On laptop with Windows 7 pre-loaded, now shows as not active

When I bought my laptop new he had Windows 7 preloaded and now its not active and the serial number on the back does not work? How to activate windows? My laptop never came with a CD!

Have you tried to restart by phone?

How to activate Windows 7 manually (activate by phone)
 
1) click Start and in the search for box type: slui.exe 4
 
(2) press the ENTER"" key.
 
(3) select your "country" in the list.
 
(4) choose the option "activate phone".
 
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
 
(6) explain your problem clearly to the support person.
 
http://support.Microsoft.com/kb/950929/en-us
----------------------
Have you installed a new hardware or software since you started facing this problem?

Do you have any software installed record cleaning? If so, uninstall it, registry software is known to tamper with Windows activation technologies.

What Antivirus utility you installed?

What's your date and time correct?

Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
http://go.Microsoft.com/fwlink/?LinkId=52012

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    -----------------------------------------------------------------------

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