Officejet Pro 8500 A909a print cartridge jam

Similar Questions

• Cannot install hp officejet pro 8500 A909a printer using a disc. Get error "error-windows 7. hta is not a valid win32 application".

  Receive this consignment of error when you try to use a CD-ROM to start re - install hp officejet pro 8500 A909a printer.

  Error-windows 7. hta is not a valid win32 application.
  Help, please
   
  Original title: 64-bit Windows 7 pofessional

  Hello

  1 are you getting this error when trying to install the drivers for the printer from the CD?

  2. what exactly is the problem that you are facing with the printer?

  This problem may occur if the files on the CD are corrupt. You can download the current "Full Feature" software and drivers from the HP Web site at: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&product=3752456&

  You can also contact the HP support forum to get help:

  http://h10025.www1.HP.com/ewfrf/wc/documentSubCategory?tmp_task=solveCategory&cc=us&DLC=en&lang=en&LC=en&product=3752456

  I hope this helps. If you have any other queries/issues related to Windows, write us and we will be happy to help you further.

• HP Officejet Pro 8500 A909a Se: fax problems

  My Fax says it's inactive. How it back on? Cannot send a fax

  Hi @Redrose1947,

  Welcome to the Forums of HP Support!

  I see that you are unable to fax from your HP Officejet Pro 8500 A909a printer. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand you want to be able to send a fax. To clarify, "idle" means that the printer is ready.

  In order for me to help you best, I can get more information.

  What is the error message that you receive when you try to send a fax?

  Please use this guide to resolve problems with faxing:

  • HP Officejet Pro 8500 A909-Series all-in-One printers - can't send or receive faxes

  To activate the Image to send faxes, do the following:

  • The menu on the front panel of the printer, click on the configuration menu (key)
  • Select report print
  • Turn on the Image on fax send report

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• HP Officejet Pro 8500 A909a series e-mail address to print from an ipad

  Where can I find the e-mail address for my HP Officejet Pro 8500 A909a series so I can use my new HP app on my ipad to my ipad on my printer printing?

  Tina

  The printer Officejet 8500 A909 series does not work with ePrint. You can use the House ePrint and Biz app for Android and Semien devices or application ePrint for iOS devices. However, you cannot use ePrint itself. Sorry for the confusion. Here are links to the ePrint and FAQ Mobile applications compatibility list. Hope that helps.

  Supported printers the HP ePrint Mobile App or HP ePrint home & Biz:
  http://goo.GL/sVIG8

  HP ePrint Mobile Apps FAQ:
  http://goo.GL/33WFq

• OfficeJet Pro 8500 A909a not print correctly

  OfficeJet Pro 8500 A909a

  Windows 7

  I can't print now with my usual USB connection, directly from the computer USB for printer, even if another computer can print to it via a network connection.  After printing, I open printer in devices and printers, there is a ghost copy to the printer and the printer itself is ghost, indicating that it is in offline mode.  After you open the Quebec, the file is listed with a message "error-printing".  I can remove the copy to the printer and to set the printer online, but the process is repeated each time.

  I: restarted the computer and the printer, run the troubleshooter printer with no problems, noted, tried the USB cable to a different port, execute printing and doctor Scan and my computer 'sees' the firmware, printer and resettled drivers and restart the print spooler.  There is no hardware problems - it will print on the other computer and copies, etc very well.  I have not tried another cable because I have a step and assume if my computer can see the printer should work.  One final note: there was a bolt of lightning about 100 yards away for the weekend. first thing Monday back to work is when I noticed the problem.

  Please help, I did research for hours without success...

  Tried the printer with 2 different usb cables to another computer and it never worked.  I think that the usb port on the printer has been fried.  Bought a new printer works fine.

• Duplex scanning possible HP Officejet Pro 8500 A909a Series?

  There are some online reports that the HP Officejet Pro 8500 (withount wlan functionality) supports the duplex scanning. However, I can't understand how this. Does anyone know if duplex analysis is supported for my HP Officejet Pro 8500 A909a?

  See you soon

  Karsten

  Sorry, the 8500 a909a DOES NOT print DUPLEX. MORE than 8600 and the PREMIUM 8600 don't.

• HP Officejet Pro 8500 A909a USB 3 questions about the configuration of the network - port USB3 problem

  Fujitsu Windows 7 laptop (all USB2)

  used the full software and installed a printer HP Officejet Pro 8500 A909a Series as a network printer.

  The printer installed fine and don't have USB connection

  All the software and scanning twain installed, so I was able to scan the copy etc.

