OKI ML 421 check printing problems - always print 11 "since the upgrade to Windows 7

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• Photosmart 7762: Photosmart 7762 small print page in A4 since the upgrade to Windows 10

  I have just updated to Windows 7 to 10.  When I go to print an A4 document now doing at a reduced size that I have an additional border of space to the left and down.  The page is set to A4 of the printer is set for A4 and I tried printing and printing actual size to fit, but it makes no difference.   I deleted and reinstalled the printer so that it would probably use the most recent driver, but even when it makes no difference.

  HELP PLEASE

  (PS. My old LaserJet 1200 always print the same document A4 correctly after the upgrade to Windows 10)

  Problem solved.

  First tried to download HP printer Installation Wizard, which is installed as a brother of generic but with HP Photosmart 7760 showing when you click above but it just printed pages of random characters.

  Then the printer found possedantes-advanced-new pilot and started to windows update and it evetually listed series printers so I clicked it and now it prints A4 OK again.

• I use the SAGE software but can't view or print all reports since the upgrade to Windows 7

  I use the SAGE software but can't view or print all reports since the upgrade my laptop to windows 7.

  Is there something in windows 7 that is in conflict with SAGE software and if so is there a download available that will fix it

  It is common for accounting packages to must be run as an administrator (essentially because the companies are too lazy to properly program).

  Try first - then approach wise for assistance.

• LaserJet P1102w: Printer 'offline' since the upgrade to El Capitan on MacBook Air - using the USB cable connection to print

  Updated the MACBook Air to OS X 10.11.4 El Capitan.  In this process, my printer disappeared.  Apple support had to intervene to get the printer view and print - that was yesterday & took 1.5 hrs.  Today, I tried printing and get the error "offline."  I went through the steps of unplugging the printer and Router 2 x, but always 'offline' message.  Help please!

  Hey @mel1121,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with your Mac OSX 10.11 for the Laserjet P1102w printer machine printing. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. On your Mac, click on your Apple icon, system preferences and printers and Scanners.
  2. Hold down the CTRL key and click the icon of your printer on the left.
  3. Click on reset printing system.
  4. Click on the button "+" in the lower left corner of the screen.
  5. Select your printer from the list.
  6. Click in the box next to and select your printer from the list.
  7. Click on Add.

  Please let me know the results after following the above. If you are able to print, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

   

• DeskJet 2546 b: Wireless print job stays in queue and poster printer offline after the upgrade to Windows 10

  I write a fix I found for a pretty annoying problem involving 10 Windows and HP wireless printers.

  My Deskjet 2546-b printer was printing OK wireless to the point 8.1 of Windows until that I upgraded my computer to Windows 10. Immediately after I upgraded to Windows 10, I could not scan, so I reinstalled the printer software and has worked for a day or two and then the printer would print not unless I restarted the printer or the computer - sometimes 2 or 3 times. This went on for a few weeks, sometimes it would be nice, sometimes, usually after the computer restarts, he would simply go offline. Once, he went offline 3 times when I was printing about 20 postage labels, recently he went 1 week without any problems.

  Long story short, after a lot of troubleshooting and to help a friend to HP, I found the problem to be associated with the WSD/service Port in Windows 10. My printer still maintains a stable connection with my Netgear router (wireless to the printer light stays on blue) and I was able to scan from the HP software and I could ping the printer... but printing would be just stuck in the print queue (the spooler service) and the printer showed offline in the queue, hardware and windows devices , or when printing from a program like Windows.

  I learned that if I went in devices and printers, until I sent a print job, if the printer showed offline, I could save time by restarting the printer simply and he would come every time (less painful) online.

  

  But it's just a solution and not a solution.

  Nothing worked... not even print and scan doctor. The final fix that worked was to define an IP address manually for the printer, and then I put the print driver to use a standard TCP/IP port.

  Here is the step by step. Your printer must already be connected to your network (solid blue on printer).

