oject pro 8500 a HP printhead empty? do not fill in again with the new cartridge runs so out of ink? pls help

HP officejet pro 8500 wireless, windows 7 sp1, 'y' cartridge must be replaced on-screen, no change in software.

running out of ink during printing... draws 1/4 page and then fades down to nothing at the bottom of the page. History: necessary at the end of the work (a little), but completely run out of black ink. a friend gave me her used 1/2 940 gen ch black until I got a new. I have a new hp 940xl but it's always the same, I ran everything in the Toolbox align, feed, etc., but it will always print a full page? It's like the print heads are empty and do not fill the cartridge? Please help me. She was purchased on 29/11/11 but received 12/15/11 for my birthday children so its just out of warranty thank you, Darren

It seems that the print head was filled with air. Once there, the air is very difficult to remove.

try to clean the print head using the printer services.

try to use your friends print head and see if it works

You may need to just replace the printhead

Tags: HP Printers

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