  I could browse and choose my PC from the front panel of the printer

  However, it was Tuesday confirmed to a friend that their printer would work on a new laptop - bought the laptop

  Fujitsu - but more recent model with 3 USB ports

  I have install and then used the same FULL configured driver to be installed (V14)

  selected as a network printer and then, during the installation, I get an error hardware error USB and USB drivers

  All the USB works, that I've used - BUT the printer is networked and no USB used

  tried to download the driver and install it-exactly the same question

  SO I configure using the devices and printers 'add printer' network and installed

  I can print OK

  BUT no analysis facilities

  and on the façade - cannot see the new PC to scan to

  The only real difference, is that this PC has USB3 and only mine has USB2

  DO not know why on a network installation USB even when searching for

  It's a problem because Drivet package not has not been updated for USB3 - y at - it a patch?

  Thanks for any help / advice

  Hi etaf,.

  I guess the short answer is: Yes, the problem with the software and the 3.0 Port.

  The long answer with a possible work around is as follows: first of all, the software looks for minimum requirements. Because the software is older, he doesn't know what a 3.0 port. You are right when you say that it should work since you do not use the USB and use wireless instead, but this is not the case.

  There is something we can try, but I can't guarantee it will work. I thought first we could connect a USB cable and run the software made to force the software to see the USB port, but then the software wouldn't even get far enough because you can't plug the cable to the most later in the installation.

  My second thought and most promising suggestion is to connect the USB cable (although we do normally not until the software prompts us to) and use the installation wizard HP Print to get the insteaad of software to use the CD or download from the printer driver page. Still, I can't say with certainty that it works, but I don't see why it would not be worth a try.

  If it works, and we get the software installed you can convert the USB connection to a wireless connection using the software. Fingers crossed! Download and run the with the following link. Printer HP install wizard for Windows

  If this does not work, or you don't want to bother with it (not worth trying), I might consider getting a new model of the printer. You can even call HP. They might be able to offer a discount on a newer model. If you are in the Canada, U.S. dial 800-474-6836 or you can Contact HP worldwide.

• cannot not to download the software driver for USB connected HP Officejet pro 8500 A909a

  My HP Officejet pro 8500 A909a is NOT a wireless printer.  It is connected via a USB port.

  I tried both find and download the drivers for this printer and also using the wizard to download and installation of HP (hppiw.exe).  The download was interrupted just by using the method and when you use the wizard it correctly identified the printer, but then I get the message

  "the download was cancelled.  You can click the "start over" button to try again. »

  the retry button just returns the same message after a short.

  I'm using a windows 7 PC.

  Thanks for any help

  Hi @Lesly01,

  Welcome to the HP Forums!

  I noticed that you are having problems downloading the software driver for your HP Officejet pro 8500 A909a. I'm happy to help you!

  Here is the direct website for the drivers and full software features. Driver and software of HP Officejet Pro full of features for Windows 7. I would try downloading the software with any other browser. Such as Firefox or Google Chrome, etc.

  I hope this helps!

• OfficeJet Pro 8500 A909a: Cannot locate driver download page.

  Download page for driver cannot locate.

  OfficeJet Pro 8500 A909a

  MS Vista Ultimate 64-bit.

  When you use my Linux PC to try to find the drivers for a different PC, site Web just continues to send me round and no display drivers to download.  It seems that in the past, this has been a problem too.  This takes place with the latest version of Firefox - 37.0.1 and the current version of chrome - built 37.0.2062.120 on Debian 7.6, running on Debian 7.8 (281580) (64-bit).

  Go to hp.com

  Select: Support | Download drivers

  Under the tab "drivers and downloads".

  -Enter the product id: officejet pro 8500 A909a

  -Select 'go '.

  Expand it "+" that lists a link, and select it.

  None of the following links give a driver download!

  -Troubleshooting

  -How

  -Product info.

  -User guide

  -Video tutorials

  -More than Options

  Maybe one of the options should be "Driver Downloads".

  Just my $. 02.

  Hello

  A lot of links in there. Please use the direct driver (for Windows):

  http://ftp.HP.com/pub/softlib/software12/COL31041/MP-110033-2/OJ_AIO_P8500_A909_Full_Win_WW_140_408-4.exe

  (Note: many printers for 8500 series use the same drivers).

  Kind regards.