  Step 1: Make sure your printer uses a manual IP address

  (1) to obtain the IP address of your printer:

  • If your printer has a control panel with a menu, it's easy... Just look in the settings menu without wire/report and write your printer IPv4 address.
  • If your printer is not a menu of fancy and repower the computer and printer HP Print and Scan Doctor network menu display use (wireless), or you can connect to your router from a web browser (usually 192.168.1.1) and look at attached IPs (like me). Some printers can also print a report of the network when you hold down some buttons everything back up and running, but you will need to search the web site of the Internet or HP to find the process for your printer model - the report displays the IP Address of the printer.

  (2) once you have the IP address of the printer number, type this information in a web browser... like 192.168.1.x (where x is the last number of your printer)

  Web page of the printer should find - otherwise, use another browser (you can use a tablet or iPad if you want). HP has several different forms of printing of web pages (embedded web servers) depending on your printer model, but they all have a large number of parameters.

  (3) since the network tab or section, look for a manual IP address configuration.

  

  (4) suggest an IP address or type in a new.  I've personally used suggest and then replaced by the last number 241. You want to use a high number, something in the order of 240 to 250 to reduce the risk of problems caused by your router assign this number to something else on your network. Note the 4 digits for the new IP address manual, you will use them later.

  5) click apply and close the web page of the printer.

  Step 2: Make the print driver using the manual IP address of the printer

  Open the devices and printers in Windows, right click on your printing device and select printer properties. Follow the prompts to get the WSD port and on a new local port...

  

  1) click on the ports tab.

  (2) add the Port.

  (3) click on after the first screen, and then click new port type.

  (4) enter the IP address of the printer.

  (5) next.

  (6) select the new port.

  7) click OK.

  You have now two pilots displayed in the printers and devices window, you can now print... but you might not be able to scan and the HP printing software may not work as he might want to lets you add a new printer when you open it... If Yes, proceed to step 3.

  Step 3: Remove print devices and install a new one.

  Need to do this to get the software back HP synchronized so you can scan.

  (1) right click 2 print devices listed in the window of your printer and remove them by clicking on remove device.

  (2) open the HP printer Assistant software (from the icon on the desktop or you can search Windows by using the name of your printer).

  (3) installation/add a new printer... go fast and a new device icon is added to the printers and devices window.

  4) return to the printers and devices window and open the properties of the printer again for your printer icon.

  5) go to the ports tab (yet) and you'll see a new selected WSD port, select Port Standard, you created earlier in step 2.

  (6) you have now two print devices in the window (again), but now everything should work.

  These two devices alone from here on out. Do not remove one and everything should work fine. At least it worked for me. I hope it works for you. I'm hoping a Windows update resolves this problem soon, I see many people who cannot print or scan wireless after they upgraded - not just the stuff of HP.

• help-problems with Mac book since the upgrade to Yosemite

  I have a 13 "Macbook, end of 2010. It is used to run perfectly until I installed Yosemite in late 2014 when he started to run slowly and Safari would crash. The problems have got worse with each update. Now when I boot, I get a white screen with a progress downstairs bar and it may take between 1-3 minutes before I get the logon screen. Programs also take a long time to load and I constantly get the rotation beach ball.  I don't have any external hardware attached and am does not have any software that needs to use a lot of RAM. I ran an EtreCheck - results below. Can someone help me understand?

  EtreCheck version: 2.9.11 (264)

  Report generated 2016-04-14 19:23:39

  Download EtreCheck from https://etrecheck.com

  Time 06:25

  Performance: Below average

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Problem: Another problem

  Description:

  System is slow to start up and constantly get the spinning beachball.

  Hardware Information: ⓘ

  MacBook (13-inch, mid 2010)

  [Data sheet] - [User Guide] - [warranty & Service]

  MacBook - model: MacBook7, 1

  1 2.4 GHz Intel Core 2 Duo CPU: 2 strands

  2 GB RAM - Insufficient RAM! Extensible - [Instructions]

  BANK 0/DIMM0

  ok 1 GB DDR3 1067 MHz

  BANK 1/DIMM0

  ok 1 GB DDR3 1067 MHz

  Bluetooth: Old - transfer/Airdrop2 not supported

  Wireless: en1: 802.11 a/b/g/n

  Battery: Health = Normal - Cycle count = 770

  Video information: ⓘ

  NVIDIA GeForce 320M - VRAM: 256 MB

  Color LCD 1280 x 800

  Software: ⓘ

  OS X Yosemite 10.10.5 (14F1713) - since the start-up time: 13 hours

  Disc information: ⓘ

  TOSHIBA MK3255GSXF disk0: (320,07 GB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  Macintosh HD (disk 1) /: 318,88 (Go 256,24 free)

  Storage of carrots: disk0s2 319.21 GB Online

  OPTIARC DVD RW AD - 5970H)

  USB information: ⓘ

  Built-in ISight from Apple Inc..

