Palm Pre: Cannot set a song as ringtone

Similar Questions

• Palm Pre cannot do timed Pause or break closes in a dial string. (e.g. online access to the Conference; Access voicemail; NBR of 10 digits, pause, spindle)

  I called Palm support who told me to use commas for 1 second pauses, even if this was not documented any where ever I could find. After thanking them and hanging up I tried. It does not work. Commas are deleted as soon as you click DONE to save the changes. I called Palm, with the same number of tickets, and they have reproduced the problem. 18 hours later (as promised), they called back to say there is no work around, but software engineering focuses on this offer in a future update.

  Now, I can not access voicemail (1) Office, with House (2) answering machine, voice conference lines (4) (3) cable phone that requires entry of a PIN; (5) launching my own conference for others to compose in bridge.

  Those are often used while I'm driving (auto speed) 1 access key to an integrated chain of 24 characters with 2 breaks is a huge requirement for safety and convenience.

  This will be a major issue for the business users and the fix should be in the next push of software. This cannot be considered a new feature request, it's a bug. Even in charge think commas should work. This seems to be a mistake to design and test.

  [Later note: Although there is an open ticket to Palm, I have also posted here in the hope others would chime if this feature is important to them.] Visibility + Votes = pressure + interest = fixed sooner?  ]

  Features of technology of the Palm Pre are works perfectly for me. I don't know how something this basis exceeded the testers.

  Have you tried 'P' for break?

  Just curious...

• Palm Pre crazy symptoms: 'phone in offline mode', won't charge battery, won't start, message error "an error has occurred that cannot be resolved.

  This is a long description of a series of problems with my new Palm Pre. You can search text to find your specific problem. There is no solution in my post. Looking for possible answers in future responses.

  I bought my Palm Pre 4 days ago and it arrived 2 days ago. Phone was working fine. Last night I plugged the phone and updated the operating system. After, I've selected "Done" and went to bed.

  -First set of questions: 'Phone offline', will not charge battery.

  In the upper left corner of the phone, there is the message "phone offline. Although the phone was in charge all night, it reads "battery of 26%. I called the general number of on the Sprint tech support and we tried the following things:

  (1) the phone reboots (press on and hold the power button / stop, then select 'Disable'. After setting down, hold down power button / power stop.)

  (2) to reset the phone (several ways - call tech support so that you do this properly)

  The individual Sprint and then sent me to another tech support person, likely to level 2.

  -Second series of questions: message error "an error has occurred that cannot be resolved;

  #2 Sprint tech support person had me also to restart and reset the phone in a number of ways. In his own words 'we tried all the palm pre stuff I know' and whenever the phone was insensitive. Often, we received the message error "the phone is in offline mode. We did a full erase and after that the phone will not re-start is no longer. At this point, the error message came up saying "an error has occurred that cannot be resolved" that referred me to www.palm.com for assistance. I think it's important to note here that this was not the typical error message (black screen with white letters) but rather the blue sky with a translucent box on background with white text.

  #2 Sprint tech support person then me connected with the support of the Palm and the dance continued. Yet once, we tried a whole bunch of reset and restart and the erasure of the options. Palm support asked me to go to: www.palm.com/rom to download WebOS Doctor, which I did. I downloaded the file. Although that was the case he had hold the button "volume +" and connect the phone to the charger. This caused a USB symbol will appear on the phone. When the record was complete, I got an error message which could not run the file. Palm tech support person seemed surprised. I mentioned that I was on a Mac and he said he couldn't help me. He me transferred to another person from Palm support that works with Mac users.

  Palm #2 tech support person advised me that I should have selected the download option 'mac' on www.palm.com/rom. I verbally walked him through the series of Web pages, telling him it is said that you need Windows (any version) or Mac (whatever version), but that at no time was there a possibility to download another WebOS doctor for different operating systems. After an exchange of views over she told me that she would have to have someone call back me tomorrow.

  -Third series of questions: phone stuck on the USB symbol.

  So for the moment, the phone is completely useless. Not fantastic. I started the mac on Windows 7 and downloaded WebOS Doc and received the same error message. I also ran Windows Vista virtually and received the same error message. Later this afternoon, I head into work to try the same thing on Windows XP.

  In the meantime, I got on this forum and found a thread that has provided a direct link to the necessary file:

  Palm.CDNetworks.net/Staging/ROM/webosdoctorp100ewwsprint.jar

  After downloading this file, I realized could totally be a virus, I was able to get WebOS Doc work on my computer. It took that I recharge the phone before, and now it's on the screen that says 'do not disconnect your phone' and the full file of 3%. Only... it was completed for almost 30 minutes to 3%.

  I hope that Palm will follow-up with me tomorrow, but I'm leaving on a business trip at 7:00 and I would love to have the thing work. All suggestions are welcome, even if you can just tell me how to get her think disconnected safely before my flight tomorrow. I want to get through security with my phone plugged into my laptop.

  Thank you.

  I picked up the phone at the local Sprint store and the sales ago replaced the phone. They were unable to understand what went wrong and, essentially, has declared a complete failure of the unit. I'm sorry that I'm not able to offer better news, but I hope that this info is useful to you.