• OfficeJet Pro 8500: new ink cartridges does not

  I have a HP Officejet Pro 8500.  It's probably 2 or 3 years.  He says not what 8500, but I think it was
  a diagnosis 'as model A909a.  My level of printing showed that the black ink cartridge must be replaced.  I knew too because what should have been print black was printing a red light faded.  I replaced the black cartridge with a HP product, but it is always print red and get more faded.  Any ideas what could be the problem?  Thank you!

  UPDATE!  Good news!  Somehow I discovered that I needed to update the software. I think it could have been through the option "Scan Doctor".  When I tried to install the software on your computer it wouldn't.  But I went directly to the HP software download site, informed my hardware information and that worked!  I downloaded and installed the updated software and that fixed my problem of black ink cartridge.  I'm so happy and proud of myself!

  I found the solution for me!

• HP officejet pro 8500 a909g: print heads

  my printer has stopped printing in black ink, even if the ink level is more than half full.  Ran "clean print head" and he ran forever.  Still not printing or copying in black.  color copy.

  Hey @ahornplayer58,

  I would like to help you to solve the problem that you experience when you try to print in black ink of your HP Officejet Pro 8500 Wireless all-in-One Printer today. Thank you for troubleshooting that you have completed before reaching out for support, including. Right now, it sounds like you have a defective black cartridge or defective printhead. In this model of printer, you have two print heads. There is a printhead magenta and cyan and a black and Yellow Printhead. If a replacement black cartridge fails to resolve your printing delivers a replacement black and Yellow Printhead may be necessary. Saying that, there are still a few troubleshooting steps that we can try before replacing anything. Can I please you follow the steps below.

  To start, please click here to access the troubleshooting steps. Once the support document opens please run through the solutionand four Solution. This includes all sub-steps under the two alternatives. A print head cleaning may be run up to three times to resolution. If you make three Printhead clean nothing helps, please do not proceed with any additional cleaning ink is used to clean the print head system, and you will just be wasting ink if you want to go forward.

  If the problem persists, the next step listed would be to replace the black and Yellow Printhead. However, it is never a bad idea to first try a black cartridge.

  Please reply to this message with the result of your troubleshooting. Good luck!

• OfficeJet Pro 8500 did print better quality nit

  The printer does not print in 'best quality' mode regardless of the quality of the paper or the size.

  The error message is:

  It might be a memory problem. I see in the print monitor that progress is slowly going up to 21% and jumps to 100%,

  a blank page is pushed through, and the error message is: PAPER SIZE or TYPE IS INCORRECT.

  Hey @SamShan,

  Thanks for getting back to me with your model number and operating system. At that time, due to the 'best quality' questioning and the error message "paper size or type is incorrect," I think that what you feel is a conflict driver on your computer Mac OS X 10.8. Now Mac OS x 10.8 Operating System there is only a built-in Apple driver update available for your HP Officejet Pro 8500 All - in - One A909a HP printer does not have a downloadable Pack of full function of software and the driver for your printer from Mac OS X 10.6 due to the age of your product. It's that she built in generic driver that has the problem in my view. Please follow the steps below to fix this problem.

  If you use your printer USB cable connection to your Mac, please unplug this cable now.

  Step 1: Uninstall the drivers and software:

  To begin, please can I you click here to see the steps how to properly uninstall the software and drivers for your HP printer. Once the Web site opens select the drop-down list for ' Mac OS X v10.6, OS X v10.7, OS X and OS X v10.9 v10.8' and cross the two method: reset the printing system and second method: uninstall the printer software. Once these two methods were performed, proceed to the next step.

  Step 2: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 3: Check the Apple updates:

  1. Please plug in your USB cable from your printer to your computer
  2. Go to the Apple
  3. Select System Preferences
  4. Select software update
  5. Click update now
  6. Install your available updates
  7. Computer restart

  Step 4: Manually download drivers HP:

  Please click here at the bottom manually v3.0 HP printer driver package. Once the site opens click on the download button at the top. Follow the on-screen instructions to install the HP driver package.

  Step 5: Add a printer:

  1. click on the menu Apple and then click on System Preferences.

  2. click on Print & Fax or printing & scanningand then check if the name of your printer appears in the printer list.

  3 perform the following steps, depending on you whether or not the printer is listed:

  • If your printer is listed, remove and re-add the printer to check the communication with the Mac. Click on the name of your printer, click the sign minus (), then remove the printer. Once the printer is deleted, click the plus sign (), click Add a printer or a Scanner, click the name of your printer
  • If your printer is not listed, click the sign plus (), click Add a printer or a Scanner, click the name of your printer

  4. click on the area of use or with the help of Print and then select the name of your printer on the shortcut menu. Make sure that your HP Officejet driver is selected.

