR.

    I downloaded and installed HP Web Jetadmin to do this (www. HP.com/go /webjetadmin). Then, I followed the instructions on the manual (http://h10032.www1.hp.com/ctg/Manual/c01943164.pdf) to activate this option.

    The image I used was obtained on the HP ftp site: ftp://ftp.hp.com/pub/networking/software/pfirmware

    The name of the image is: ojpro_8600_n911_g_n_1232A_09272012.ful.rfu

    Now, I can scan both sides of the legal size.

  • OfficeJet Pro 8000 prints multiple pages of the same document

    Info:

    HP Officejet Pro 8000 A809a

    Windows 7 Pro 64-bit

    Last driver and firmware from HP

    When a job is sent to the printer (web, Word, Acrobat, etc.) the printer keeps printing multiple pages of the document.  Sometimes it will print the first page and a second partial page, then it reprinted again and stop at the same place on the partial page.  She does over and over again.  I ran the HP Diagnostic Utility and it was impossible to print a test page, even after turning the power on power off, then on.   Any suggestions, or is * another * bad printer?  The first was sent and replaced, so I think that this model is just a lemon.

    Thanks for the suggestion, but it didn't work.  I tried to reinstall the driver altogether package three times with no result.  I ran the utility programs that supposedly allows you to solve problems, but public services could not even to generate a test page.

    It seems that I finally found a solution, however.  I installed an older driver for MS Vista 64-bit, and that seemed to do the trick.

  • HP Officejet Pro 910 Cup scanned pages A4 in two?

    Hello

    I use my 910 connected to Mac OS X and W7/64. In both cases, when you try to scan several pages from the magazine, scanned pages is reduced by a half. So an A4, I get two files, one half higher and half lower. The pages that I scan are bills that come folded and it seems he cut the pages to the crease. When scanning printed and folded the Bills it doesn´t cut files/scans.

    I also use a 909 for the same purpose year I again had this problem on the 909?

    Is there a change I can do then it does not behave like that?

    Hi hgrunewald,

    Looks like the fold is originally the document of starvation long enough to make the printer think that there is a second page. I try to bend the bend in the opposite direction to reduce it and then try again. If you continue to have the problem, you need to maybe just scan the document from the glass. Let me know what you find?

  • scan stops on the last page

    Windows 7 32 bit

    HP Officejet Pro 8600 more e-All-in-One N911g

    Wireless

    I use the automatic document feeder to scan several pages but scan stops on the last page

    I ran the print and scan doctor, reset complete semi with the representative of phone but the problem persists

    any help will be appreciated

    --------------------------------------------------------
    one of my interests is troubleshooting of printers. hour

    Hi yoghurt18,

    How many pages is sweeping throught the ADF?

    This happens with a certain number of pages?

    You have the same problem when using the bed scanner?

    The firmware update and let me know if you still experience the problem?

    HP Officejet Pro Firmware

    The ADF (ADF) captures no paper

  • Scan multiple pages in the same file on the computer

    How can I scan multiple pages on the same computer file on my HP Officejet Pro 8600 Plus?  Currently, it will scan each page to a separate computer file only.  Scan a document and then when asked if I want to scan another page I say Yes and the scanner.  However, they still attend separate computer files.

    Thank you!

    Thank you very much!

  • Can I combine all pages of a document of several page, in the end, only really scanned document?

    Hi all

    I have a HP Officejet 6500 a Plus, which is a combined printer/copier/scanner, I have attached to my 19 HP all-in-one computer, Windows 8 operating system.

    I often use the scan function by scanning a document which will then automatically be saved in My Documents directory under the default name of 1 Scan.

    I hope that there is a better way for me to make the following about the scan function.

    For example, if I have a several page document, let's say, for example, that it is 3 pages, I will, to start, open the top cover of the HP Officejet 6500 has more scanner and place of the first page on the document table, close the lid and press scan. Then, I wonder if I want to pdf or jpg. I'll usually choose the pdf, and after a few more questions, here, this first page of my document will get scanned and then recorded in the Documents directory under the default name, 1 scanner. Then I take the page 2 of the document and follow the procedure above, this 2nd page to finally be saved in the Documents directory under the default name, Scan 2. I repeat the foregoing for the 3rd page, in order to have ultimately recorded in the Documents directory under the default name, Scan 3.

    Now I have 3 different files, they being 1 Scan 2 Scan, Scan 3.

    Currently, if I want all this email to someone, I need to join all 3 files in my email. Thus, I charge the receiver with duty open 3 different files attached, i.e. the 3 different fasteners files named 1 Scan 2 Scan, Scan 3, if he or she wants to view the 3 full page document.

    Is there a better way that I can use my HP Officejet 6500 has more to be able to put all 3 pages in only 1 scan, so suffice it so send an email to only 1 file attached, so that the receiver will only be required to open only 1 file attached in order to see the 3 different pages of my document?

    Any help would be greatly appreciated. Thank you very much.

    Best of all,
    James

    Hello @James8888 , I hope you're well

    Yes, you can scan multiple page and save it in a file. See the link below for instructions.

