Official BlackBerry Smartphones produced original RIM

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• BlackBerry Smartphones need original IPD file for restore

  Hello

  I have a Blackberry Curve 8520 and I want to restore the data from the phone to the original settings when I bought it, unfortunately I didn't backup the data in any file so my question is if there are any file available original ipd I could use to restore the original settings.

  Ty

  Swin wrote:

  Well then how to restore the original phone settings?

  Ah, that's a different issue.

  Read this article from RIM's Knowledge Base to reset your device to factory settings.
  KB18998 How to reset a factory default BlackBerry smartphone

• Odd email blackBerry Smartphones: what the rim?

  I received email on my torch very well, but sending is weird in the last 24 hours. Some messages go very well, some other you end up with a red X instead of a checkbox in the message list and the status message says "all attempts to return it to failed." Any suggestions?

  In addition, I got a lot of strange messages that appear to come from [email protected]. The topic is: RIM_bca28a80-e9c0 - 11 d 1-87fe-00600811c6a2

  The body of the email says, "this message is used to carry data between your BlackBerry handheld and a home server. Please do not delete, move, or reply to this message - it will be processed by the server. "Then, there is a long series of numbers and letters. Each email and I received about 9 or 10 of them this week, has an attachment identified as FTES. DAT, but I have not opened any of the accessories.

  Anyone has any ideas on my outgoing e-mail problem and these emails weird I think. ? Are they really the rim?

  To address your problem of outgoing messages, remove the battery while your phone is on, then replace it a few seconds later.  That will often fix these problems (and otherwise, you might find that your phone will work at least smoother).

  In regard to the messages that you receive, yes they are rim, and they are legitimate.  I can honestly tell you what is their goal, but it has nothing suspicious about them.

• BlackBerry smartphones restore original OS BB9780

  I would like to know if it is possible to restore my phone how I initially got it, with an older operating system, and how could I do that, and it is possible to upgrade the operating system before you reinstall all applications, without using the BB Desktop Manager, because I think that doing it this way will be beneficial for the issues I'm having now.

  Thank you... Kate

  What I would recommend you do is to wipe the device and reload the OS, which version you choose to install.

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  BBSAK, allows you to clean the appliance. Here is the link: http://bbsak.org/

  Now, for the operating system's simple installation instructions:
  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  After complete, you can now use the Desktop software > device > restore and restore your data to the BlackBerry.

  Good luck.

• Persistent BlackBerry Smartphones 2010 when unknown error uploading photos from the app Facebook of RIM

  Judging by the comments in AppWorld, it looks like last update of the Facebook #RIM for #Blackberry broken upload photo. After reading a few threads here, I tried pulling the battery, delete - reinstall the app, take smaller pictures, removing information geo-tagging and checking permissions. I always get an unknown error 2010.

  I can download to send an email and Twitter without any problem.

  I hope this gets fixed soon. It seems that there are a lot of people out there with this problem.

  Nothing here that could help you?

  Article ID: KB25378 Error codes on the set of the 2000 Facebook Facebook for BlackBerry smartphones

  Article ID: KB25889 Error "there was an error in this load a photo" when you try to upload a photo using Facebook for BlackBerry

• Free download of RIM BB blackBerry Smartphones destroyed my OS

  I downloaded the photo editing software of BBAW, that they were giving free cause of the outage earlier! I received an update for it and it completely destroyed my operating system on my Torch 9800! Everything that it starts and then restart now, tried everything but nothing works! I'm upset this BS happened because it was an update from RIM! What should I do?

  try to start in safe mode to disable

  How to start a BlackBerry smartphone in safe mode

• Pls Help blackBerry smartphones! 9900 pings and bbm normal message do not produce Z10 and Q10.

  I need some serious help here as soon as possible, I can't reach all my friends with Q10 and Z10 by bbm normal message on my 9900... It will always bring X nothing I try to send them a message bbm nomal and Pings. I will receive their own message, but my own come deliver it to them, I will also see their updates of the pm and the will to see mine too.  Pls help me.

  Hello tooblackish

  Welcome to the Forums of the BlackBerry Support

  Sorry for the trouble, but I noticed this same problem with few other users, who could not send pings to any BlackBerry 10 there BlackBerry 7 devices.

  To solve your problem, I suggest to re-install BlackBerry Messenger!  To do this on your homescreen go to Options > device > application > locate and remove BlackBerry Messenger from there. After deleting to do a battery pull reboot as this device powered on remove the battery wait a min. then reinsert back.

