official service problem

Nice day.

I have bougth my z3c this winter. in July, I noticed that the front screen on my sony is 'off '.

There was a thin gap between the body and the screen. Unfortunately, I did not a picture of him. And, obiviously, my phone lost features waterproof to the water.

So, I took my phone to the official service. Two or three weeks later, they called me and said, that the phone is ready, it is completely repaired.

Servise, I checked a pressure sensor in the service menu and result failed completely. Numbers have not changed while I pressed the screen.

Resumed service center phone and a few days later, they called again and said, the phone is ready.

For evidence, they showed me two screensots (see below), BUT! control of working pressure sensor failed again! Numbers hold again, when I pressed the screen.

An operator on a Sony hotline tries to make sure that everything is OK, my phone is completely repaired, but I doubt. Mainly because of the FAILURE of the pressure sensor tests.

So please, dear Admins, tell me, I can trust my official service center? This software (on a screenshots) really exists, and I can stop paying my attention to Menu Service check results?

Sorry for my English.

As Jean-Claude says, this menu does not negate your warranty.

What, in my view, that they wanted to say, is that this menu is not intended for end users.

Tags: Sony Phones

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