One of my accounts will not send, giving a R0107004 error.

For a few days, when I hit 'Send' lacks sometimes, but worked to try again. Today, it has suddenly stopped working. It gives the following message: "an error has occurred when sending mail. The mail server responded: the address must match the authentication [R0107004]. Please make sure your e-mail address is correct in your mail preferences and try again. "Display sender address matches that of the account. Things seem fine at the ISP. Receive continues to work on this account. The other two accounts, using the same ISP, have had no problems. I'm not clear what "mail preferences", they want to look at me.

'Tools' > 'Account settings' for the e-mail account.

Account name: the full e-mail usually.

Default identity:

  • Your name: this should show your name for example: Sue Caldwell
  • : E-mail any e-mail address. Search for typos, no comma where there should be openings of diaphragm or empty spaces, etc.. Try having to retype.

Click OK to save the changes.

Then if that does not fix it please provide information as described here:
https://support.Mozilla.org/en-us/KB/ask-TB#w_how-to-ask-your-question

Paste the information in this issue and change/delete the section fonts and printers, do not change anything else.

Tags: Thunderbird

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