OfficeJet pro 8600: Wireless officejet pro 8600 macbook air scanning

Hello

I have a macbook air running on Yosemite that I try to get my Officejet pro 8600 scanner to the computer.

Despite installation, uninstall, reinstall and it several times, I can't make it work.

Can very frstrated, anyone help?

Hi @Benking116 and welcome to the Forums of HP

I'm sorry to hear you had problems of scanning your Officejet 8600 to your Mac in OS X 10.10, but I'm absolutely going to do my best to help!

If you open HP Scan on the computer, you are able to scan from there without problem (please refer to this document scan from OS X with HP full software functionality to see how to open the HP scanning software)? If so, I think you just have to activate the scanning to computer in the HP software. Please take a look at this Re: definition of Scan post and he will inform where to go in the HP utility choose Activate Scan to computer. After that is done, are you able to the printer to the computer?

If you are UNABLE to analyze through the HP scanning software, the issue could be just communication itself. In this case, try the steps in this document to the printer is not maintaining the wireless connection .

Let me know how things are going for you

Tags: HP Printers

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    Hello

    First, make sure you have the latest firmware installed as follows:

    http://support.HP.com/us-en/product/HP-OfficeJet-Pro-8600-plus-e-all-in-one-printer-series---N911/4322915/model/4323647/document/c02919168/

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    Please let me know the results, if it not listed as Hello with Direct wireless, which clearly show that the new router interrupts the multicast connection, this is the same as the connection through a different router.

    On your screenshot, it seems that your router do not transfer packets to multicast to the need...

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