Companion 2542 DeskJet printer: HP printer software Wizard Missing Option Scan on DeskJet 2542

Similar Questions

• I can't find the hp printing software to activate the scan of the computer for my hp6800 printer

  My printer is working, but I want to be able to scan. But I can not find my HP printer on my computer software - outside of "all apps" or in the "remove programs" Control Panel I scanned the C drive with 8600 and can't find it. Where could else be?

  I started using this computer two months ago, and the printer just worked. It is attached wireless. It appears in the devices and printers Control Panel.

  Can you give me the number of the FPU / product number located on the back of the printer, just around the serial number?

  Because we have 2 variants of 8600 and I want to give you the driver for your printer, do not want to make mistakes here.

  OfficeJet Premium 8600

  'More' Officejet 8600.

  Please update me as soon as POSSIBLE. about to go now.

• HP Photosmart 5500 series main: installation procedure for the printer software

  In my attempts to install the software of series of Prniner of 45510e-all-in-one Photosmart hp, I think that the process does not complete the installation of the software. After I clicked on that I accept the terms of the agreement, that he turns back to the ilnstall screen and a few seconds, it indicates the installation is complete. I don't think that the process is quick. It seems that there may be interrupted the process.

  In support of this contention, the printing software HP and doctor Scan shows the software seems incomplete and that there are problems of dirver.

  Can someone provide explanations that the question of the installation is deficient in this case, or that he really install this fast?

  Arthur

  The initial installation software for the HP Photsmart 5510 series was the correct software.  I finally resorted to re - install Windows 10. I was then able to uninstall properly the remains of the 5510 installs my computer which allowed somehow not all subsequent installations trying to finish. Unfortunately, the software would not overwrite the wrong files and it does not alert me to the fact that it was not complete installation.  It simply says that the installation is complete.  My guess is the ultimate failure of the procedure was the result of some entries in the REGISTRY, creating a conflict with the installation and full installation process was abandoned.

  The process automated to re - install then took place without a hitch and all the functions of the printer now appear to work as expected.

  I think that an option in the installation process to allow overwrite existing software on the computer may well have solved this problem without pain. The alternative that I had to go through has been extremely laborious and frustrating.

  ArthurmB

• HP Deskjet 3052 a e-all-in-one: update the printer software

  I have I already know the answer to this question, but I'll ask anyway.  I have a printer HP Deskjet 3052 J611G e-all-in-one has.  My computer is running Windows 7 Home Premium.   I want to upgrade to Windows 10, but the printer I have is not compatible.  I look for updated software for the printer but can't find anything whatsoever.  Is it possible to upgrade my printer software or am I condemned to buy a new printer?

  Thank you for your time

  Spoiler (Highlight to read)

   

   

  Hello

  Your printer is compatible with Windows 10. the drivers can be downloaded from this link:

  http://support.HP.com/us-en/drivers/selfservice/HP-DeskJet-3050A-e-all-in-one-printer-series---J6/4311836/model/5061072

  Don't forget to click on the button to change, and then select Windows 10 in the selection of the BONE at the top.

  Shlomi

• The printer software e-all-in-one-HP Deskjet 3520 includes scan-to-searchable PDF function?

  The printer software e-all-in-one-HP Deskjet 3520 includes scan-to-searchable PDF function? I installed the full version of the software, and this isn't a scan option, only standard PDF. If it is not included with the not on this model is an alternative HP printer software that would work with this printer and if not, is there an all HP designed for home or small office printers still have this feature?

  Hello

  Please visit the following link:

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/does-the-HP-OfficeJet-4620-e-all-in-one-printer-software/m-p/2821615

  Kind regards.

• According to the set printer wizard, my new printer software has been installed, but the printer will not appear on the section 'printers and faxes '.

  You have a printer again, with installation CD. According to the set printer wizard, my new printer software has been installed, but the printer will not appear on the "printers and faxes" section in Control Panel. Model of printer - Epson XP-200.  Have a Dell, Windows XP.  Help!  Not even sure who to ask...

  What version of XP (Home, Pro, Media Center) and service pack (none, 1, 2, 3)?

  Printers and faxes is totally blank?

