Outlook Express was really a huge box of Inbox.dbx so not a lot of emails in the Inbox

I'm trying to help manage professional XP my main parent with Service Pack 2. I found the box of Inbox.dbx is over 1 GB. But when I really entered in Outlook Express I saw only 5 emails it with text content very limited in the Inbox. I also checked the "Deleted" folder and it's empty. Nothing in other folders.

1. how the file is so large, while there is no much in there? I know that there might be a lot of emails before, but I was told they were all deleted months back.

2. How can I get the file compacted in its actual size (for 7 e-mail that she actually owns)? I tried to change the store to see if Outlook Express creates a new store with only 7 emails in this file. But the new created files were exactly the same size as the 'old'.

Hope someone can give me advice. Thank you.

Are you sure that you look at the correct storage folder?

If you are not interested in the search for missing messages, and you just want to clean it, move the 7 messages to a user created folder. Close OE and delete the Inbox.dbx file. A new one will be created automatically when you open OE and IIRC, it should be 139KO in size for an empty Inbox.

If you try to retrieve messages, post back before doing anything.

General precautions for Outlook Express:

Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

Information on the maximum size of the .dbx files that are used by Outlook Express:
http://support.Microsoft.com/?kbid=903095

After you're done, followed by compacting your folders manually while working * off * and do it often.

Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
http://www.oehelp.com/OETips.aspx#3

And backup often.

Outlook Express Quick Backup (OEQB Freeware)
http://www.oehelp.com/OEBackup/default.aspx

Bruce Hagen ~ MS - MVP [Mail]

Tags: Windows

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    Visit our Microsoft answers feedback Forum and let us know what you think

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    Visit our Microsoft answers feedback Forum and let us know what you think

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