  

  5. click Add to add the printer to the list.

  6. close Print & Scan or Print & Fax

  Source: Install your HP printer driver and software for Mac OS X

  Now that your printer is added in successfully, please test print to see if the quality problem has been resolved.

  Please reply to this message with the result of your troubleshooting. Good luck!

• Officejet pro 8500 wireless print envelope

  2750 old boy had a slot "envelope" in the output tray to make unique envelopes.  Which was very convenient.  My brand new 8500 had no such "slot" and it seems that I have to remove all of the paper in the tray to put one envelope in!  That makes sense to me, but I'm not just any housing "simple envelope" anywhere!  Is it possible to print one envelope with the officejet pro 8500 wireless without having to use the tray itself?

  Thank you

  DrBillS

  I HAVE THE ANSWER THAT WE ALL NOW!

  If you're like me: I am running Windows 7, using Microsoft Word 2007, and you have the Officejet Pro 8500.

  I just spent the last hour on the phone with a customer service very friendly Rep who tried to help me to print without margins on an envelope. I have try on mail merge and include a return address printed in the upper left corner and a printed stamp sorted in the right corner. Whenever I want to print it would create a margin on the left and right side.

  She thought at first it was a software problem with Microsoft Word 2007, because in his version of Word 2003, she could print borderlessly. But I then created an envelope in Photoshop and tried printing without margins. Once more, it would create a margin on the left and the right that was a little more "5/8 of an inch. In fact, the exact margin size is 0,6875 ".

  Anyone else having the same problem? I'm sure you are.

  HERE'S WHAT YOU SHOULD DO IF YOU WANT TO PRINT WITHOUT MARGINS ON AN ENVELOPE:

  (1) choose a new document in Word 2007, then choose Virgin doc 'LETTER' (no envelope)

  (2) a set of left margin: 0,1875 (Yes it's small!)

  (3) a set of right margin: 1.5

  (4) set the top margin: 2.1875

  (5) also set the bottom margin: 2.1875

  (6) turn the grid if you see your work area.

  The grid can be enabled in the 'View' menu and then select the gridlines check box. If you hold down the 'alt' key, you can move objects (such as text boxes) without having to align them on the grid.

  Create your envelope, then print. Essentially what you are fooling your printer to think you are printing on a letter for an envelope printing in reality. I need to print 1000 at a time, so it was do-or-die because I just bought this printer and love the speed at which it prints in color. especially on the functionality of the project.

  Good luck!

• OfficeJet Pro 8500 a (A910a): [HP Officejet Pro 8500 a] print issue, especially in black color

  Hello

  My HP Officejet Pro 8500 printer all-in-One (A910a) almost does print in black color more and some colors have a few lines. You can view the Diagnostic Self Test Pages I printed here.

  Hi @CuiZinieR,

  Welcome to the Forums of HP Support!

• OfficeJet Pro 8500 A910: printer duplex option forget

  I have the duplex unit installed and that you have used successfully for some time.   Are some time I tried to print double-sided, but the option was not in the print window.  I went into the options of the printer and found that the duplex was not checked.  I checked and was able to print two-sided without problem.

  Some time later I tried again to duplex, and again once the option wasn't there.  I can reset the option, but very shortly after the OS 'forgets' setting.  Basically, I have to do every time I want to duplex.

  This was not always a problem.  It worked fine until a couple of months ago (and Mac OS updates several there).  I have two Macs connected over wi - fi for this printer and Mac have the problem.

  Hey @alhurley,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I understand that you have a few options with the option of double-sided printing associated to your Officejet Pro 8500 all-in-One printer on your computer Mac OSX 10.11. I can help you with that.

  Here's how we should be able to fix this:

  1. Disconnect the USB cable if it is connected.
  2. Click your Apple system and print and Scan preferences icon.
  3. Hold down the command key and click the icon of your printer on the left.
  4. Click on reset printing system.
  5. Restart your Mac.

  Now connect the USB cable again if you removed previously. Otherwise:

  1. Go to the Apple preferences system, print, and Scan.
  2. Press the button "+" in the lower left corner.
  3. Select your printer from the list.
  4. In the box next to click on Airprint and select your printer from the list.
  5. Click on Add.

  One last thing to do now is click on Apple, updates of the system and all the necessary updates.

  This should fix the duplex printing option. If not then the next step would be to contact Apple as there is something weird is happening with your operating system.

  Please let me know if this solves your problem or if you have any other questions. If not, have a great week!

  If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.
  
  If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.