Operating system stops responding when you try to delete items

Original title: when I click with the right button on an item to remove, or remove just push the box comes up and it takes forever to delete a single element.

When I'm trying to remove something, say my office or my favorites. When I right click on the item and press on delete the box just asking me if I want to remove the item, I press Yes and then it shows that it is deleting, but it takes forever just to remove a single item. then I try to cancel because it takes too long and it does not close. I have to start managing the tasks then. What can be the problem?

Hello

1 how long have you been faced with this problem?
2 did you recent hardware or software changes to your computer before this problem?

Step 1: If the problem started recently, then try to restore the system on your computer and check.
Reference: http://windows.microsoft.com/en-US/windows7/products/features/system-restore
Step 2: Try creating a new user account and check if the problem persists there.
 
If it works in a new user account, then you will need to fix the corrupted user profile. You can visit this link for the steps:
http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

Step 4: Also, look for error messages in the event viewer. If you find error messages after return the exact error message so that we can help you better.
 
Measures to check the application event log:

a. click Start.
(b) in the search box type eventvwr.msc , and then on enter.
c. now, click Application in the event viewer (local).
d. now, looking for event log on the right side of the event viewer window.
http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer
http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

Step 5: You can also check if the problem persists in safe mode and after the same return.

Thanks and greetings
Umesh P - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.
[If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

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