Original got stuck in 2 store optional scanning / roll

Hello

I was analysis a document face double using the paper on my HP L7590 feeder.

The original document is now stuck in the duplexer / feeder / rolls having scanned side 1 and start at will refeed for side 2.

I can't pull / push the original and need to get it back.

Other than using a hammer and to buy a new printer can anyone please help me to recover the document and save life printers?

Thank you and best regards,

jB

Hello jB and welcome to the Forums of HP!

I see that you have problems with the documents stuck in the charger.  I want to help you with that.

I would say running through the steps when using the ADF, the Message ' original jam: clear jam and press OK' poster on the all-in-one.  This should solve the problems that you could see.

Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

Tags: HP Printers

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