OfficeJet Pro 8500 a Premium yellow will not print

Similar Questions

• My HP Officejet Pro L7680 all-in-one will not print blue but my ink level is fine.

  My HP Officejet Pro L7680 all-in-one will not print blue but my ink level is fine.  I tried aligning the printheads and clean the print heads, but still does not work.  Help!

  Thank you.  It seems odd that the magenta print very well and it seems that the cyan and magenta use the same print head?  I will contact HP support.  Thanks again for your help.

• OfficeJet Pro 8500 a: Officejet Pro 8500 has more ADF will not work

  like others, I have this problem.  In fact I do not use the ADF very often and this kind of ignored her, but today, that I needed so decided to try to fix it.  I tried most of the fixes here and the first did nothing, but trying to look at this, I decided to put the paper in the ADF, then open the cover and look to see what happened.  My God, he started work.  I let go a bit and then started to lower the lid.  Heck, he stopped.  Essaye tried again, stopped again that I dropped the lid.  Did that a few times and then being qualified professionally I have the fix engineering, a slight slap on the far side of the adf, as on the back of the printer.  Now, my God, it was only half an hour, but the thing works.  Put three leaves there very well.

  If my thoughts are that some switch or sensor is loose or slightly stuck somehow, and that's the question.  Looking at what others have done, I epxect that they opened and closed the lid several times, because it a bank in the meantime or in the process, and perhaps it's her.  Probably HP guys could tell us what it is?

  Hello @billfern,

  I understand that you were familiar problems of automatic document feeder on your HP Officejet Pro 8500 has more e-All-in-One Printer and after trying to solve the problem, you have found that when you lower the scanner the paper process would stop. I'm happy to hear that you were able to solve this specific problem by giving a bit of a slap to the printer. This certainly isn't a standard troubleshooting step, but one that I saw set a number of different problems!

  In your case, I agree that there is a sensor or roller conflict occurring which is at the origin of the book of power question. This may be due to a defect of the real hardware or a programming problem. In all areas of document feeder, it is not so simple. There are many variables that can affect the document feeder Assembly. Some problems occur after crossing the media statement incorrect Assembly or an overload of the Assembly. Other problems occur if a part in the tray is physically broken. And some points can be caused by a programming problem. However, in all cases, if the charger is faulty a replacement of the entire unit would be necessary that the tray is not a replaceable part.

  It is never a bad idea to update the programming on your machine. Even if your specific Officejet works at the present time, I would recommend sending the last update of the Firmware to it. You can download and run the update of the Firmware by clicking on here.

  Thank you for joining the Forums of HP Support!

• How is my scanner HP Officejet Pro 8500 all-in-one will not work on Windows 8?

  I just upgraded to Windows 8. My HP Officejet Pro 8500 A910 all-in-One printer works fine, but the scanner won't. I get an error message that says: cannot find the scanner. What can I do to correct this situation? HP has a driver that works with Windows 8?

  Did you uninstall this printer before the upgrade to Windows 8?

  If not, then I uninstall the software for the 8500 A910 and reinstall with the drivers up to date.

  The link here for the driver for the 8500 A910 page has e-all-in-one

  You can also get drivers for HP printers in Windows 8 by using the HP printer installation wizard.

• Office Jet Pro 8500 black ink cartridge will not print

  black ink does not print and alignment fails.  I cleaned the printheads through all the levels.  The colors print perfectly but black will not print.  I have reset the printer, run test pages, but still no black ink and unity trys to align, but fails.  The unit is no longer in warranty.

  Hi mariajw,

  Thank you for your answer!

  What I would recommend to do at the moment is to please call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Best regards!

• OfficeJet Pro 8500 has more ADF will not work

  We had this machine since January 2011.  The warranty expired in January 2012.  The ADF has stopped working about a month.  I see the problem - the roller thing will not drop to feed the sheets of paper.  Does anyone else have this problem?  How to solve it?  And most of all... is this normal for a machine HP to have bad like this in less than two years?

  @highflyer3035, I see you are having a problem with the ADF on the printer. I would say later document, which will give you several step to solve the problem.

  I know that the title is not your problem, but the steps are relevant to the current situation.

  Let me know the results.

• HP Officejet Pro L7680 All - in - One will not print black

  Original title: HP Officejet Pro L7680 All - in - One

  I started my printer and it won't print in black.  Don't copy in black no more.  Test page does not work and the color works very well.  I changed all the cartridges, so it isn't the ink... No idea what is the problem?  He served 6 months off and disconnected.

  Hello

  This forum is for comments on the Forums for answers and you should ask at your
  questions in the Windows Forums for answers corresponding to your version of Windows.

  Answers - Windows Forums
  http://answers.Microsoft.com/en-us/Windows

  It also helps us to help you if all the useful information.

  How to ask a question
  http://support.Microsoft.com/kb/555375

  ==============================================

  In this case you should check with HP Support, their documentation online and drivers,
  and ask questions about known issues in the forums of HP.

