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• New iPhone than 7 to 8 hours time to call to life

  I got a new iPhone 7 more, ordered through Verizon, a few days ago. Yesterday, I noticed that she had 8 hours and 51 minutes of life call time, which is impossible.

  This phone has replaced my iPhone 6

  I have not configured this phone via an iPhone backup 6. I plug it into iTunes once for synchronization of music and iTunes did ask if I want to set it up as a new phone. I said yes.

  I use the same iTunes/iCloud account that I used on my old phone, however.

  My use in line with Verizon for this month is only 113 minutes, so this number is clearly wrong.

  Still, I have the old phone and looked at the number of hours of calls from life. It's much more than 24 hours, the new phone has not inherit the old phone number.

  DIDS, I get a phone used or defective?

  Very strange... no one here can say what has happened. I go back to Verizon and ask them. If it was me, I insist on getting a new phone... that one has been used somewhere.

  Barry

• I've never done a Time Machine backup and I have upgraded to iOS Sierra. Help!

  I'm a fool. After owning my Macbook for 5 years, I failed to make a single Time Machine backup. I just saved my essential to an external hard drive. I have upgraded to iOS Sierra. Big mistake. I want to go back to iOS Capitan, but it does not seem possible. Now, my external hard drive is wiped clean (things are dark). What are my options? If I'm stuck with Sierra?

  If you have downloaded El Capitan, it should always be available in your purchases. Now, you will need to make a backup to backup your personal files.

• OS Sierra - Time Machine

  Since I upgraded my iMac 27 "I can no longer use Time Machine to recover.

  Whenever I want to use it, I get a black screen and I can't chose the files I wish to recover. Backup itself does not turn.

  I reformatted the drive that I use for Time Machine (drive external usb with a capacity of 0.5 TB) during the upgrade of OS Sierra.

  On my laptop - still running Yosemite - recovery works very well >

  Someone has an idea of what is goiing evil?

  Thanks for any suggestions...

  Hello! Is someone there?

• macOS Sierra stuck on the Time Machine backup

  Its been 2 weeks now since I updated to macOS Sierra and my Time Machine backup is always stuck on "preparing backup" and I tried different disc backup on another partition but still no luck.

  Make sure that:

  o drive the TM is excluded from Spotlight indexing non-mandatory;

  o that all software anti-virus is disabled (especially Sophos);

  o journal of iCloud and other cloud services.

  o check this article: macOS Sierra: If Time Machine still at the stage of "preparation"

• Time Machine does not work after upgrade to Sierra

  The Time Machine (TM) fail to start backup and there is still "preparing backup...". "for more than an hour. This right after upgrading to Mac OS Sierra.

  Another weird thing happens to the toolbar of the Mac Mail. The Junk button is replaced by another button. trying to put back in place, but remove the button become a button.

  Please help with the backup problem mentioned above. Thank you much in advance.

  How long have you waited? After a new installation, it must be a fair while even with a SSD to prepare the first backup due to the number of modified files.

  Make sure the TM drive is in the list of items excluded from Spotlight indexing. ICloud newsletter and other cloud services.

• How to disable alerts from travel time calendar

  From iOS 10, I get calendar alerts, not 5 minutes before my meeting (which is what I said), but rather these travel alerts in time talk about traffic conditions and if I leave now, I'll make my meeting... or something to that effect.  Is it possible to disable these and have just alerts timed static normal that I specify.

  And besides, all my calendar events have time to travel the value 'None '.

  Thank you.

  Hello JupiterOne,

  Thanks for this info and choosing the communities Support from Apple. I know how to turn off this alert leave time is important to you! The good news is that these steps will be useful in solving your problem with this alert calendar events, you can go to settings > calendar > default alert time and disable the time alert off. This will transform this AutoFix to this alert feature.

  Calendar at a glance

  See you soon!

• Time Capsule airport

  I upgraded my iMac OS to 10.12 Sierra... now my Air Port Time Capsules disappear from airport... utility that makes printers network unreachable... that makes the document recovery automatic does not work... which makes backups Time Machine can't not... which makes me irritable.

  Any help?

  Writing an effective question of communities to Support Apple - https://discussions.apple.com/docs/DOC-5931

• Time machine backup is too large, that is not true, said

  After the upgrade to OS Sierra, Time Machine always tells me that the backup is too big to fit on the external drive that I use. I erased the disc and checked all volumes, I don't want to back up. He always tells me that the backup is 2 TB.

  My boot drive has 155 GB in use, I do not understand why TM attempts to use 2 TB. I've removed the preferences, he always tells me that it is too big. The external drive has 1 TB of free space.

  Any suggestions?