  KB10040  : How to display or remove installed application on a blackberry smartphone   

   

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your phone model. If device reboot prompt do then sign in with your ID BlackBerry even.

  Try it and tell us how it goes.

  _______________________________________________

  Please note:

  If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

  KB20554 How to back up and restore the BlackBerry Messenger contacts list 

• BlackBerry Smartphones BlackBerry9900

  Hello

  I recently picked up a Blackberry 9900 in a taxi with two sim cards, an insertion Vodacom and cell C on the cover, I stayed with him for a week, as he had an expppecting Ppassword the owner on the phone but nothing, he ended by saying "phone not allowed MM6" and I ended up removing the sim card because they have codes ficche also and I reset it I ended up him, but it is not the signal loading, please help me RIM team.

  I have two own phones a Samsung S5 and BB 9780, please help me to unlock the network.

  Kind regards

  Iqulusi

  OK, so you need to start with is the following:

  • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  The steps of the WIPE removes prevention device-lock password and return the unit to (almost) a State of "new factory". If the device is locked by password, then you just keep trying until exhaust you all attempts, how much the device will perform the WIPE to remove this password.

  Be aware, however, that it didn't is not held here which may have to be performed by the actual owner of the disk... for example, the former carrier may refuse your request to release the BB ANKLE of their BIS system so that you can have your door - create an account BIS for the device. You are not the owner of the disc with that carrier, but as you go through the required legal process, the police various or other reports that you hold some sway with the former carrier.

  In addition, it is possible that the previous owner reported to their carrier (and other authorities) as lost, and the unit may now be on the blacklist, which will prevent its features on any carrier anywhere, anything else is done. But, again, these official reports, you have maybe a few extend.

  You do not want to check if the device is carrier unlocked or not... If not, then it can only serve as it is originally made for door. Reference:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/unlocking-your-BlackBerry-gu...

  However, even if unlocked, so also reported as lost, then it still won't fully work on any medium. Except again once you use your police service and other reports as stabilizing with the carrier imposed on the lock.

  Also, be aware that no BB devices are universally functional on all carriers. First, each model is made with only a few radio technologies and frequencies that the unit can operate with... and can operate on carriers that operate on those. In addition, each carrier decides what specific device model numbers that they will support for these features BB... If the carrier does not have this device as supported for automatic broadcasting HRT and address book maintenance, then full BIS functions may not be possible, even if it is consistent with what the carriers of radio signals.

  You have a lot of work to do. Good luck and let us know!

• Backup BlackBerry Smartphones get BB protect compared to the clouds

  Hello world

  I tried the manual backup yesterday by the site Web de Blackberry Protect. I successfully backed up the first time and made a few changes on my BB Curve 9300. Freed from some space by deleting messages and other data. I also want to return to the top of that State or to this specific point, I did the backup through the site Web of Protect. To my surprise (and I'm not aware) the new backup crushed my previous where in I need important messages I deleted expects that the backup will just create another set of backup rather than crush the other.

  My question is. Are there opportunities that I can restore this backup?

  After a few searches on Google and read messages. I knew that the backup is saved in the cloud that has lost the chances of recovering data backup with recovery tools that I can use.  I thought that if I can retrieve/recover deleted files and even formatted disks, technical staff of BB Protect or RIM could do the same and help me with my problem.

  Hope my message reached the Cloud for RIM or BB Protect administrator.

  Thanks in advance.

  Anthony

  Hello and welcome to the community!

  First of all... this site is not a channel for any official communication with, support, or climbing to the RIM. This site is a community of users for volunteers who are trying their best to help each other, but we have no access to any system "back-end" to act on your request. If you really need official support from RIM, you must start with your support contract required string that starts with your mobile service provider, which can degenerate case RIM free of charge to the end user if such is always appropriate.

  There is something called incident support, but it costs to just ask the original question, since you are not through the contract, you signed at the time of purchase. If you want to study, you can check it out here:

  • http://us.BlackBerry.com/support/programs/technical/incident.html

  OK... with that of the road, see:

  • KB25063 How to use BlackBerry Protect to restore data on a BlackBerry smartphone

  According to who, it should actually be different dates you can use BB Protect backups. If they are not, however, appear for one reason or another, they are not available to you through any means automatic... and you would need official support (above) of a human being to the RIM to see if it can be recovered.