  Support HP & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  I hope this helps.

• HP Officejet Pro 8500 a Premium: HP Officejet Pro 8500 a Premium does not print the docs of the computer, but will display a test page.

  HP Officejet Pro 8500 a Premium does not print the docs of the computer, but will display a test page.  I constantly get a message that the computer cannot communicate with the printer.   Not only it will be not be printed docs, it will not print web pages using 11 IE or Google Chrome.

  I used print and Scan of doctor, he always reports there are no questions and print page one same test so I can not print anything else.

  Whenever I want to print, I have to restart the computer.  After the reboot, I have a chance to print.   This problem started on February 15, 2015.

  My operating system is Windows 8.1.   I have unintalled HP, rebooted, and then reinstalled the software software:

  OJ8500_A910_1315 - 1.exe

  HP Print and Scan - HPPSdr.exe doctor

  HPSupportSolutionsFramework - 11.51.0049.msi

  All versions were last uploaded on 4 April 2015.

  I have a home wireless network (router Ubee DDW366).  All other devices in the House will be printed on the printer of 8500 has no problems: 2 Toshiba laptops, 2 Android phones and 1FireHD.

  The desk top is installed with a network card Netgear, I don't know the model, but I had it tested by a PC technology to verify that the card works.   The card and 8.1 of Windows have been installed on January 3, 2015.

  I have run virus scans and analyzes malware.  Whenever they show that there are no problems with my desktop computer.  What kind of desktop? Specially designed for my listing of... without brand computer parts store.  ASUS motherboard P6X580 Premium.  Now I will probably get hacked!

  I'm at my wits end.  And it's frustrating when I need to print something and the system hangs.  I often use screen printing to a word document to save in order to restart... but then I lose all sorts of features when I pick up what I needed.  It is also a time consuming.

  This printer we served well for two years and I have expensive cartridges pending; another two cycles of recharge.

  Help?

  Addendum: can I scan with the HP printer help.  I open the HP printer assistant, he "gets" the printer information, then I select "scan a document or photo" and the printer answers.   I have no problem with the sweep.

  It has been awhile, but I played on something you wrote.  "There could be a software conflict with the HP software" everything worked very well... impression was shifted at best; just didn't know if it would work.  So I would eliminate a program, reboot clean, try to print, and then reinstall the software.  I finally found the culprit.  I had a program running in the background, occasionally.  When it ran, HP does not print.  Stop the program and I was able to print... Do not have a problem since I found it... I do not say that it was a software to share files... so I replaced since this program with something else that doesn't cause problems...  It took a long time and I couldn't work the question every day.... but I can say that I have problems printing for the past 5 days!  I can print with confidence.

• HP Officejet Pro 8500 a Premium: print head

  I have a HP Officejet Pro 8500 a Premium e-all-in-one printer - A910n printer on a home network.

  I have known printing issues that point to a printhead problem; but I don't know where.  I lined up and cleaned the print heads HP Print & Scan doctor and the console on the printer.  No luck; My test pages shows the black and magenta blocks, but not blocks cyan or yellow.

  I printed the console power-on self-test diagnostic page; and, he pointed out that the status of printhead is good for the two print heads.

  If I have to replace a print head, I don't know what printhead to replace.  Of what I have posted. It sounds like black/yellow or magenta/cyan failed; or do I have another problem?

  Thank you!

  Thislink offers Fig. printhead problems.

• I have a HP Officejet Pro 8500 a Premium e-all-in-one printer - A910n.

  I have a HP Officejet Pro 8500 a Premium e-all-in-one printer - A910n.  I'm trying to Connect HP series, but every time I create and account it tell me to log in using my password of Snapfish.  When I use my password for Snapfish "valid", it comes to request return "invalid password".  How can I fix it?

  If I'm not on the correct Board, please let me know which one I should use.

  Thank you

  Hello. You're on the good advice!  Unfortunately for correcting the offset account problem you meet you share personal information.  To protect your identity and your account security, I will private message you with what HP will need to get your accounts connected HP/Snapfish synchronized upward in order to use web services.

  Thank you!

• OfficeJet Pro 8500 a Premium: my printer driver has changed and it's HORRIBLE

  I have been using my HP 8500 a all-in-one with a few years now with no problem.  Day before yesterday, I met a problem: when I tried to specify certain pages of a document to print, I get an error message.  However, if I chose to print the entire document, it would print.  I assumed that my driver to be updated, so I downloaded from the HP website.  WHAT A HORRIBLE MISTAKE IT WAS.  My scanning utility has changed, I can only print even when I choose to print an entire document.  I can't print at all in an Excel worksheet.  I tried uninstalling the driver and re-install.  I DON'T want to network this printer, but now whenever I have try to reinstall the driver, I can choose to connect via USB, but on the pop - up next, it does not give me the option to proceed.  It gives me the possibility to 'come back' or 'jumps' USB connection.

