OfficeJet Pro 8620: officejet pro will not automatically print incoming faxes & answer

I have a brand new Pro of Officejet 8620.   When I receive incoming faxes, I must be at the printer to press the ACCEPT button on the LCD screen.  I put the printer/fax AUTO ANSWER.    It did not work.  Any suggestions on how to have the unit automaticlly answer & print incoming faxes without having to be in the machine when machiines phone line rings.   I put the machine to meet Telec.  It is not set to meet incoming voice communication.

Thank you for your informative reply!  PROBLEM SOLVED.  I was able to access the HP phone support people yesterday afternoon.  They very kindly put me through many of the steps you mentioned, that didn't work.  Finally the second support officer who got me the steps I have press the RESET button in THE SETTINGS on the LCD screen by DEFAULT and immediately after this step, solved the problem.

My suspicion is that the machine, although that brand new, was in fact a refurbished machine sent to me by HP to replace the original purchase, which had a LCD screen showing only Chinese language that could not be changed.

The replacement machine probably had been implemented at the different use of mine.

Thanks to the lady who finally suggested hit the RESET button to THE DEFAULT SETTINGS as well as other people who responded!

Everything is fine!      Aaron

Tags: HP Printers

Similar Questions

  • New HP Officejet 6600 will not scan, copy or fax

    I have a 6600 Officejet from HP that will not scan, copy or fax.  Oper. The system is Vista 32 bit.  Printer purchased April 30, 2012.  Error message says: Scanner fialure - unable to scan, copy or fax.

    Hello Plypal

    You can try the HP scan diagnostic utility first, but in general the failure of the Scanner is a hardware problem that must be repaired. You can find the number of the media on the link below as well as the link to the Diagnostic utilities.

    HP Diagnostic utilities

    HP support by phone

    EDIT: I couldn't find it before, but you can also check the Scanner failure article to reset your printer and check the connection of the power supply.

    Failure to scan

  • Want 7640: my fax does not automatically accept incoming faxes

    I've just set up my new printer. Although my fax is configured to accept incoming faxes, he can't get them automatically. If physically, I press the button "I agree", the fax will come through. I checked my settings to make sure that I put it correctly to respond automatically, but it will not. What I am doing wrong?

    Thanks in advance, Tracey

    Hi Tracey,

    First of all make sure that the phone cable is connected to the port 1 on the back of the printer and not badly connected to the port 2EXT line.

    Then click Fax, and then click the icon or settings button.

    Select Preferences, then select auto answer and make sure that it is set to.

    By the same preferences menu Select a distinctive ring and make sure it is defined as all the rings.

    Now follow and verify if the fax automatically accept incoming faxes.

    Shlomi

  • OfficeJet 6800 will not be printed on cardstock

    I just bought an Officejet 6800 Premium, and it will not print on cardstock. I get a message "on paper." I followed all the troubleshooting steps, nothing helps. At the end of troubleshooting, it is said that, if the printer will print on paper plan but not on a specialty paper, the problem is the book, not the printer. There must be a solution to this problem. A printer this sophisticated (any printer, really) should be able to print on cardstock. I called technical support and the Republic did not know what cardstock, and when I explained, he told me that printing on cardstock is not in the product, if the printer should not be expected to do. There must be a solution. Ideas?

    PROBLEM SOLVED! Instead use the 'card' setting in the properties of the printer, use one for heavy weight paper.

  • C7280 WILL NOT AUTOMATICALLY PRINT ON REGULAR PAPER

    I have a PhotoSmart C7280.  Whenever I want to print a document I have to go into preferences and use the General print option.  Is there a way I can it set up to always print on plain paper first?  I make a document more than photo printing.  THANX

    Open Control Panel
    Open fax machines and printers
    Right-click on the printer icon and choose Printing Preferences.
    Make the necessary changes here and click OK.

    This should do the trick.

  • HP Officejet Pro 8500 will not send or receive faxes

    HP Officejet Pro 8500 will not send or receive faxes. 'Run Test Fax' indicates that everything passes.

    Then see HP support pages for your model, its their equipment & the fax is independent of the victory

  • My 2009 macbook pro will not load.  The technician said that the motherboard must be replaced.  Is there a less expensive repair?

    My 2009 macbook pro will not load.  The technician said that the motherboard must be replaced.  Is there a less expensive repair?

    Apple has set the rates, price around $300 repair program.  I don't think you can get a price of paste elsewhere.  However, there are third-party sites that provide repairs, parts and helpful videos.  Google is your friend.

  • the key of product used to install xp pro will not validate what I do now as ms I want just to sell me windows 7

    the key of product used to install xp pro will not validate what I do now as ms I want just to sell me windows 7

    Hi Jim,.

    I suggest you look at this article for education and troubleshooting Windows XP activation problems:
    This section of the article can be particularly useful:
    How to activate Windows XP by phone-
    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

    1. Click Start, point to programs, point to Accessories, point to System Toolsand then click Activate Windows.

      Or, click on the Activation of Windows icon in the notification area.

    2. Click on Yes, I want to telephone a customer the service representative to active windows now.
    3. Click read the Windows Product Activation privacy statement, click new, and then click Next.
    4. Follow the steps in the Activate Windows by phone dialog box, and then click Next.

      Note The number appears now and differs based on the location you select.