  Open a command prompt window (start > run > cmd > OK)
  Type the following in the black command prompt window and press enter
  spooler request SC

  You should see something like this:
  Service_Name: Spooler
  TYPE: 110 WIN32_OWN_PROCESS (interactive)
  STATE: 4 RUNNING
  (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN
  WIN32_EXIT_CODE: 0 (0X0)
  SERVICE_EXIT_CODE: 0 (0X0)
  CHECKPOINT: 0X0
  WAIT_HINT: 0X0

  What is the 'State' displayed for you?

  Open the Services applet (start > run > services.msc > OK) and scroll down to "print spooler".  The status should be started and the Startup Type should be automatic.  What are the parameters of your correspondents?  If your print spooler is stopped, you can try to launch it by clicking on the link, but I suspect that it stops again.  Please report the results of your efforts.

• HP Deskjet Ink Advantage 2515: HP Deskjet Ink Advantage 2515 all-in-One Printer - software for scanning will not open

  I'm having the "HP Deskjet Ink Advantage 2515 all-in-One Printer" for more than a year now.

  I was previously using Windows 7 Ultimate and there is no problem.

  I did a clean install of Windows 7 SP1 Ultimate and then installed the HP software.

  The printer function works perfectly.

  The only problem is that the software of the Scanner itself does not open.

  Measures taken to correct.

  (1) uninstalled the drivers and the HP printing software. Rebooted the system and did a clean installation of the printer software and drivers who stood on the site of HP.

  (2) Ran "HP print and Scan Doctor", it says "Windows (WIA) Scan Error".

  Don't know what that means. Please help to guide how to correctly do the work of the Scanner Software.

  Thank you best regards &,.

  AJ

  Hi @AJ_Gem,.

  I see you have some analytical problems after doing a clean install of Windows 7 SP1 Ultimate. I would like to help you today.

  The WIA drivers are part of the Windows operating system.

  Run this made it Microsoft tool to see if it will solve this problem.

  Diagnose and automatically repair Windows files and records issues.

  I tabled this document, just to make sure they are the same ones you had checked.

  This document is to check the services of Windows Image Acquisition (WIA).

  Windows: Digitization of HP Software Does not open or Scan to a printer using a USB connection.

  Do not take into account the title.

  Proceed to Solution 3: check the Windows Image Acquisition (WIA) services.

  Temporarily, run Antivirus software and try to scan the image.

  If the problem persists, download and try to repair the WIA drivers. If you don't feel able to do these steps, you can contact the computer manufacturer or Microsoft to solve the error WIA.

  Back up the registry first.

  How to back up and restore the registry in Windows.

  Restore default startup for Windows Image Acquisition (WIA) Type.

  Please let me know the results.

  Thank you.

• The HP printer software update repeats

  I've updated to Yosemite on my iMac and the updated drivers from HP and updates for HP 3525 advantage printer/scanner. All connects and works. AP store finds a new "HP Printer Software Update 3.0" update. I installed this update 10 times in the last month, but after installation immediately the same update appears. How can I get rid of this?

  Hey @flynnrey,

  Welcome to the Forums of HP Support!
  
  I want to help you solve the HP printer software update 3.0 Apple that continues to display on your computer Mac OS X 10.10 for your HP Deskjet Ink Advantage 3525 e-all-in-one printer. Please follow the steps below to fix this problem.

  Step 1: uninstall:

  If you initially installed with the driver Package download please follow these steps to uninstall it:

  1. From the desktop, double-click Macintosh HD, and then click Applications.

• Want 5540: cannot install the initial printing software, no spooler

  Hi cannotinstallprintersoftwaretowin7x64duetoerror1297, configurationerrorandnoauthizationforservices.everythingisoembutrecentlyupdatedthewin7filesifthathelps... The aid community will help you: provide details such as messages error, the recent changes or software installations and steps to recreate.

  Hi @hpgreg1,

  Welcome to the HP Forums!

  I understand that you can not install the printing software HP Envy 5540 on Windows 7. And I'm happy to help with this installation problem!

  To confirm that the hardware of the printer is functional, you are able to print a self-test page? Printing of Pages of Self Test.

  In the meantime, try the following steps in the following order:

  1. Uninstall the software.
  2. Start the computer in minimum mode.
  3. Disable all Antivirus programs.
  4. Disable all firewall programs.
  5. Create a new user account.
  6. Reinstall using the HP printer install wizard for Windows.

  For more assistance, please contact HP support by phone. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  I hope that these steps are useful and have a nice day!