  If you open Applications > utilities > Terminal and paste the following command and press return, what is the result:

  DF h

• Delete older backups time machine from the server

  I have a small number of iMacs here that back up using Time Machine on our local network to an external hard drive on an iMac running server. I added a second external hard drive and I say most of the Mac to use instead. Once they have saved once the new drive safely - how can I remove the old backup of the first disc? Is it safe to just delete the sparsebundle to it? Or is there a way to do it properly

  TIA

  Andy

  Yes, it is safe to delete the sparsebundle in the old media from backup after you remove as the backup location and create your 1st upward on the new location. Since your iMac is now pointing to the new backup media, they are more associated in the former. If you have no other Mac backup on old media, you can simply reformat.

• Every day someone is trying to connect my Iphone. Do I have to change my password every time?

  Every day someone is trying to connect my Iphone6. Do I have to change my password every time? How can I stop this?

  Your post says that someone is trying to connect 'on' your iPhone 6 - have - they possession of the phone or they try to connect your Apple from another device ID?

  Note also that there are a number of phishing scams that send e-mails that appear to come from Apple, but are not current. Do not use any links in these emails if you are not.

  If they are trying only to log in instead of sign in successfully it would be not necessary to change your password. However, you can consider on for Apple ID - Apple Support two-factor authentication or frequently asked questions about check in two steps for Apple ID - Apple Support (if available) for more security.

  If they are correctly connected, see: If you think that your ID Apple has been compromised - Apple supports

• Cannot restart or refresh my iPhone 7 from the "home" button and the sleep/wake button at the same time

  I'm having difficulty trying to restart and update my iPhone 7 using the Home button and the sleep/wake button at the same time, when I do my phone takes a screenshot of the home screen.

  Should I turn off my Touch ID?

  Basically my home button button and / standby works not together at the same time.

  You need hold the House and turn off the button for 20 seconds, until the Apple logo appears.

• Time Machine - how to change discs

  Hello

  Until now, I had time Machine using external HD_1 external drive. I just bought a new drive, external HD_2. I'd like Time Machine to begin to use external HD_2 while the addition of new backups to existing backups database.

  My question is: How can I transfer the backup database that is currently on HD_1 to HD_2? Do, I just have:

  -stop time Machine

  -in the Finder, move the folder of backups from one volume to another database

  -to tell Time Machine to use HD_2 and reboot

  or are there other complications - for example I'll end up with 2 databases disconnected backups - I need?

  Thanks in advance.

  http://pondini.org/TM/18.html

• Mac OSx Sierra Time Machine WD my cloud

  Since upgrading to Mac OSX Sierra my Macbook Pro and Macbook Air are not capable of doing Time Machine back Ups to a WD MyCloud drive that is connected to our router.

  We have updated the firmware on the WD My Cloud drive to the latest version and contacted WD on this problem, so far they have not come with a solution to the problem.

  If you open Time Machine preferences and then observe what happens, by hitting 'Back Up Now' systems do "Looking to save the disc" then "Preparing backup" then stop and then go back to the status of 'rest' without backup anything to the top at all. It is the same on both machines. You can see here: Time Machine Back Up My Cloud

  Notice how the drive icon changes to the point where it stops working and then goes to the other drive which is a USB.

  Now, to complicate the issue further... an iMac connected via Ethernet to the router can go back to the My Cloud drive perfectly as before. If Apple changed something with the wireless protocols I think but that?

  Hi stevefrompembury,

  Thanks for posting in the Community Support from Apple! I understand that your or your Mac back up Time machine since the update. Backups are certainly crucial to ensure that your data remains secure, so I'm happy to offer some suggestions.

  You have already tried a few milestones. I recommend you take a look through this article so that you have covered all the steps mentioned, including the section titled 'Control your readers': If you can not back up or restore your Mac with Time Machine

  See you soon!

• I have a macbook pro 2010 and already have updated twice.  Should I move a third time?  I was in the apple store some time ago and they told me not to upgrade a third time.  Can I update or not and why?

  I have a macbook pro 2010 and already have updated twice.  Should I move a third time?  I was in the apple store some time ago and I was told that I should not upgrade again.  Can I update or not and why?

  Upgrade what to what? We don't know what you're asking. Writing an effective communities of Apple Support question.

• Airport Express, Time Capsule and Airport Express using the same network

  Just moved into a new House and this is what I install.  I have 7 Port wired into the House.

  Closet of network in the Garage:

  • Cable modem
  • Airport Express
  • netgear switch 8 ports
  • It works pretty well.  All my wired connections work fine.  Wireless is quite good but cove not enough of space in my house.

  Think about adding my airport express capsule of time in my office - plugged into one of the hard wired connections.  Who works AND let me wish the WIFI?

  Thank you!

  Yes fine, assuming that first test you the Ethernet port in the office by connecting a computer (with WIFI disabled on the computer) using a spare Ethernet cable runs to ensure that the computer can get a good connection in this way.

  Put the airport Time Capsule to create a wireless network that uses the exact same wireless network name and password in your existing network. Apple installation "Wizard" automatically configure airport Time Capsule in the correct setting of the Bridge Mode for the device.