OfficeJet Pro 8620: Officejet Pro 8620 won't copy. Tried the hard reset suggested in the forum.

Similar Questions

• HP Officejet Pro 8600 more won't copy even after hard reset

  HP Officejet Pro 8600 Plus the Windows 8 operating system

  Will be printed computer; you scan documents & save on computer. will NOT be printed on the device.

  Stop printer; unplugged from the wall and the back of the unit. holding the power button for 60 seconds. reconnected; unit began.

  Document placed on the glass; Press copy; hit black; Unit pulls the sheet of paper; device scans the document (squeaks when scanning); After the period of time, it spits out paper & readings 'canceled copy', but do not erase or return to the home screen.

  Help!

  Hello

  Please check your Inbox for private message for the reset, I will send you.

• I had Mac Adobe Acrobat Pro (October 12, 2013) I tried the new domain controller and now my Adobe Acrobat Pro is gone how can I go back? I don't like DC

  I had Mac Adobe Acrobat Pro (October 12, 2013) I tried the new domain controller and now my Adobe Acrobat Pro is gone how can I go back? I don't like DC

  Hey leonardg88213387,

  Please post on the Adobe forums.

  Could if it you please let me know what exact version of Acrobat you are using.

  If you were using XI of Acrobat, you can check the doc KB below link:

  Adobe Acrobat DC uninstalled Acrobat XI | How to get Acrobat XI

  OR, if there is another version, then uninstall the DC version and install the version you want from here:

  Other downloads

  Hope that helps.

  Kind regards

  Ana Maria

• HP Officejet Pro 8600 won't copy

  My new HP Officejet Pro 8600 will not copy.  When I hit print I get an error "scanner failure".

  I called the HP support by phone as suggested, and they had me unplug the printer, then hold the power button in during 15 seconds, everything disconnected in order to "drain the power."  Once I have it plugged it back in and he began to copy correctly turned on!  Hope this helps someone else with the same question.

• OfficeJet Pro 8600 Premium: When copying from the plateau the copier will print only 1/8 of page, then stop.

  Copier is towards the top sometimes & don't print that page of bucket 1/8, Athens he spits as if this one ends. Have unplugged the power cord & reconnected. Ran scans printhead & alignment. Off all night. All the ink levels are good. Still has not corrected it.

  Print an entire page of the screen of the computer without problem. Printing problem just go flat.

  Hi @Wendy-needshelp,.

  Thanks for joining the Forums of HP Support for a solution to your problem copying.

  I understand that you use a HP Officejet Pro 8600 Premium e-all-in-one with a computer and Windows 7 when you copy from sometimes flat it will only copy and print 1/8 of the page. I would like to help.

  You mentioned having unplugged and replugged the power cord. This is something that could be done. If you can, I reset the power and try to connect the printer directly to a wall outlet, if you currently use a protector or electrical surge extention. Sometimes the surge protectors can limit the amout of the power supplied to the printer.

  

  There was an update firmware released in April, which can help your printer. You can download the update of the firmware and run it from your computer to install it on the printer. You can go to the HP Officejet Pro 8600 N911g_n Firmware download page by clicking here.

  Please let me know if that solves the problem, or if you need assistance.

  Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• OfficeJet 6500 a won't copy

  Hello

  My OfficeJet 6500 has no copy of the glass or the charger. After I pressed the copy button, the printer will start to feed a blank sheet of paper, but will never draw the original document. When I use the glass, the same thing except that I can't hear the scanning bar move. The display is still moving, but nothing happens. I leave set until 15 minutes nothing happens. When I press 'Cancel' the white sheet, he began to feed will come through the printer, but the display will never return to the home page, which requires him to be stopped and restarted.

  I can scan the tray or feeder without problem, and there is no problem printing.

  I tried to let the printer unplugged for more than 15 minutes without change. This problem seems to arise after the last update of the firmware.

  Thank you

  ~ Chris

  Sometimes a hard reset will fix glitches in the firmware.

  1. Make sure that the printer is turned on.
  2. Pull the power cord to the back of the printer.
  3. Pull out the power cord from the wall.
  4. Wait 30 seconds.
  5. Plug everything up and try to copy.

  Let me know what happens.

• HP Officejet Pro 8100: Get a copy of the driver inf or dpg file

  Is there a way to acquire the inf file or the file gpd of the driver for the HP OfficeJet Pro 8100 x 86 for Windows xp?  The only files I can find are installers .exe of self-help on the drivers/software from the HP page.  The instrument that I install the printer on does not allow executables to run for security reasons and for the life of me I can not find just the driver itself.

  Hello

  Run the setup executable and put an end to the installation screen.

  Click on start > run and type %temp%.

  Find the most recent file starting with 7z (for example 7z1234s) which is the installation from source, locate and use the Autorun.inf file in this folder.

  Shlomi

• Premiere Pro 2015 won't open after the recent update

  I tried to reinstall the application, then by restarting my computer.  No luck.  I get the error message "the application could not start correctly (0xc0000142). Click OK to close the application. "when I opened the program from the windows start bar.  When I try to launch the app for the creative cloud app (3.41.181), that nothing is happening.

  I'm on a desktop Windows OS 64-bit 10

  8 GB ram

  Graphics card ATI Radeon HD 5850 with lastest drivers (15.11.1) AMD

  AMD Phenom II x 4 955 Processor 3.20 GHz

  First Pro worked great yesterday, even though I was no longer able to select option GPU acceleration when I started a new project.

  Other applications like Lightroom Adobe and audition open very well.

  What should be my next course of action?

  Hi Travis has,

  AMD Phenom II x 4 955 Processor 3.20 GHz

  What should be my next course of action?

