Open a document in Creative Suite 6 because it is registered in InDesign, CC2014, even if my trial expired before I saved the doc.
I was on a chat with Anil who was absent so long, I thought he was done with me. However. It don't provided me no response. I was away from my computer for a minute, and then he ended the chat. It has no information on my problem. How can I contact someone in person. I find no phone number for Adobe. Chat is below. The product is InDesign CC 2014, which I explained to the person I was chatting with. I need to talk to someone in person if you are unable to solve my problem. Thank you.
Info: Now you are chatting with Anil Kumar.
Anil Kumar: Hello! Welcome to the Adobe Customer Service.
Anne Powell-hopkins: I have to retype the whole problem again?
Anil Kumar: Hi team.
info: Your chat transcript will be sent to [email protected] at the end of your cat.
Anil Kumar: Aude, could you please develop the question more clearly?
Anne Powell-hopkins: Hello. Just get me help. I have a crucial question. Document has been saved in a trial version of the DLI CC14 who has long expired. Why what happened. Now I can't open the document with Creative Suite DLI 6. the trial of this document, converted just today DLI 14 CC. I don't want to pay $29 for my open document.
Anil Kumar: Thank you for the development of the issue.
Anil Kumar: I know the product you are referring to the?
Anil Kumar: We are still connected?
Anil Kumar: Because we have not heard from you for awhile, we will now finish this cat. Please click again to discuss with us if we can be of further assistance.
Anil Kumar: Thanks to contact Adobe. We are available 7 days a week, 24 hours a day. Bye!
1 - installs so InDesign experts may be able to help
2 - as much as I know, you won't be able to open a new file in an older program InDesign... but see more high #1
Tags: InDesign
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Please try to download using download Creative Suite 6 applications
Concerning
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You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.
Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html
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Disable automatic updates in Safari or complete the process in activity monitor.
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Have you by any chance also tried Acrobat Pro, have a trial version for 30 days, and it is now out of print? If so, you must uninstall it.
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I currently have a creative cloud with an e-mail account, however I have a behance with an e-mail account that I have had for many years (even Adobe and Behance made before part of the same group). Can I combine these two accounts into one? I want to use the account that I pay cloud Creative if I can use the new portfolio feature.
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This is an open forum, not Adobe support... below to connect with Adobe personnel to help
While the forums are open 24/7 you can't contact Adobe support at any time
Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
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I paid creative cloud. I need first. But I had a month of trial version. And now the money from an account has been removed automatically, but I do not have first. What can I do?
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-If you have more than one email, but of course you use linked to your subscription
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html
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See you soon.
You are allowed to have two active facilities, so unless you already have another facility also there is nothing prohibiting you to settle on another machine.
As far as disable other facilities going, contact Adobe technical support via chat and they can handle it.
Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )
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You can use the file--> Place in InDesign import Word files and Excel and keep a lot of formatting. Otherwise, no, they are simply two different worlds and copy & paste is as good as it gets for most programs.
Mylenium
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Hi all
Recently I bought a mac, and I was wondering if there is a way to transfer the software (photoshop, indesign, and illustrator) I have on my laptop windows on my mac?
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Thank you!
That depends, in part, on which version of the Creative Suite, you have.
If it's CS6 then you can exchange languages/platforms for a product of more recent version if you follow the instructions on the following link:
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If it is older your option would be to use an emulator Windows on the Mac and install it using that.
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I want to disable my serial number into the computer of brooks for later reuse in my new computer how do I do?
You must contact the Support from Adobe using chat and ask them to reset your activations.
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC ) -
Trial of Creative Suite Master Collection CS6
I tried to download Creative Suite Master Collection CS6 test but it was unsuccessful, even though I received friendly e-mails for the trial version of this product. That can be done to be able to download and use this product? Thanks for all your help and Merry Christmas!
Try the direct approach:
Direct download links for Adobe software
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Mylenium
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Buy Creative Suite 6, no rude calls?
Hi all
I use the Creative Suite 6 Master Collection on my desk, and I would like another license to put on my laptop so I can use it at school.
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However, when I called the number and asked to buy a copy of the CS6, the only product I received was bad mood back-chat on my decision (summarized):
Representative: Hello, I'm from the sale of Adobe, how can I help you today?
Me: Hi, I would buy the Master CS6 Collection, under a shed if possible education.
Representative: "* sigh * why do you want CS6? Why do you want old obsolete software? »
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Representative: "What you mean $600? Creative cloud is $ 30! »
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Representative: "I do not understand why you want to pay $3,000 for the software to update, when the cloud of Creative offer so much more [...]»
Me: Glance, I don't call this number to get a creative cloud pitch. If I wanted creative cloud, I would not have called this number.
Your behavior towards customers is a ashamed. Phone-intimidation is your method of selling products?
A simple "sorry this product is no longer available" or "a reduction in education for this product is no longer available" would be a much better response than to jump down my throat and questioning my purchase decisions in a condescending tone.
If Adobe won't sell Creative Suite 6, don't advertise that you can still buy it. You've already been erase any trace of the software from your Web site, then why can't not go further and remove it completely?
Can I still buy CS6? Yes or no?
Can I get it on an educational discount (with for the fallen AUD dollar)? Yes or no?Ben,
I called Adobe again to give it another shot and was this time met with a far more polished sales representative.
When I asked to buy the teachers edition of CS6 Master Collection, they responded politely with:
"The reduction of education is no longer available for this, you will have to go with creative, cloud" followed,"But you can buy the complete CS6, if you wish."
It's the kind of response that I should have gotten the first time around.
For later use, to any interested person: student and teacher cs6 versions can be ordered by phone.
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How to get my serial number lost? I bought my Adobe Creative Suite years from a retailer. This is an installation CD.
Janneh82309070, I looked at the e-mail address you sent me via private message and there is no Adobe software titles registered under this account. By the document referenced by Ned in the message #1 this discussion, please contact our support team directly at contact customer service if you are unable to locate your serial number. You want to be prepared with any other e-mail addresses or telephone numbers that may have been used to record the Creative Suite 4. If the software title was never registered then Adobe will not have a record of the serial number.
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