    1. Click on this link: Scan of Windows 8 with full functionality software HP for HP Multifunction printers
    2. Select "how to scan with HP software.
    3. Select "how to scan an original of several page in a single file.
    4. Follow the steps from there

    I hope that assistance, have a wonderful day

  • OfficeJet J6480 continue to feed the blank sheets after the last page of the print document then blocks.

    When you print a document on my OfficeJet J6480, once the last page printed, the cradle of the cartridge moves back several times, then one or two white sheets feed through the printer. Sheets then another feeds and jams, requiring the duplexer to be deleted to clear the jam. This happens on 95% of the print jobs sent to the printer.

    Windows XP SP3

    Unfortunately, the troubleshooting steps a false paper jam and find a real fundamentally the same.
    I included a link to a document that is for a paper jam error. However, I'm sure you did 1st two solutions and if you please go above them, I want you to try, is the cleaning of the rollers and the duplexer and reset the products and checking the firmware to ensure that it is up-to-date. These solutions are listed in the order and you can find instructions step by step in this link for each step. Reset will be particularly important because it is one of the most effective tools to correct the problems of material with a printer. Here is the link: http://support.hp.com/us-en/document/c01312792

  • How do the Plans CC page on the Adobe on my MacBook Pro website?

    I work on the new MacBook Pro and can not access the front page of Adobe Creative cloud and need to download my trail 30 of Illustrator. How can I do this without getting the blank white page on the Adobe Web site while remaining on my MacBook Pro? I have a graphic design emergency and need to know how to do this ASAP. Please and thank you!

    Boonelr did you use the steps listed in Creative Cloud help | Install, update, or uninstall applications to install Adobe Illustrator CC 2014?

  • Safari throws "Safari cannot open page because the server is not responding" error for most relationships other than Facebook, Google, Youtube and a few other sites on my Macbook Pro. Can anyone help?

    Safari throws "Safari cannot open page because the server is not responding" while Chrome throws an error "this site is not reachable, connection timed out" for most relationships other than Facebook, Google, Youtube and a few other sites on my Macbook Pro. Sometimes, however, I am able to get the site on Google and access one page other than the home page and everything on the site works fine afterwards. I use a Macbook Pro OS X El Capitan (10.11.5) running. Can anyone help?

    Test in safe mode, if it works back to the normal mode safe mode start-up to test again.

    Try safe mode if your Mac does not end commissioning - Apple Support

    Let us know if the problem occurs in mode without failure or even once after start in normal mode.

  • 4655 HP Office Jet: How can I fax multiple pages using the hp officejet 4500 desktop computer

    How can I fax multiple pages using the hp officejet 4500 desktop that you just bought

    can you please email me at [removed personal information]

  • When I opened a Web site, it seems quite wrong. Everything is white and all centered page to the left. I checked Firefox by pressing the ALT key, and it is already set to "basic page style". So there must be something else.

    When I opened a Web site, it seems quite wrong. Everything is white and all centered page to the left. I checked Firefox by pressing the ALT key, and it is already set to "basic page style". So there must be something else.

    Clear the cache and cookies from sites that cause problems.

    "Clear the Cache":

    • Tools > Options > advanced > network > storage (Cache) offline: 'clear now '.

    'Delete Cookies' sites causing problems:

    • Tools > Options > privacy > Cookies: "show the Cookies".

    Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions of the origin of the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > appearance/themes).

  • All of a sudden I can't the plugin scan page opens. I get 'Plugin finding Service Error', regardless of how many times I try or wait. When I first opened it up yesterday, it was scanning, then it disappeared and I got the error message.

    I have opened the plugin scanning page several times before and did a few updated plugins recently, but yesterday I couldn't bring up the scan, I get "Plugin finding Service Error", who said "try again later". I think that what I've updated most recently was Flash (I think). No matter how many times I push him "try again" or close Firefox and the Web page, I still have the error and get nowhere!

    It is this page that you are trying to access - https://www.mozilla.com/en-US/plugincheck/

    I just checked and the site load OK. Try to empty the cache and try again, it can load the cache error message. For more information, see How do I clear the cache of Firefox.

  • scanning multiple pages to the single PDF using HP ENVY 4500

    The guide says scan of the computer (as opposed to scanning from printer).  I do that and still can't scan multiple pages into a single PDF file.  Is it still possible?

    Hi griff0530,

    I understand that you want to scan multipage documents into a single .pdf file using your HP Envy 4500, yes it is quite possible.  When you use the HP software on your computer, follow the steps below:

    1. loading the document.

    2. click on scan . An overview of the analysis is displayed (by default).

    Important : the Preview Scan function must be enabled for scan multiple pages into one file documents. Additional pages from the original are added for the single file in the Scan preview window.

    3. in the scan preview is displayed, do one of the following actions:

    Click the sign Plus () on the left side of the window to scan additional pages. If you do not use an ADF, you must load the next page of the document on the glass of the scanner to add to each additional page.

    4. click on Save to capture the scanned file, but leave open the HP Scan.

    5. click on done to capture the scanned file and close HP Scan.

    I found this great information here: how Scan: Windows 7

    If you are using any other operating system, it's ok the same steps apply. I hope that's what need you!

    Thank you

Maybe you are looking for