OfficeJet 6500 a won't copy

Similar Questions

• HP Officejet 6500 a Plus the copier function

  My Copier works on HP Officejet 6500 ceased to operate. any ideas what is wrong? Thank you

  You get errors when you try to copy?  The printer attempts to make the copy and produce output empty?

  Have you tried to do a hard reset of the printer?

  Unplug the unit when turned on

  Disconnect the other end of the power cord from the wall jack directly

  * Wait 30 seconds

  * Plug the unit back to

  If the printer is say copy, but doing nothing while the printer is in a blocked State.  There is a document with additional troubleshooting steps when a printer is out of order.  The document can be accessed here.

  If these steps do not get the printer to a State to make copies of back, then you can try also to restore the printer to a factory State.  This is known as reset and there are specific instructions on how to do it for this model of printer.  I will send this information to you via private messages.  Please check your Inbox.  Before you run the reset instructions, read the Bob_Headrick wire on the printer resets that can be found here.

• Does everything except officejet 6500 still won't print black not - help!

  Hello

  HP Officejet 6500 E709a, purchased in June 2011, stopped printing in black ink one day last week.  Quickly, I ordered new ink and replace the cartridge.  When he wouldn't even print I started troubleshooting and followed all the steps.  After cleaning the print head, a few letters of a printed page, but no more than that.  This gave me hope so I ordered a new print head, which was installed today.  No improvement, so I replaced the color ink cartridges and reinstalled the black cartridge, which all appear to be properly ventilated.  Still no improvement. only a few shadows black letters.  It is by generating messages "alignment" or "ink system failure".  So now, I replaced all the ink cartridges and the print head.  It prints color but not black.

  Really, I love this printer and have had no problems in the past.  It's only a little over a year and I do not use it too.  I didn't do a new printer and now that I have invested $100 in ink and Geraldine Chief I would like it to work.  Help would be greatly appreciated!

  Thank you

  Marene

  Hi John, I was afraid of that... but thank you for your time and your advice. Marene

• OfficeJet Pro 8620: Officejet Pro 8620 won't copy. Tried the hard reset suggested in the forum.

  Won't copy even if she looks like her do something. Error message reported that incorrect paper size has been used. All other functions seem fine. Just bought.

  Odd. If it was the lamp of the scanner, it would happen, but you wouldn't be able to scan. If it was the print head removes you from the copy of the blank pages and not be able to print. It's really a weird question. I sent you something to try out via private message.

  If you are unfamiliar with the operation of the function of private messages of the Forum, this post has instructions.

  If the steps I sent do not resolve the problem, it will be best to reach out to the hotline. They may have additional options.

  www.HP.com/contacthp/

• HP Officejet Pro 8600 won't copy

  My new HP Officejet Pro 8600 will not copy.  When I hit print I get an error "scanner failure".

  I called the HP support by phone as suggested, and they had me unplug the printer, then hold the power button in during 15 seconds, everything disconnected in order to "drain the power."  Once I have it plugged it back in and he began to copy correctly turned on!  Hope this helps someone else with the same question.

• OfficeJet 6500 E709a won't print in black

  All,

  Printer operations were normal for the last year, until today.  Printer has stopped printing in black; test document printed in red, yellow and blue, but black only is not the book.

  Had a spare cartridge, tried.  No change.

  Tried the function to "clean the print head" in the Toolbox, and the message is "basic features drivers seem to be missing or nor configured '."

  Next message says "off print driver, click 'next' to install.  I clicked on "next" and get a repeat of the first message "... basic features. ».

  Not tried allows re - install printer but 2 way comm, and the installation wizard would allow me to continue.

  It is on a 64-bit Windows 7 system, more than one year old [just out of warranty...!] and has been flawless so far.

  Any thoughts?

  Thank you very much!

  See if this utility will help question:

  http://support.HP.com/us-en/document/c02762273

• Impossible Telec... OfficeJet 6500 has

  I have problems with the passage of my printer fax. I have a HP Officejet 6500 has everything in Copier, scan, fax and printer. I created everything correctly according to the instructions. I ran a test 'fax', and he said that my phone line was not active. I use as my ISP Comcast. I called them to test my phone line, in fact, they said that everything is working properly and that the line is active. I use the telephone cord two wires supplied with the printer. Called HP support, no help. They said that the phone cord is defective and I have to buy a new one. Well, I've been all over creation trying to find one and nobody does not sell, only the four sons. Now, I'm really frustrated! I would like to start using my Fax. Help, please!

  Hi @kimberfo ,

  Thank you for using the HP Forum. If your problem has been resolved, please select the button accept the solution.

  Kind regards
  George

• HP Officejet 6500 a Plus won't copy. It allows to print and scan but copies are empty. Windows XP

  I have a HP Officejet 6500 has more.  It allows to print and scan but the copies are to come in white.

  Hey, here's a link for y our question, it says empty and white scans copies, but it breaks down in their own separate headings, here is the link: http://support.hp.com/us-en/document/c03111687

  If that does not help the problem, a sequel to the above listed link I would do a hard rest is: while the printer is on, pull on the power cord to the printer and the wall. After 30 seconds reconnect power to the wall and printer. This will trigger a 'dirty power upwards' and restoring the printer to a State well known (if possible). No user settings are lost with a "hard reset." I'm pulling directly the instructions for this process of a hardware instruction guide. I'm sticking to it would have shown here Word for Word. I hope this helps

• HP 6500 a Plus: HP 6500 has more won't copy

  This old all-in-one device has served reliably for many years until today.  It prints and scans but won't copy glass.  I unplugged the wall for 30 seconds and then tried a second time with the same results.  Help!

