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• I am trying to convert a pdf file to an excel file and simply cannot understand how.  I have a paid subscription, but invites me to register again?

  I am trying to convert a pdf file to an excel file and simply cannot understand how.  I have a paid subscription, but invites me to register again?

  HI wjleshe,

  I checked your account using the email address you use here in the forums, but I don't see any order history. May register with a different email address? Or you sign up via the player mobile app for iOS or Android? If you got your subscription via an in-app purchase, Adobe wouldn't have the time of your order. And, you should contact the app store, if there is a problem with your subscription.

  Best,

  Sara

• I have canned music downloaded on my mac for listening offline with a paid subscription, if I finish the said accession?

  I have canned music downloaded on my mac for listening offline with a paid subscription, if I finish the said accession?

  N °

  (141122)

• How to stop a paid subscription to an application?

  How to stop a paid subscription to an application?

  Hello

  Go down from page apple itunes homepage click on ID which will see id

  Then go to manage payments, click on the apps you want to stop paying for.

  See you soon

  Brian

• I'm unable to connect to a live ID which allows me to access my zune of PAID subscription.

  Unable to connect

  as I'm unable to connect to a live ID that allows me to access my zune of PAID subscription, and microsoft can't stand over these same said subscriptions, I wonder why they can't just to take money from us without giving products.  OH, it's what they do already!

  Pay a subscription, it locks my live ID and then tell me to come here to get help?

  Now, where exactly the help phucking I'm supposed to receive on my PAID SUBSCRIPTION ACCOUNT

  Huh

  Huh

  Huh?

  Huh

  Hello ParagonOpus1,

  The best place to ask your question of Windows Live is inside Windows Live help forums. Experts specialize in all things, Windows Live, and would be delighted to help you with your questions. Please choose a product below to be redirected to the appropriate community:

  Windows Live Mail

  Windows Live Hotmail

  Windows Live Messenger

  Looking for a different product to Windows Live? Visit the home page Windows Live Help for the complete list of Windows Live forums to www.windowslivehelp.com.

• I'm trying to close my account msn without success. I do not have a paid subscription, but it tells me that I do,

  I'm trying to close my account msn without success. I do not have a paid subscription, but it tells me that I do,

  How does this relate to the features of Windows Update?

  See...

  How to contact MSN customer service
      http://support.Microsoft.com/kb/940784

• Is there an option that allows me to download SVG created by Capture freely without a paid subscription to creative cloud?

  I do not have a paid subscription to Adobe CC (I'm alone on the free tier), but I used Capture to create a SVG. The captured image is saved to my CC as an SVG library. I want to export the SVG to use elsewhere. If I try to share or save this graph, for example, an attachment or to my Google Reader, of the Capture app, the app allows only the graph export to JPEG. If I log on my CC account and access my stored files from a desktop browser, there is no option to export. I get that the point of all of the applications as capture users to pressure to purchase subscriptions of CC, but is incredibly closed ecosystem that are my only options when using Capture is (A) registered export SVG as JPEGs or (B) validation of a monthly to the desktop version of, say, Illustrator? Y at - it another option that allows me to actually access and use my SVG freely? If the answer is 'no', it is a circuit breaker; If the answer is 'yes', I can't wait to learn more.

  Thank you.

  Hi Lance,.

  I'm sorry, your post appear in my notifications when you first posted. Currently, the only way to export a vector of Capture is through the libraries Panel in Illustrator CC. I don't know if this will change, but right now it's the only way to export shapes as svgs.

  I know that's not the answer you were hoping for, but I hope that at least, it clears any confusion.

  Sue.

• I have a paid subscription to CC. My computer died and I got a new. MacBook Pro. Now I can't find my membership and I had to do a 7 day trial to function. How can I find my products so I'm paying?

  I have a paid subscription to CC. My computer died and I got a new. MacBook Pro. Now I can't find my membership and I had to do a 7 day trial to function. How can I find my products so I'm paying?

  Connect to www.adobe.com before your Adobe ID

  Download the cloud desktop application and install it.

  Download and install your Cloud applications from within the cloud desktop application.

• CC, but Photoshop no-go - paid subscription

  I've had a subscription CC for a few years now and he exchanged between two computers, now of back on my MacBook, where it will probably remain. I remember to disconnect before removing it from the other computer, but have not used this software for some time now. I have the Photoshop photography program and 'Manage account' shows I'm liberated, but when I check the applications tab in the cloud creative it shows "Free Trial Expired" for Photoshop and does not allow me to use it. I normally don't use Lightroom, but just installed if the same thing happens, and it keeps telling me to buy a subscription, even after I connect again to verify that I don't have a current, paid subscription.

  Gets a little frustrated with Adobe support too - the 24/7 chat always seems to be closed! How can I fix this? GIMP starts to look like an attractive option for me, I'm afraid. Thank you.

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -If you have more than one email, but of course you use linked to your subscription

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

• I bought a paid subscription of 12 months but I am outside the United States, I can't activate it. What can I do to activate it?

  I bought a paid subscription of 12 months but I am outside the United States, I can't activate it. What can I do to activate it?

  What it/where you buy should match your country of registration

  If you bought something on a US site, I don't think that you will be able to activate it outside the United States

  But, since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I have a paid subscription to cloud creative Illustrator and photshop. I had to make a computer reset due to windows 10 and now when I connect it says start trial?

  I have a paid subscription to cloud creative Illustrator and photshop. I had to make a computer reset due to windows 10 and now when I connect it says start trial?

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I have a paid subscription, but when I run Lightroom 6, does an eval version expired!

  I have a paid subscription, but when I run Lightroom 6, does an eval version expired!

  Really annoying when a client cannot use product cost him - please provide customer service as soon as possible.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Profile does not show that I have a paid subscription. Need to download programs and does not give me the option of.

  Profile does not show that I have a paid subscription. Need to download programs and does not give me the option of.

  If your cloud subscription does not appear on your account page, https://accounts.adobe.com/ , and then click Plans & products at the top, you need to contact Adobe for support hours

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• "Photography' cloud for months, said membership"trial has expired"and I can't seem to recognize my paid subscription to get rid of"trial ".

  "Photography' cloud for months, said membership"trial has expired"and I can't seem to recognize my paid subscription to get rid of"trial ".

  If, after trying the solutions above, you always seem to be in trial mode, please see:

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• software creation cloud says I do not have a license, but I have a paid subscription

  my creative software says cloud my free trial has expired, but I have a paid subscription.

  When I start Photoshop for example, he asked me if I want to test the app or if I want to turn on, but when I click on activate, he said: "no subscription detected."

  Help?
  

  Please see the links below.

  • Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
  • Applications creative Cloud back in test mode after an update until 2015 for CC

  Also, make sure you use the right adobe ID to log in.

  Hope this will help you.

  Kind regards

  Hervé Khare