OfficeJet pro 8500 a: records being cluttered when printing

the printer was working a few months when I printed something. and today I had to print something for the first time in months and paper ceases to be cluttered.

and when I try the align print heads, it not aligned correctly and right side rear of the document that has been printed keep getting scrumbled for some reason any.

can someone help me with this?

HI @miniminS,

Thanks for joining the Forums of HP Support for a solution to your printer problem.

I understand that you used an Officejet Pro 8500 HP e-all-in-one printer with a Windows 10 computer but it is now blocking paper. I would like to help with that.

Here is the document of support with this problem - a "paper jam" message for HP Officejet Pro 8500 (A910) a e-all-in-one printer series.

Please let me know if that solves the problem, or if you need assistance.

Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

Thank you!

Tags: HP Printers

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