Our computer laptop dv7-1264nr is arrested, while in recovery to factory installation, help?

First of all, we got a nasty virus, Norton and Spybot S & D can't seem to heal, so I decided that we should just use the Recovery Manager to restore clean factory. The first time that we have done it, all right. the second time that we have done it, all right. Then comes the third time - it went very well and I had Windows Vista Home Premium x 64 installed, but then the system was installng HP drivers and software, the dv7 mysteriously turned off automatically. Now when we try to turn it on, she repeatedly goes off, before that the operating system can load entirely.

I should also mention, this virus remains on the PC, even after a factory installed and nothing seems to kill this thing that seems to extend himself morphing with each new installation of the OS. It's turning off administrator rights, control panel and proc manager, among the things more and more, with each 30 days of use and the new factory installs.

I'm wandering, so that it is actually the virus (fast disk fake anti-virus), or if it can be the fact, that laptop overheating since we bought? He doesn't get really hot.

I have these issues.

First of all, my daughter did acquire a virus of online games, we have tested this out and got the virus (Trojan) three times in the same place. Norton is active and he did not (Norton = waste of PC resources and money, lol). AVG catches everything and I love this antivirus 100% better ;-)

Solved the problem of heat, in supporting the laptop on back legs taller - simple sticky rubber Extenders, purchased at the hardware store, air can flow better by the fan at the bottom.

Tags: Notebooks

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