  What the hell is happening?

  Hi @LMKos,

  Welcome to the HP community!

  I hope you have a pleasant experience here.

  I want to help you with driver/software problems that you are having with your HP Officejet Pro 8500 has e-all-in-one printer and your computer Windows 8.

  It seems that your software is may not be installed correctly, in addition to the common issue of 8.1 to Windows Installer automatically update Windows drivers.

  First of all, with the USB cable plugged in, we want to remove all instances of your printer in Device Manager (so when you plug the USB cable back in during the new installation, it will be seen as a new device).

  1. Open your start.
  2. Start typing 'This PC', it will come under results of research. Right-click on computer and select Manage.
  3. Click Device Manager on the left side.
  4. In the main part of the window, locate in the following categories for all HP entries: Bus USB controllers, printers, imaging devices and other devices.
  5. If you see your HP printer in one of these sections, right click and select Uninstall. Keep an eye out as well for all that said device unknown and let me know if you see this at all (these are also well uninstall).
  6. After have removed all entries of HP, unplug your USB key and leave it unplugged. Do not reconnect the USB until you are asked when reinstall us.

  Next we want to remove printers from the printers and devices folder.

  1. From your desktop, or drag from the right to open the bar of charms, or press Win key + C on your keyboard.
  2. Select settings in the bar on the right.
  3. Select Control Panel
  4. Under hardware and sound, select devices and printers
  5. Right click on each icon you see for your 8500 has (even if there is only one) and select remove an instrument, or delete.

  Once this done, allows to make a cleanboot from your computer (this turns off all non-essential startup programs, so if there is another program running that interferes with the installation we can avoid it).

  How to perform a clean boot in Windows

  Once the computer restarts, try to download the HP printer install wizard to complete the installation for you. It will automatically detect your device and install the appropriate software.

  Please reply to let me know if that solves the problem.

  Good luck!

  

• OfficeJet Pro 8500 A910: Selected folder is not writable

  I got this message only when you try to scan in PDF format.  Select JPEG that works.  File is not protected, and I tried several locations.  PDF has worked in the past.

  Hi alhurley,

  Thanks for joining the forums of HP Support for a solution to your problem of scanning.

  I understand that you use a HP Officejet Pro 8500 has e-all-in-one printer with a computer Mac OS X 10.11 El Capitan and wen you were trying to scan in PDF you received a message that says that the "selected folder is not writable. I would like to help with that.

  What you're probably dealing with is a permissions problem with the folder selected when you try to save the scan. I visited the communities of Apple Support and found a possible solution, click here to visit this page.

  Someone else found that they had to create a new folder to save the scans at because the older folder was left by an upgrade of Mac OS X.

  Please let me know if that solves the problem, or if you need assistance.

• OfficeJet pro 8500 a: records being cluttered when printing

  the printer was working a few months when I printed something. and today I had to print something for the first time in months and paper ceases to be cluttered.

  and when I try the align print heads, it not aligned correctly and right side rear of the document that has been printed keep getting scrumbled for some reason any.

  can someone help me with this?

  HI @miniminS,

  Thanks for joining the Forums of HP Support for a solution to your printer problem.

  I understand that you used an Officejet Pro 8500 HP e-all-in-one printer with a Windows 10 computer but it is now blocking paper. I would like to help with that.

  Here is the document of support with this problem - a "paper jam" message for HP Officejet Pro 8500 (A910) a e-all-in-one printer series.

  Please let me know if that solves the problem, or if you need assistance.

  Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• OfficeJet Pro 8500. orientation of the page when printing double-sided it is backwards.

  OfficeJet Pro 8500. orientation of the page when printing double-sided it is backwards. How to change so when doc is printed can be read like a book?

  I don't know where to find and change settings.

  can you please help?

  Thanks in advance

  Anna

  Anna

  There should be an option in layout to "Flip on long edge" or "return on the short edge.  Change this setting to change the orientation of the back page.

  If this does not resolve the problem that, please indicate what operting system you have and the number of exact model.

  

• My Officejet 6500 E709 all in one will not print black.

  My HP Officejet 6500 E709n all-in-one will not print black.   All other colors work very well.  Have you tried what follows - new black cartridge installed, ran the print heads clean utility, made sure the wind was compatible black ink cartridge, turned printer off and restarted.  Print tests still not print black - other colors and images to print, but not text black or shades of black in images.  Any suggestions on how to fix or what needs to be repaired?  Thank you.

  Hi jim: I just had the same problem a few minutes ago. After having gone through all the troubleshooting steps, I realized it was all just a bad cartridge. The PIN on the printer heads were not reading the new cartridge, so nothing in black print could be printed. I installed a new black cartridge and I could resume my printing projects. I then contacted the HP store directly to report the faulty cartridge while they could send me a new, that I won't be out of pocket for a cartridge I bought directly from them.

  Hope this helps you with your problem.