Open a document in Creative Suite 6 because it is registered in InDesign, CC2014, even if my trial expired before I saved the doc.

I was on a chat with Anil who was absent so long, I thought he was done with me.  However. It don't provided me no response.  I was away from my computer for a minute, and then he ended the chat.  It has no information on my problem.  How can I contact someone in person.  I find no phone number for Adobe.  Chat is below. The product is InDesign CC 2014, which I explained to the person I was chatting with. I need to talk to someone in person if you are unable to solve my problem. Thank you.


Info: Now you are chatting with Anil Kumar.

Anil Kumar: Hello! Welcome to the Adobe Customer Service.

Anne Powell-hopkins: I have to retype the whole problem again?

Anil Kumar: Hi team.

info: Your chat transcript will be sent to [email protected] at the end of your cat.

Anil Kumar: Aude, could you please develop the question more clearly?

Anne Powell-hopkins: Hello. Just get me help. I have a crucial question. Document has been saved in a trial version of the DLI CC14 who has long expired. Why what happened. Now I can't open the document with Creative Suite DLI 6. the trial of this document, converted just today DLI 14 CC. I don't want to pay $29 for my open document.

Anil Kumar: Thank you for the development of the issue.

Anil Kumar: I know the product you are referring to the?

Anil Kumar: We are still connected?

Anil Kumar: Because we have not heard from you for awhile, we will now finish this cat.  Please click again to discuss with us if we can be of further assistance.

Anil Kumar: Thanks to contact Adobe.  We are available 7 days a week, 24 hours a day. Bye!

1 - installs so InDesign experts may be able to help

2 - as much as I know, you won't be able to open a new file in an older program InDesign... but see more high #1

Tags: InDesign

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