  Apple Inc. BRCM2070 hub.

  Apple Inc. Bluetooth USB host controller.

  Apple Inc. Apple keyboard / Trackpad

  Guardian: ⓘ

  Mac App Store and identified developers

  Launch system officers: ⓘ

  [loaded] 5 tasks of Apple

  [loading] 147 tasks Apple

  [operation] 49 tasks Apple

  [killed] 11 tasks Apple

  11 killed process lack of RAM

  Launch system demons: ⓘ

  [loaded] 47 tasks Apple

  [loading] 135 tasks Apple

  [operation] 74 tasks Apple

  [killed] 6 tasks Apple

  6 killed process lack of RAM

  Launch officers: ⓘ

  [loading] com.hp.help.tocgenerator.plist (2009-07-28) [Support]

  [operation] com.trusteer.rapport.rapportd.plist (2016-03-19) [Support]

  Launch demons: ⓘ

  [loading] com.adobe.fpsaud.plist (2016-04-05) [Support]

  [loading] com.microsoft.office.licensingV2.helper.plist (2016-01-09) [Support]

  [operation] com.trusteer.rooks.rooksd.plist (2016-03-19) [Support]

  User launch officers: ⓘ

  [failure] com.amazon.cloud - player.plist (2014-06-07) [Support]

  [operation] com.amazon.music.plist (2015-12-29) [Support]

  [out] [email protected]

  Other applications: ⓘ

  [ongoing] com.etresoft.EtreCheck.127548

  [loading] 364 tasks Apple

  [operation] 143 tasks Apple

  [killed] 16 tasks Apple

  Plug-ins Internet: ⓘ

  FlashPlayer - 10.6: 21.0.0.213 - SDK 10.6 (2016-04-08) [Support]

  QuickTime Plugin: 7.7.3 (2016-03-30)

  NP_2020Player_IKEA: 5.0.94.0 - SDK 10.6 (2011-10-26) [Support]

  Flash Player: 21.0.0.213 - SDK 10.6 (2016-04-08) [Support]

  Default browser: 600 - SDK 10.10 (2015-09-24)

  Silverlight: 5.1.41105.0 - SDK 10.6 (2016-01-23) [Support]

  iPhotoPhotocast: 7.0 - 10.7 SDK (2012-04-05)

  Safari extensions: ⓘ

  AdBlock - BetaFish, Inc. - https://getadblock.com (2015-09-26)

  Add to wishlist Amazon - Amazon.com - https://www.amazon.com/wishlist?ref=cm_wl_saf_ext (2014-06-26)

  PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2014-06-26)

  Add to wishlist Amazon - Amazon.com - https://www.amazon.com/wishlist?ref=cm_wl_saf_ext (2014-06-26)

  PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2015-07-02)

  3rd party preference panes: ⓘ

  Flash Player (2016-04-05) [Support]

  Trusteer Endpoint Protection (2016-03-28) [Support]

  Time Machine: ⓘ

  Time Machine not configured!

  Top of page process CPU: ⓘ

  kernel_task 17%

  8% WindowServer

  3% ScreenSaverEngine

  PS 1%

  0% fontd

  Top of page process of memory: ⓘ

  349 MB kernel_task

  96 MB mdworker (5)

  Safari 94 MB

  Com.apple.WebKit.WebContent (2) 92 MB

  45Mo mail

  Virtual memory information: ⓘ

  99 MB free RAM

  1.90 used GB RAM (213 MB Cache)

  482 MB used Swap

  Diagnostic information: ⓘ

  April 14, 2016, 18:53:37 /Library/Logs/DiagnosticReports/rapportd_2016-04-14-185337_[redacted].cpu_resou rce.diag [details]