• Photosmart Premium C309-g: the drivers and the printer software will not be installed.

  My network all-in-one Photosmart Premium C309-g worked very well on my desk until recently, when suddenly the HP software could still see and connect to the printer, but Windows 10 could not. I tried to remove the printer and uninstall all associated software, then tried to reinstall the software. Unfortunately, the installation will not get to the point where it starts and then suddenly disappears with no trace of her still running in the background. I can deviate from the default installation and bring to the top of the page to select the components that I want to install, but when I do the button 'ok' on this page does not work. No matter how many times I click on it, the page remains open and the installation will not so fast. If I click Cancel on this page, it disappears and the installation back to the previous page, where I can choose to continue and happen almost immediately out of sight again. This happens whenever I try to install selected software and drivers. I deleted the printer from the devices page in the Panel, I made sure to this it is not is more listed in the Manager of peripheral devices (printers and imaging devices), I removed the Windows 10 print queue and I deleted all the data of the folder under the Program Files (x 86) HP folder on my hard drive. I also disabled Windows Defender and run the installer as administrator, yet none of these steps help the process at all. I have never, in my 20 + years using nothing other than printers HP, encountered a problem like this. I'm used to receive error messages during the installation of software to fail, but I have never had a process simply disappear from the computer without leaving any trace of never having run. I hope that someone out there has an idea, that I have not thought yet, transferring files to my tablet to print from becomes a pain in the rear.

  A man who took the freedom of another man is a prisoner of hatred, he is locked behind bars of prejudices and narrow-mindedness. I am not truly free if I take freedom away from someone else, as surely as I am not free when my freedom is taken from me. The oppressed and the oppressor similar are stripped of their humanity.
  ~ Nelson Mandela

  Welcome to the HP Forums @GarfieldFan1969,

  I understand the printing software will not fully installed for your Photosmart C309 on your system Windows 10, and I wanted to answer with my suggestions for trying to help! Here are my suggestions for you to try. When you are finished, please let me know the results and problems or errors that you may encounter!

  First step: clean boot, restart the PC and try the install again.

  1. start by typing "msconfig" in the search box of Cortana, and then click MSConfig (run command)
  On your keyboard press Windows + R key at same time and type Msconfig in the run window, and then click OK or press ENTER.

  2. now, choose Selective startup

  3. Remove the check of the Load Startup items

  4. click on the Services tab

  5. check "hide all Microsoft Services" and then click on disable all

  6. click apply , then OK

  7 restart the PC and temporarily disable firewalls or antivirus programs

  8 run the Installation Wizard for Windows HP printer to install the printer

  9 turn on the firewall and start services

  Second step: you unregister and re-register the Windows Installer Service:

  1. hold down the Windows key + R to fill the box "Run" and type cmd.exe, and then click OK.
  2. at the command prompt, type msiexec /Unregister , and then press ENTER.
  3. at the command prompt, type msiexec/regserver, and then press ENTER.
  4. at the command prompt, type exit and press ENTER to close the command prompt.
  5. run the Wizard for Windows HP printer installation

  Step 3: run System File Checker Scan (up to 3 times) to repair the corrupted system files:
  1. go to start
  2. type CMD
  3 right-click and run as administrator
  4. to check and repair the OS type sfc/scannow (note the space between sfc and ' / ')

  You may need to run this upward to 3 times to solve all the problems

  When finished, it will say one of three things
  Windows did not find any breach of integrity (a good thing)
  Windows resource protection found corrupt files and repair the (good)
  Windows resource protection found corrupt files but was unable to fix some (or all) of them (not a good thing)

  Try to reinstall the printer.

  Step 4: activate the built-in Windows administrator account

  source

  1. first of all, you'll need to open an administrator mode command prompt by right-clicking and choosing "run as Administrator" (or use the shortcut Ctrl + Shift + Enter in the search box).

  Note that it works the same in all versions of Windows. It just search for cmd and then do a right-click on the icon of the command prompt in the start menu or the boot screen.

  

  2. If you are in Windows 8.x or 10 you can click on the Start button and choose to open a command prompt in this way.

  

  3. now type the following command:

  NET user administrator / Active: Yes

  

  4. you should see a message that the command completed successfully. Log out, and you will now see the administrator as a choice account.