  All this said, I hope that you are not solely on BB Protect for your backup needs. BB Protect only back up (I think) 8 databases, which is a small subset of all the content of all of your valuable data. FYI, here's the process that I always recommend:

  Daily - configure BB Protect to save what he can, preferring to WiFi if the network of consumer data carrier is a matter of concern.

  Weekly:

  If you're not up to BBM7, then manually save your BBM contacts to the memory of your device or Media Card

  • KB20554 How to back up and restore the BlackBerry Messenger contacts list

  Via the mass storage Mode, copy all the contents of the memory of your device and Media Card on your computer

  • KB11879 What is the mass storage mode

  Via the desktop software, perform a full backup of your BB

  • KB12487 How to back up data from smartphone BlackBerry using BlackBerry Desktop Software for Windows
  • KB03974 List of database for the blackBerry smartphone

  There is an old saying:

  • There are two types of computers of users of devices - those who have lost data and those who will be

  As insurance, the backups are reactive or an optional activity. And this process, in my humble OPINION, provides the best protection of all the valuable data that is kept on their BB. When you compare BB Protect backup actually compared this process to protect, I think you will find that the difference is very large. In addition, this process would give you 100% control to keep the previous backups.

  Good luck!

• BlackBerry smartphones which is my blackberry carrier name?

  Hello!

  I have a BlackBerry "BOLD" 9000.I need to update its software from 4.6 to 5.0 and update the official BlackBerry site requires a specific carrier like at & t and Bell mobilicity.

  There is no such logo on my smartphone on any carrier of blackberry
  My device is manufactured in Canada,

  If my device is purchased directly from BlackBerry, then how can you download BlackBerry OS?

  (This device is a gift so I don't know where exactly his purchased)

  He called the ID of the seller who is a 3 digit number and use you it against the published lists of the carrier ID found on the web.

  Here is a link that shows how to get the ID and a list of carriers.

  http://blackberryimeiunlockcode.NET/blackberry_vendor_ids.html

  I think that phones that return an ID ' 1' where directly from RIM.

• BROWSER blackBerry smartphones don't DO NOT WORK

  This is getting quite frustrating. I get that cannot connect to the server, please try again error and it takes forever to get even the google home page to load. What should I do?

  OK thanks... you came very close to what I need... except just saying 'mistake' in regard to music downloads... but, any...

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you need to get in touch with your service provider and insist that they honor the formal support that they are contractually required to provide you with. Do not let you fob before having 100% solved the situation. If they tell you to contact RIM, don't let them not on the hook, then either... insist that they tell you exactly how you should contact RIM. If they say anything OTHER that they will increase you rim (for example, if they tell you to independently seek the support of the RIM), and then accept it. Only through an escalation of your service provider can you receive all official support from RIM.

  Looks like they have made significant changes to their network... and they must ensure that their paying customers will continue to receive the services that they pay.

  Good luck!

• Automatic synchronization with handsfree blackBerry Smartphones

  Can I set up my device automatically accepting the request of my hands-free sync. For now, I have to manually accept each time I get in my car?

  Hello

  No, no, what you are experiencing is certainly not normal... BBs can, when properly configured, automatically connect to compatible car kits. See this reference:

  • KB18576 The BlackBerry smartphone always invites you to connect to a Bluetooth connection instead of the automatic connection

  The problem is that, if there is a similar setting inside your car kit who also needs adjustment, then there is no way for RIM to provide statement... you will need to return to the installer you originally used.

  FYI... your desire to 'just phone a Helpdesk of RIM' is admirable, but moved. When you bought your BB and subscribed to services, you have learned how the BB support model works. RIM has no service support for you in the ring upward. Rather, the model of care is distributed with carriers and authorized dealers taking primary formal support to their end users, with the possibility for them to escalate if RIM that they cannot resolve.

  Good luck!

• BlackBerry Smartphones not able to get my phone to work unless in safe mode

  There are two problems I see. Yesterday, I've updated througn Office of BB online. I have now deleted the BB 7.1.0 CoreApplications four times. When I start my phone one of the two things happening. I can enter my password, but when I hit the key enter the phone crashes and will only go to safe mode. The second thing that happens is it accepts my password, but immediately the following message - Eception Exception: Java.Lang.Error there is an option to click OK but when I get my BB freezes. I have installed and uninstalled all languages twice, I restarted a dozen times or more, I reinstalled a version more ancient dating back months and not seen no change to these questions. I can work the phone in safe mode, but this isn't a solution. I find this very frustrating. I would also like to be able to talk to a human being on this subject but can't find a number on your website. A WTF happening? I'm about to launch this phone in the tray and get an IPhone!