  /Library/rapport/*/rapportd.app/Contents/MacOS/rapportd

  April 14, 2016, 06:01:32 self-test - spent

  April 13, 2016, 21:13:29 ~/Library/Logs/DiagnosticReports/Activity Monitor_2016-04-13-211329_ [redacted] .crash

  com.apple.ActivityMonitor - Applications/Utilities/Activity Monitor Monitor.app/Contents/MacOS/Activity

  April 13, 2016, 18:43:44 /Library/Logs/DiagnosticReports/Safari_2016-04-13-184344_[redacted].hang

  /Applications/Safari.app/Contents/MacOS/Safari

  You need more RAM. Note related errors in red. According to my information, you can install:

  Maximum memory	16 GB (actual) 4 GB (Apple)
  Memory locations	2-204-pin PC3-8500 (1066 MHz) DDR3 SO-DIMM

  Reliable suppliers include OWC, DataMemand Crucial.

• Problems of blackBerry Smartphones since the upgrade to OS 7.1.0

  Given that I upgraded to 7.1.0 last night I can't access email on my phone accounts. Real emails are works well - I can send and receive but in the settings I cannot access the key of email accounts and so cannot change the settings. It was working fine before the upgrade.

  More worrisome, it is also a problem with my BB ID. I can connect on the phone, but trying to open an online session the user name or password is so-called bad - it is not! I have reset it via the phone to be sure, and it still does not work online. Once again, it was fine before the upgrade of the OS.

  Should I try a downgrade? And install the upgrade again? Worry about losing still more functionalty.

  Please help with kindness. Thank you.

  Hey Di

  Well... It seems very easy but difficult indeed however if your download speed is slow so it will take time to download the pack of the BONE, and we need Internet connection only for this part and for software download office for the rest of these steps you don't need any internet conncetion.

  However if you can download the pack of operating system that you have desired in the place where you have a desent download speed so you can try this method whenever you are free or have the time!

  Try it and tell us if you feel any problem making

  See you soon!

• Server problems of Oracle database since the upgrade to 5.5 Update 2

  Hello world

  Reach out to see if someone else can meet the same problems we are experiencing. Since his arrival at 5.5 to day 2 5.0, we have experienced some problems with our servers, Oracle Database 11.2 running on Oracle Linux 6.2.  Nothing really the consistency between the question, brief description of what we had problems, we had 2 VMS are inaccessible, another who froze this necessary and the most recent reset which displays the virtual machine entered mode isolated, requiring a person to get on the console to access the network.  Before the upgrade, these virtual machines have been broadcast for years without any problem. The only common denominator issues is the upgrade to ESX 5.5 Update 2. Any input would be really appreciated.

  
  

  Thank you

  Ken

  Hello world

  In collaboration with HP and VMware, we believe that we have narrowed it down to the question of the 554FLB firmware and driver adapter, have updated and environments have been stable, we keep our fingers crossed.

  Kind regards

  Ken

• I have major problems with Photoshop CS6 after the upgrade of Windows 8 to 10 of Windows.

  Just upgraded to Windows 10. I had 0 issues before upgrading my system. When I first opened the program I couldn't use any tool correctly because the jury of art was covered in black and flashing/alternating between black and transparent background. I have close to reopen and try again. Now I can't even open Photoshop at all. I get an error indicating that the program has stopped working. From now on, it seems that it is only of Photoshop with the question and not my other CS programs. How can I fix? He couldn't start comes at the worst time in the middle of a project.

  Hi dropj

  Thanks for the update.

  Here are a few steps you can try

  • Check your system must meet all requirements for Photoshop (especially graphics cards) system requirements | Photoshop
  • In Photoshop, check open Cl must be enabled in preferences > performance > advanced settings. Also check how is the VRAM

   

  • Create a new user account on your computer How to Set Up and configure on Windows 10 user accounts

  Then try to work in Photoshop in there

  • Temporarily disable the use of your card from the Device Manager and try to use Photoshop.