  (Note that this screenshot is for Vista, but it works on Windows 7 and Windows 8 and Windows 10)

  

  You will notice that there is no password for this account, so if you want to leave it enabled, you must change the password.

  Try to reinstall the printer.

  

  Testify of my answer by hitting the thumbs to the top slot

  Click on the button "Accept as Solution" if I helped you reach a solution.

• How to uninstall the printer software

  I can't get my printer HP Deskjet 3940v at work; I tried the troubleshooter without result. I want to completely uninstall the printer.

  I have the original disc for the printer that it is came with, so if I can remove all of my hard drive then I can re - install the printer and see if that solves the problem. I don't think that the problem lies in the hardware itself. HP offers more support for this printer.

  Here is the problem and my question for the forum: (I am a novice) I went to Control Panel then printers and removed the printer from this location. But I don't think that uninstalled everything. I looked in programs and features, and I see there, no program to uninstall. (No HP, no Deskjet, no program to a printer).

  I downloaded Revo Uninstaller and it still doesn't show any HP or other programs of the printer on my computer. But there must be something that has to do with the printer still on my computer. I looked in other posts on this site but didn't know what steps to uninstall a printer under Vista.

  Can someone tell me the steps to completely uninstall the printer software?

  I use Vista Home Premium OS on my Sony Vaio computer.

  Hi Mike,.

  To help you to propose measures to solve the problem, I would appreciate if you could answer the following question:

  Did you do changes on the computer before the show?

  You can uninstall and reinstall the printer in Device Manager and check if that does the trick.

  See these articles for more information:

  Add or remove a printer

  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

   

  Find and install printer drivers

  http://Windows.Microsoft.com/en-us/Windows-Vista/find-and-install-printer-drivers

   

  Solve printer problems

  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Hope this information is useful. If you need further assistance on all issues related to Windows, just tell me and we will be happy to help you.

• Windows Installer error wont let me install the hp printing software

  She keeps herself uninstall just after that an error message appears that says: "fatal error during installation, windows Installer Service is not to be accessible. This can occur if Windows Installer is not installed properly. Contact your support team. "However, I am able to install any other program.

  HP people have tried to help, but they say it's a Windows problem. How can I fix it?

  Thank you

  Von

  Hi, Vonique,
   
  Try these steps and check the result.
  Step 1: Disable all non-Microsoft programs and try to install the printer.
  1. click on start, type msconfig.exe in the start search box and press ENTER to start the System Configuration utility.
  If you are prompted for an administrator password or for confirmation, type your password, or click on continue.
  2. on the general tab, click Selective startup, and then clear the check box load startup items. (The check box use the file Boot is not available.)
  3. on the Services tab, click to select the skin all the Microsoft services check box, and then click Disable all.
  4. click OK and then click on restart.
   
  Step 2: Once the computer is restarted, try the following steps.
  1. right click on the file to install printer software, click Run as administrator.
  If you are prompted for an administrator password or for confirmation, type your password, or click on continue.
  2 follow the instructions in the wizard to install the software.
   
  Step 3: Once the printer is installed, start the computer in normal mode.
  1. click on start, type msconfig.exe in the start search box and press ENTER.
  If you are prompted for an administrator password or for confirmation, type your password, or click on continue.
  2. on the general tab, click the Normal startup option, and then click OK.
  3. When you are prompted to restart the computer, click on restart.
   
  For more information, see http://support.microsoft.com/kb/929135
   
  For further assistance, contact the manufacturer of the printer.
   
  Kind regards
  Syed
  Answers from Microsoft supports the engineer.

• Cannot start the HP printing software (HP OfficeJet Pro 8500 A910a)

  Hello

  When I double-click the icon of the HP software on my desktop behavior strange results. Nothing opens and my computer behaves erratically. After a while I get the following error messages:

  instancefinderdlg.exe

  werfault.exe

  Then after that - my computer restarts so all by himself. But not a complete reboot - it just goes back to the initial logon screen and I get my password from Windows and displays the desktop.

  I am running Windows Pro 8.1 (64-bit). The printer is set to work wireless.

  After doubleclicking on the HP software icon and wait for the software to open, as I mentioned above, one thing I tried was a ctrl-alt-del and open Task Manager. I checked the services running, and there were multiple instances of a service life of HP (I not only remember the name but there seems to be dozens of the same HP service running).