  Hi @nsbguy,

  Welcome to the Forums of HP Support!

  I see that you have problems of the flat bed scanner glass copy on your printer HP Officejet 6500 has more. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand that this printer has been very reliable for you, which is nice to hear. I see that you are able to print and scan, but they are not able to copy from the glass. I guess that when you scan using the ADF?  If the printer is capable of scanning, it should be able to copy.

  To try to determine the cause, I will need more information.

  • Are you able to scan using the glass flat?
  • What happens when you try to copy?
  • What is the error message that you receive?
  • Are you getting what output it, or is it empty?
  • What you're trying to copy?
  • Make sure that the printer is connected directly to a wall outlet. (do not use a hub or a surge protector) This ensures that the printer is full on and can help this situation.

  I would also try to update the firmware of the printer. Click here to download it.

  In the meantime, to help determine the cause, try the steps outlined in this document, HP Officejet 6500 has e-all-in-one printer series (E710) - copy and Scan outputs are completely black.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• . HP Officejet 6500 E710n-z won't print BLACK

  HP Officejet 6500 E710n-z won't print BLACK usining Excel 2007.  I don't think it's a clean printer, but was jump there ' All could have at least a direction for a fix or solution

  Win7 full cartahers printing.

  Thanks for the reply with more information.

  what you did may limit the possible cause. at least we know that this problem is caused by excel, below is a workaround solution that you can try:

  Looking at the 'Print Preview', confirms is the black appear or not.

  More top issue will be useful for further refinement.

  Copy / paste from the old file by excellent:

  1. create a new excel file

  2 paste special

  3 'text' only

  4 repeat the format will help.

• OfficeJet 6500 has more - copy

  How can I copy from an original two-sided and a double-sided copy?

  Hello

  The Officejet 6500 has more provide the duplexing only.

  The duplexer to this model provides no ADF Suplexing options.

  You can find the specifications below:

  http://www.shopping.HP.com/webapp/shopping/store_access.do?template_type=product_detail&product_code=CN557A%23B1H&JumpID=oc_r1002_usenc-001&lang=en&cc=us

  SS, maybe you'll see, impressions recto only are provided.

  Kind regards.

  Shlomi

• How to set default COPY for HP Officejet 6500 has more quality DRAFT?

  How can I set default COPY quality to the PROJECT for HP Officejet 6500 has more?

  Hello

  Press on copy on the front panel of the printer, then press the settings button.

  Quality faucet and quick selection / project.

  Press on set as the new default settings, and then click Yes to confirm the changes.

  Later draft quality will be used for the copy unless any other quality is selected.

  Kind regards

  Shlomi

• My Officejet 6500 E709a printer won't scan, it says "no opt. NUM.

  My Officejet 6500 E709a printer won't scan, it says "no opt. NUM.   I am trying to reinstall it but it says that the operating system is not correct. What to do?

  Hello

  Windows forums - Hardware & drivers-French / English

  http://answers.Microsoft.com/fr-FR/Windows/Forum/Hardware?tab=all&TM=1360356493819

  Don

• Impossible to scan, fax, or copy of HP Officejet 6500 All-- E709a One in

  I can print from my HP Officejet 6500 All - in - One-E709a, but I can't scan, copy or fax.  All drivers and updates are underway; No recent updates have been made before the problems that occur. I use Windows 7 64-bit.  When the printer is turned on, it still shows Original charge, but no documents are in the charger or on the glass (I already cleaned the glass and have ensured that the lid is tightly).  I have problems to scan, copy and fax. The automatic document feeder works.  I tried to reset the printer several times.

  When I try to scan a document into the document feeder (it feeds through) or from the glass, I get varying answers - rarely, he asked well how I save/handle the doc (e.g., save them in pdf format), but the document does not actually scan and I'm headed to reload the document OR it displays no. Scanning Options. The document does not appear in my analysis.

  When I try to copy, it shows the document as copy, but there is a long delay before the progress bar occurs.  When I copy using the document feeder, I actually get a copy (rarely and always disappeared - looking) or copy prints white - two results are always followed by an error message to reload the document.  When you copy from the glass, the copy print in white with an error message to reload the document

  The same problems occur when you try to Fax.   If trying to scan, copy or fax, the printer does a lot of gears whirring noises.

  Again, I can print a document from my PC without any problem, the problem is limited to scanning, faxing and copying.

  I tried the doctor of printing & scanning HP.  It always stops at the HP Twain scanning stage, saying that the scanning process was cancelled by the user (not true).  When I click on continue, it proceeds to the stage of Test analysis, but nothing happens when I click the button of Scan Test.  It only will allow me to ignore at this point.   All the other steps show green checks.

  My first question is really going to reach the merits of the case, I heard you say that the printer produces noise, but if you lift the bar A) trip through the screen and the light cover B) up?

  In addition, perform both of these resets and I would like to know how they are!

  All-in-one HP printer reset - HP Officejet 6500 - YouTube'

  Have a great day!

• I can't get past info printed/copied from my hp officejet 6500, the original info has been removed.

  I printed a document and one copy of another is about 2 weeks. I deleted the info document from my computer yesterday and deleted my Recycle Bin. How can I recover the info I printed and copied documents from my drive hp officejet 6500?

  There is no memory in the Officejet 6500 containing information printed in the past.

  There may be several ways to recover the data:

  • Use an undelete program to recover deleted data.
  • If you have a hard copy use the 6500 scan into editable text.