  Hello and welcome to the community!

  I think that you may need to perform a clean reload OS... from your post, I can't quite tell if you did that.

  Please visit this official download portal as you go along. If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. After installing the operating system on your PC package, please remember to remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  dhutchr wrote:

  I would also like to be able to talk to a human being on this subject but can't find a number on your website. A WTF happening?

  Please refer to this information, which is at the top of each page on this site:

  

  Contractually, BlackBerry cannot provide any support from first line for nothing. All support first line begins with mobile service providers, to the place of origin of purchase or an authorized service center (it varies according to the region and the specific question). When you bought your device and the services, you should have been informed about your methods of formal support... If you weren't, you need to check your place of origin of purchase or your service provider mobile as to what those who are for you.

  Good luck and let us know!

• BlackBerry Smartphones use Storm 2 as PDA WiFi-Connected (without telephone service)?

  RESOLVED:
  See the second post in this thread for the solution (thanks to wiggler forum member)

  ORIGINAL MESSAGE:

  [I know I am a "retarded" for even bringing this place, but we'll just go beyond the part and talk about what I really want to know here ]

  My wife and I went to an Android (Bionic) for me and an iPhone (4 s) for her. However, his old phone (Storm 2) has recently been replaced because his former 1 storm went wrong on her... and now, since my father thought finally get something to replace his old (not to mention, broken and unusable) Palm device, we thought we might as well give him the Storm 2 and see if it'll work out for what he wants.

  Here's the deal about my father and his PDA... already has a cell phone, so he won't move up to a smart phone, because he does not want to pay the extra money every month just to get a PDA phone when he probably never really use the data service much and all that.

  He wants a phone just to be a phone, and he also wants a PDA... just for the PDA part.

  So, I thought, very well... If he is not willing to move completely in the modern era, then we can at least give him something he can synchronize with Outlook (it works... I already tried) to have its calendar and contacts with him all the time (which it is not able to do with his simple mobile).

  So what I know is that it's possible, at least in a very limited sense... I have the Storm 2 sync with Outlook.
  However, here's my problem... for a reason, even if the wifi card appears to connect to the wifi here in their home access point, it is not actually get an IP address and can't get out on the internet with the browser integrated into all.

  My question is this...
  Is it because it is not possible (i.e. RIM has configured to disable the card wifi within the unit while there is no mobile phone service connected), or who should run, and I should watch more in the sense of something wrong at the level of the home network?

  The reason why I think that it could be something awkward like that within the device itself, it is my new Android and iPhone of the wife are able to connect to the network wireless home here very well.

  Sorry for such a long thing, goofy needs help, but I thought it is a good starting point. If anyone has ideas and is willing to help, please chime.

  p.s. I am a computer scientist. So I have that aspect covered... at least you do not work with a complete * beep * if you jump here.

  I thought about it. I did a search on google for the specific message I saw in 'wi - fi tools' (which was "no longer valid"ip address ") and found this thread...
  http://supportforums.BlackBerry.com/T5/other-BlackBerry-smartphones/IP-address-no-longer-valid/TD-p/...

  The second post there (from wiggler), gave me the fix I need.
  Thank you!  :-)

• How to run Windows 7 on a virtual desktop in a Blackberry Smartphone?

  Original title: RIM BlackBerry Torch 9800 smartphone

  Hi, I would like to know if you can run a virtual desktop of Windows 7 on a Blackberry Torch 9810 smartphone? If so what are the requirements and how can it be done?

  Kind regards
  Duke of Oro Bay

  Hello

  Thanks for posting your question in the Microsoft Community. I understand that you want to know if you can run Windows 7 on a virtual desktop in a Blackberry Smartphone.

  The question you posted would be better suited in the Blackberry community support Forums.

  I suggest you to ask your question in the below link:

  BlackBerry support community:

  http://supportforums.BlackBerry.com/T5/General-support-forums/CT-p/GeneralSupportForums

  For more information:

  Contact BlackBerry technical support:

  https://www.BlackBerry.com/technicalsupport/index.do;JSESSIONID=ifl6+mnQ0O5N0RoqygB60w * .node1? FT = partner

  I hope that the information above helps you.