OfficeJet Pro 8600 more: officejet pro 8600 more impossible to install the driver

I have been having problems printing of PDF files - they would print with black boxes in the portions of them that do not appear on the screen.  I confirmed that I had the latest version of Adobe Reader.  So I tried to update my drivers for the printer.  The HP site suggested that I have installed a new driver package.  It kept failing install.  The error was:

2081883401: failed to uninstall the device with the serial number XXXXXXXX (serial number removed)

I tried manually uninstall the printer first, but that doesn't seem to make a difference.

Now, the printer is not yet shown and I can't install it.

How can I get my work and the back of the printer?

Hi @OHRassi,

This is great news to hear that have been able to understand what was causing the black boxes. I will keep that counts where I encountered this problem in the future.

If woul you like to help others who may have the same problem find your easier solutuion, please click the "accept as Solution" and the "thumbs up" buttons down below in this message.

Thank you!

Tags: HP Printers

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