Out of browser-based Airhelp does not open in the network location

Hello

I was wondering if anyone can help with the following problem:

I want to activate the internal evaluators open my help based on a browser of AIR in a shared network location. Currently, in order to open help, examiners must proceed as follows (which seems quite complicated):

1. create a folder on their local systems: \Macromedia\Flash Player\ #Security\FlashPlayerTrust.

2. stick the folder in the file RoboHelp.cfg (containing the network path to my index.html AIR help file).

I derived the steps above to the procedure provided for by http://help.Adobe.com/en_US/RoboHelp/RoboHTML/WS1b49059a33f77726-484da80912ce87f5f33-8000. html

Is there a way to avoid having to do the examiners perform these steps in order to access using AIR on a shared internal network location?

Looks like a very involved process to just check that others in the company can open and test it. Is they do not do this and they click on the index file, it seems that the help opens, but then hangs on a blue and gray box with a progress bar that never moves.

Thank you!

Hello again

erinforum wrote:

Hi Rick,

Thanks for the reply. We use Tech Comm Suite 3 (Robohelp 9). We could continue on the road to examine the content of the PDF, but we need our QA reviewers the opportunity to test the output of Airhelp browser based in different types of browsers. That's why we want to display the files somewhere and give them the opportunity to open them in different browsers.

Thank you

In this case I might suggest that you find a way to deploy to a web server via a URL that is not published. Just provide the URL to your testers.

See you soon... Rick

Useful and practical links

Wish to RoboHelp form/Bug report form

Begin to learn RoboHelp HTML 7, 8 or 9 in the day!

Adobe Certified RoboHelp HTML Training

SorcerStone blog

RoboHelp EBooks

Tags: Adobe

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