  I also completely uninstalled all HP software use Revo Uninstaller and then reinstalled the software / driver for the OfficeJet Pro 8500 A910a - but this package did not make a difference; exactly the same problem occurred again.

  It happened only in recent days. Before that, I could double-click the HP software icon and open normally and I was able to check the settings, ink levels, etc. Interestingly, the printer seems to always work well - I can print in Word, print photos from Lightroom, etc. Just, I can't open my desktop HP printing software.

  Any help would be greatly appreciated. Thank you!

  Hi jedasa,

  I guess you can start to feel frustrated. I did some additional research and would like to try a few things. I want to delete the printer Assistant icon, open devices and printers, right-click on your printer and choose open. In the window that opens, please right-click on the Printer Wizard and click on create a shortcut. Now we can go to the desktop and see if it will be open from there. The icon will now by HP in a blue circle and say HP Printer Wizard below (see image below).  If it opens and works, we use this going forward, but if it does not continue with the steps below.

  

  1. Hold down the Windows Logo key ( ) on the keyboard and the 'R' to open the dialog box run, type %temp%
  2. Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  3. Unplug the USB cable (if connected), open programs and features, click Editor (all HP software will be together now) and uninstall all software associated with the printer. You fill find the basic driver, study for improvement of the product, HP Officejet 8500 help. Be sure to do not uninstall other HP software, especially if your computer is a HP computer. I generally use the date as a reference. Printing software would have all been installed on the same date.
  4. Once the uninstall is complete, reboot the computer
  5. Follow these steps to reset the registry settings and options for Windows Installer.

• Installation of printer software program did nothing

  Hi, I just bought a HP desktop computer running Win 7 Pro SP1 again.

  Downloaded from the HP Web site more complete sw for HP Photosmart C7250 printer software (released in 2009, Version 13.1.0).

  (1) using the Wizard installation and download of HP:

  The download was successful. After the installation process has started (and after confirming the safety message) the hanged Wizard. The bar has shown 100% downloaded and extraction showed 100% copmpletion, but nothing happened thereafter. No files showed up everywhere and the actual facility never began.

  (2) use an open direct file of extraction: Extraction done, but nothing happened thereafter.

  (3) use WINZIP to open archive manually and start the INSTALLATION. EXE in the folder, but nothing has happened later.

  (4) use compatibility mode, nothing.

  (5) use administrator mode compatible and right, nothing.

  Help, please. What else is more ridiculous than faling to run HP software on HP hardware?

  Hello
  Follow the steps below and check if it solves the problem:

  1 open the Mcafee Virus and Spyware Protection software you are interested in, click on calendar and perform analyses. Click analysis in real time, and then click stop. Never select and confirm by clicking the button turn off.
  2. open the dialog box run by clicking on the Windows key and the R key on your keyboard. Type %windir%, and then click OK.
  3. type hpoins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpoins1.old)
  4. type hpwins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpwins1.old)
  5. start the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC /Unregister. in the Run dialog box and click OK.
  6. launch the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC/REGSERVER in the Run dialog box and click OK.
  7 restart your PC
  8. run the installation file and check all difference.
  9. Once you have finished, remember to open McAfee and re-enable real-time scanning.

  If the steps above does not help to solve the problem, open the Device Manager and devote the processor category, if you have an AMD processor trying to install the patch below:
  http://ftp.HP.com/pub/softlib/software12/COL40390/OJ-98352-1/HPAMDC50PATCH.exe

  Kind regards
  Shlomi

• Cannot access the printer software after installing new ink cartridge

  I installed new ink cartridges. It prints well but I can't access the printer on the computer action tab. I can't check ink levels, align the pages or check on maintenance. When I click on the folder of the printer it opens but it says it's searching for items. The printer of action file is not there. Anyone know what could cause this? I can't open the Toolbox of the product. What I have to reinstall the printer software, or is there something else I can do to fix this. I have windows 7 and a 3000 deskjet printer. Thank you.

  Harold R. Rodgard

  Hello Harold,.

  The question most likley do not have much to do with the replacement of the ink cartridge.

  Lately, HP has released a new software, due to the latest MS updates, you must update the software to get all the features.

  Go to start > programs > HP > select your printer folder and follow uninstall them.

  Now, download and install the new version of the software from here:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=DJ-109022-2&cc=us&DLC=en&LC=en&OS=4062&product=4066429&sw_lang=

  Shlomi