OfficeJet 6800 will not be printed on cardstock

I just bought an Officejet 6800 Premium, and it will not print on cardstock. I get a message "on paper." I followed all the troubleshooting steps, nothing helps. At the end of troubleshooting, it is said that, if the printer will print on paper plan but not on a specialty paper, the problem is the book, not the printer. There must be a solution to this problem. A printer this sophisticated (any printer, really) should be able to print on cardstock. I called technical support and the Republic did not know what cardstock, and when I explained, he told me that printing on cardstock is not in the product, if the printer should not be expected to do. There must be a solution. Ideas?

PROBLEM SOLVED! Instead use the 'card' setting in the properties of the printer, use one for heavy weight paper.

Tags: HP Printers

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