    5. When activation is completed and you receive the following message appears, click OK.
      You have activated your copy of Windows.
  • OfficeJet Pro 8500 A909n: Fax e-mail digital configuration, but always print incoming faxes

    How to set up this AIO to prevent to print incoming faxes, redirected to email (digital Fax Setup)?

    Thank you

    FredVe

    Hello FredVe

    The following can be found on page 91 of the user manual. (Officejet 8500 manual)

    To change the settings of the device control panel

    1.

    Press the (Setup) button, select Basic Fax Setup, then Fax to PC.

    2.

    Select the setting you want to change. You can change the following settings:

    View PC hostname: displays the name of the computer that is configured for

    administer a Fax to PC.

    Turn Off: disable the PC Fax.

    NOTE:

    Use the Solution Center to turn Fax to PC.

    Disable Fax print: choose this option to print faxes as they are received. If

    you clear print, color faxes will be always printed.

  • My HP officejet 6500 will not print in colour without black. I tried to run the diagnostic, turning / of

    My HP officejet 6500 will not print in colour without black.  I tried to run diagnostics, turning on/off, changing the cartridge, mop up the cart - ink, withdrawal and the cartridges, printing a test page.  All to nothing does not.

    I continued to deepen the forum and found what was a soluntion for me.  I went to the configuration selected, then went to tools, it chose and then select printhead cleaning.  The first time that he clean the printhead, I only got six rectangles colored at the bottom of the test page printed.  My screen then asked if I wanted to get another clean process and I said YES.  Low and behold, the test print page not only the FCMA out with 6 colored rectangles but also tons of alphabets in black.  Hooray! His works again.  Hope this works for you.

  • Windows 7 Pro will not restart if printer on.

    Hello

    When you click Restart, Windows 7 Pro will not reboot with a printer hp (L7680 or C309a) turned on.  The screen remains right on "Starting Windows".  Windows continues to load after that whatever printer is turned on.

    This problem just started.  Never happened before.  I could always click on restart without problem before.

    Any help?

    Hey joe_do,

    I see that you have a problem with the sequence of starting your Windows 7 Pro computer when one of your 2 HP printers are turned on.  How are these 2 printers connected to this PC?

    Looks like that devices can be connected to USB and somehow the computer boot sequence put the emphasis for USB on the internal HARD disk.

    Jason

  • My Officejet 7410 will not longer accept WPA2 network access

    My Officejet 7410 will not longer accept WPA2 network access. He's always worked with WPA2, but after using the temporary printer with USB attached the printer wouldn't connect more after unplugging the USB. The only way to connect wirelessly is using WPA. What is the cause of this problem who can and how can it be resolved?

    Well, since you can't access your router to make changes, the only thing I can say now is take the device to a friends house and attempt to connect to access to the router for the tests.

  • My officejet 6500 710 a will not be printed "printer e-mail address." Still stuck in the phase of 'connection '.

    My officejet 6500 710 a will not be printed "printer e-mail address." Still stuck in the phase of 'connection '.

    HP Pavilion D7, Windows 7, all parameters are good, network connected, all permit

    Hi ashkin1975,

    Please disconnect the power from the back of the printer for 30 seconds.  Plug in and turn on.

    From the front of the printer: configuration > network > network by default.  Now, in the same network menu, run the Wireless Setup Wizard.

  • watermark pro will not download

    My watermark pro will not download.  I have photoshop cs6

    Hello, I am the developer of watermark CC.

    The Panel works only for the CC, 2014, 2015. You can see the compatibility in the upper right corner on the plugin page...

  • My MacBook Pro will not open documents via Adobe Reader. Says I need Aspen Aspen drive in Browzer and accept the terms and insularity first. A crossed this time 3 and got through 'Finish', closed the browser and then retried. No luck. What is going on?? H

    My MacBook Pro will not open documents via Adobe Reader. Says I need Aspen Aspen drive in Browzer and accept the terms and insularity first. A crossed this time 3 and got through 'Finish', closed the browser and then retried. No luck. What is going on?? Have no problem with the same documents on iPhone and iPad

    After finishing the installation you launch Adobe Reader in your folder/applications and accept EULA (End User License Agreement)?

    What is your version of Adobe Reader?

    What browser are using you and version of the browser?

    Thank you.

Maybe you are looking for

  • Cannot sync library

    My iMac, I downloaded about 22 000 pictures to iCloud. It took if long after 2 weeks, I decided to cancel and only download a few hundred pictures. The images have been uploaded correctly and I can see them from my iPhone, but I have two problems: (1

  • my firefox opens without the firefox button in the upper left corner

    I have the 9.0.1 installed on Windows XP Home edition, but it opens without the Firefox button that appears in the rectangular box at the top left of the screen. It shows no File, Edit, View, history, Favorites, tools, and help.Should I have the Fire

  • Satellite C50D with Win 8.1 - serigraphy

    I have a C50d that is currently running windows 8.1. Im trying to screen print and following the keys suggest, that is the windows key and the PRTSC, and nothing happens. Any suggestion?

  • I can't my iCloud account.

    Help me to change my account to iCloud, please? Cannot connect at all. It has me locked up.

  • Windows 7 shows 125%

    Hello Windows 7 has a feature - right click on desktop-> customize-> display. If you set it to 125% or 150% it seems to spoil the carefully put forward Panel on other PCs (which seems to be the case on laptops).  Does anyone know how to replace it? T