Old Meridian integration with unity 4.2

Hello

We have just implemented VOIP with 4.3 Callmanager and unity 4.2. We are slowly migrating our Meridian users more at Cisco by Department. Our phone provider configure our servers and they tell us it is not possible on the following problem:

Meridan e-mail users can transmit their messages to anyone on the side of Cisco. When they send their messages to the user on the cisco side, the message is found in the cisco users old Meridian mailbox.

I find that odd, since the cisco phone, if the user dials the old meridian phone number (6200) they can check their messages on the e-mail Meridan.

Does anyone know a work around for this?

Thank you

Basically, you have two choices... Either use FRIENDS on both sides so that they can transfer between systems messeges... or convert you everybody on the unit.

The two systems are entirely separate and have no way to "talk" to each other, with the exception of AMIS. The Protocol of AMIS works and is well documented, but it is a nightmare to admistrtaive if you have thousands of users and multiple sites.

If you are dealing with a single site, less than 1000 users, create a voicemail migration plan and move everyone to the unit. You should be able to use the unit with Meridain phone system. Dialogical, VG248s or PIMG peripheral cards are the key elements of the migration. (function that works and happening DTMF of the Meridian unit)

There is no quick answer, that's a lot of time and planning that must take place if you want a Vmail system smoothly to all users...

Tags: Cisco Support

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