  Concerning

  Assani

• HP C7250: My 7250 not print wireless since I upgraded from Windows 7 to Windows 10 Home

  I used to print wireless consistantly. Because I improve my os to Windows 7 to 10 home, I can't seem to find a way to make it work! I reinstalled the drivers, which did not help at all!

  Hello

  I suppose than these here...

  http://support.HP.com/us-en/drivers/selfservice/HP-Photosmart-C7200-all-in-one-printer-series/3204782/model/3382182

  File name: PS_AIO_02_Net_Full_Win_WW_140_408 - 5.exe

• Printer cannot communicate since the upgrade to windows 7

  My Lexmark x 4650 is unable to communicate since the upgrade from vista to Windows 7.  He asks me to authorize the communication of bidrectional, once I do this for a reason that it won't save any

  Your question is not Windows Update features (compared to the upgrade of Windows).

  Contact the Lexmark Support. ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Problem editing text fields since the upgrade to 3.5 + FF

  Since I've upgraded to Firefox 3.5, I had bad to edit fields of text, in some websites and in FF itself. First of all, I noticed this when I went to change the name of a Web site I'm bookmarking. By clicking on the blocked-out title must (and used to) erase the block and the position of the cursor, but now the only way to change is to use the keys on the keyboard (End, arrow, etc.).

  Now, I'm also always find a similar problem in the field update Facebook status, where it does not respond to the click or a double click of my mouse to highlight a word or reposition the cursor.

  I've just upgraded to the latest 3.6 and was hoping it would be fixed, but it's the same or worse. Everyone knows about this problem?

  • "Clear the Cache": Tools > Options > advanced > network > storage (Cache) offline: 'clear now '.
  • 'Delete Cookies' of sites that cause problems: Tools > Options > privacy > Cookies: "show the Cookies".

  Start Firefox in Firefox to solve the issues in Safe Mode to check if one of your modules is causing your problem (switch to the DEFAULT theme: Tools > Modules > themes).

  • Makes no changes on the start safe mode window.

  See the extensions, themes and problems of hardware acceleration to resolve common troubleshooting Firefox problems and troubleshooting questions with plugins like Flash or Java to solve common Firefox problems

  If this does not work in safe mode and then disable all your extensions and then try to find out who is causing by allowing both the problem reappears.

  • Choose "Disable all add-ons" on issues to troubleshoot Firefox in Safe Mode to set window to disable all extensions.
  • Close and restart Firefox after each change through "file > exit ' (Mac: ' Firefox > leave";) Linux: "file > exit ')

• PAVILION SLEEKBOOK 15: since the upgrade to windows 10 PROBLEMS

  MODEL PAVILION 15 - b149ca

  Since the upgrade to windows 10, the touch screen is not accurate. HDMI will not work and is missing the driver, my charging does'nt of battery itself and was going well a week ago.  Also the light for does'nt mute his work more.  I noticed that he stops himself from time to time... someone can help me!

  Hello mf Qwerty... I can tell you how to get your computer fixed. .contact microsoft which were very good and I am now back to win 8.1 and still have old programs, music, and photos.

  I was impressed by their useful service?... Go to their help page.  ... www.microsoftsupport/Help... could be the address.

• Problem with card reader after the upgrade to Windows 7

  Just upgraded to Windows 7 Pro to Vista business and cant get internal or external card reader connection. Not even connect the camera via the USB port works.

  It's a laptop?  If so, look at the website of the manufacturer of the laptop.  You should find the drivers here.

• Cannot print and scan after upgrade to Windows 10

  Since the upgrade to Windows 10 I cannot print from Adobe Acrobat XI Pro on my Canon ImageClass MF 4150 printer and also cannot scan from the same printer.

  Hi alans77953791,

  You are not able to print from other applications as well?

  You see an error message when trying to print/scanning?

  Try to follow the procedure mentioned below:

  1 - print from other applications like Ms Word/Notepad and see if you can print.

  2 - Check if there is an update available for Acrobat, launch Acrobat > go to the Help menu > click Find updates.

  3 - follow the steps that are given here: print troubleshoot PDF in Acrobat and Reader.

  4. If this does not work, try to repair Acrobat installation, launch Acrobat > click on the Help menu, then click on repair installation.

  Let us know if it worked.

  Thank you

  Shivam