  Update first Pro CC 2015 (9.2).

  Thank you

  Kevin

• My Sat Pro M40X won't boot to the top

  I have a new laptop of MX40, and it starts up at all when I turn on the power.

  Most of the time it won't do anything, not even open the test page, and the screen remains black.

  However, sometimes it will start by a long beep, then two short. You can here to windows that open towards the top, but the screen remains black.

  Anyone any idea how I can fix this.

  Thank you

  Dave

  Hi Dave,.

  This is a hardware failure (as indicated by beeps when you turn on) and indicates that a component has failed to POST.

  As the device is new I would stay there a repairer authorized for repair under warranty or outlet where it was purchased.

  Kind regards

• Satellite Pro A10 won't boot to the top

  I really hope someone can help, my laptop suddenly stops. Since he stopped, I can't charge the laptop in any mode including safe mode. It happens on the screen as much as windows xp with the bar running along the bottom, but that's.

  in safe mode simply load the drivers and then simply do nothing

  any help would be appreciated as long as it's not yet my laptop

  Hello

  It is possible that the HARD disk you are using has bad sectors. You can check this with different tools. I can recommend HDD regenerator. You can also try PowerMax 4.23.

  Google around and you'll find useful info a lot on this topic.

• Satellite Pro L10 won't boot to the top

  I am a L10 for a friend, at the moment when the cd and turn it on, the snoring of fan upward, the disk hard led flashes several times climb the towers, but nothing beyond what is happening. The display shows life, no beeps comes off it is just here doing nothing with the power light on and whirring of the fan.

  So far I tried to connect a monitor to the vga no signal of the port. Put a linux boot cd in the drive, it runs and sounds like its access but I don't think that his startup, the screen is certainly not, and the hard drive is silent. Finally I tried to take the battery out and running of the network. It doesn't change anything.

  So for the moment I can not any diagnosis and I have no idea what could be wrong with him, anyone have any ideas?

  Hello

  As you have described it of very difficult to say what's wrong.
  It seems like it might really be something wrong with the hardware because you can not see the home screen Toshiba at the beginning of the initialization.

  I put t don't know if this helps but try to remove the battery to form several times unplug and wait 30 min power (can t tell the time exactly) try to reinsert the battery and connect to the mains. Try to start again.

  If it doesn't help I guess you will need additional assistance of a technician.

• After the memory was updated by Satellite Pro M won't boot to the top

  I bought 2x512mb ram 1024 MB but if I put a stick in slot 2, in that my laptop will not start Windows (the bios boot and restart)
  memtest gives errors, I tried other sticks.
  they work, but if I put them in the 2 slot they give an error
  (is my slot is broken if so, how is it possible I've ever used and I know how to place the memory)
  the first time, I placed the memory I started with memory, it worked fine (I ran a memtest for about 30 minutes (everything was ok), I went and started my laptop again later.)

  I ran the memtest and there were errors

  In my opinion, you are trying to use incompatible RAM modules.
  Please use the RAM modules recommended by Toshiba

• Office jet pro 8600 is not copy at the top of the document

  don't copy everything at the top of the document

  How you try to perform the copy? Of the bucket or the ADF?

  Have you tried to do a hard reset?
  * Unplug the unit while the printer is on
  Disconnect the other end of the power cord from the wall jack directly
  * Wait 30 seconds
  * Plug the unit back to the printer

  I would like to know how this happens.

• Beginning of the cs6 of Premiere Pro after won´t

  Big problem with premiere pro.

  working on a project, all of a sudden shutdown of the computer. After restarting the system, first pro rooms won start. Tried original project, Auto Save Project and leave without a project.
  has renewed the installation. even the didn t of update succeeded.

  problem: when starting ' first pro cs6 splash screen appears, but closed during loading.

  any ideas?

  system: win 7, first pro cs 6 (master collection)

  Hello

  Thanks for the reply, now distributed to C:\Windows\System32 and undo the changes you have made. This .ddl file is for the Intel Open Gl drivers, then you could put the graphics card in VGA mode. Please follow the steps below and check if it works.

  1. launch Premiere Pro and create a new project, go to the menu file > project settings > Renderer and changing the engine to render in software only mode, remove the previews if you get a prompt.

  2. If step 1 fails, go to Menu start, and search for the Device Manager, go to display maps and do a right-click on the graphics card to select the option to update driver software, on the next screen, choose "Browse my computer for driver software", then choose "Let Me pick from a list...". "and in the list, select"Standard VGA graphics cards. You may need to change the resolution of your screen and once done restart the machine again.

  Launch of Premiere Pro to check.

  Kind regards

  Vinay

• OfficeJet 4500 g510n-z no error but the! sign is on.

  What is wring? You can direct me to errror messages Journal?

  It doesn't seem to be a problem with the printer itself as everything on it seems to work.  The fax wireless to PC you mention is purely software of the PC.

  About the light of attention, trying a hard reset by disconnecting the cable from the printer, while he is the one minute and then reconnect the current.  If it does not start automatically, press the power button to turn it on.  This resets the hardware and the software of the printer.  In most cases, this will reset the light of attention.

  Regarding try Fax, send a fax to the printer itself to check that the feature is always present.  If this succeeds, then we know that it is strictly a matter of software on your PC, preventing the sending of faxes from the PC does not work.

  Since it is here and now it's not, try to uninstall completely printing software.  Once it is uninstalled, run HP Officejet software and driver removal utility to ensure that the software and drivers are removed to a clean install.

  Reinstall the software in the same way as you did previously, even if the USB cable is not necessary since the printer is already on the wireless network.  You should be able to choose an installation over the network and it should scan the network and install the printer already on the network.

  A clean install to reinstall any software that was missing before.