• New Palm used Palm Pre profile

  Hello

  I bought a used Palm Pre (Movistar, YOU) and now want to create a new Palm profile so I can use the phone in Australia (Optus, at THE).

  How to set up a new Palm profile on this phone?

  He is currently running WebOS 1.4

  Thank you

  Nick

  Regarding the hacks and things of this nature, it is something that we cannot help here.

  Since the unit locked up on screen language then we would need to restart the device. If this does not resolve the issue, then you will need to use webOS Doctor on the device. Reason for this step is there is no way at this stage of the journal of the unit to do a partial/full erase.

• Office live mail can't connect to Palm Pre please help!

  My email is through office live, where I created my own domain. org. For hours, I tried all of the solutions that have been available online. I called palm pre support and more then I knew the right person trying to help me. No one solution works even Microsoft sent me for palm for an answer. While office live's hotmail, I had to open a hotmail account and pass my email to my .org account to the new account hotmail to get my messages and it creates a new set of problems... How a smartphone does not work if it cannot be used for businesses? I tried to enter the settings for the various ports and inbound and outbound ESMTP, I went to the sprint with their individual store top tech and he tried for three hours before telling me to set up a hotmail account to forward my mail. This is not a solution and causes logistical problems for me and use hotmail is not professional. Help, please!

  Thank you

  Here are the settings. You can thank me later.

  type of mail - POP

  Incoming mail serve - pop3.live.com

  user name - your connection as if you were on the officelive website.

  password - password as if you were on the officelive website.

  -SSL encryption

  # PORT - 995

  outgoing mail server - smtp.live.com

  use sign - on

  Incoming mail serve - pop3.live.com

  user name - your connection as if you were on the officelive website.

  password - password as if you were on the officelive website.

  encryption - STL

  port - 587

• Palm Pre camera - sound

  I tried searching a few discussions on this issue and found one or two that mentioned, but the answers have not solved the problem.

  When you take a picture with my Palm Pre, it made the "click of a picture" every time.  I even tried to turn off the sound in the section sounds & ringtones and all turning down the side of my phone.  Both do not work.  Ideas or rumors heard of them doing an option to disable this option?

  Hello HunterTX81 and welcome to the forums of Palm.

  Have you tried to use the key "secret" on the top of the front?  When I have the phone set to silent mode, the camera shutter sound is not played when you take a picture.

  Alan G

• For the HP Palm Pre 2

  Hello

  I use palm pre 2, I had the problem recently after reset it...

  It not Signin and messeging 'it is perhaps because of the low network coverage or the setting of the phone to your SIM card must be entered manually.

  now, I do this (IDEA using SIM-India) manuallly but it does not work.

  Please suggest me a solution...!

  Hello and welcome to the HP support community.

  As it has been explained several CIHI, several times in the number of threads, webOS servers have been closed.  No profile of webOS more.  No more backup.  No more App Catalog.

  There are some discussions 'stickied' at the top of this forum discuss this.  Try it, which includes links to articles on bypassing the webOS servers.

• Palm Pre issues I'm having.

  I used facebook to add friends to my contact list on my new Palm Pre today. My father didn't is not on Facebook so I had to break his info into my phone on my contact list... not much. When I added his home address, the pre for some reason any linked my facebook account to my contact information for dads. Putting my info in my dads contacts. There is no way to erase it. He said that when I try to delete contacts that I would have to delete all Facebook contacts. ID rather not start over... (frustrated) :/

  This really needs to be fixed quickly! I read the other fourms, and many people have simular problems.

  Palm please provide a way to delete a contact that is downloaded from Facebook, or Outlook. without having to delete all my contacts and start all over again. It's really * beep * boring!

  If anyone has any advice please help

  All you have to do is to separate the 2 profiles. Click the Contact in your contacts directory. And then on info here page click on name there at the top. Then it should show both the profiles, click on one and an option is to disassociate the profile, you can also remove the profile from here or do a primary profile. I had a couple do this to me as well, according to the names of people like my brother and the father having the same names. The fact to separate their fixed.

  "Palm, please find a way to delete a contact that is uploaded on Facebook or Outlook." without having to delete all my contacts and start all over again. It's really * beep * boring! »

  As far as I know Facebook is the only one you can't remove it from. You cannot delete the one your talking together is because its connected to facebook. In this menu, as I said above, you can then remove, or break the link to the facebook no one. I agree on wanting to not have all or nothing with facebook. There are a lot of people I just don't want or need it info in my contacts.

  You can delete the others without having to start all over again.

  Message edited by tagz on 09/06/2009 18:37

• Transferred to Palm Desktop for Palm Pre event calendar are incorrect

  My old phone, a Center, has been synchronized using Palm Desktop 6.2.1 on Vista. I used the data migration tool, and all my data transferred to my Palm Pre. (Just directly Palm Desktop > Palm Pre).

  The only problem is that a lot of my events are not on the correct days (ex: an event in Palm Desktop comes Sunday, now appears on my Palm Pre Monday).

  I don't have the time to sort out again all my calendar events since this is the case of random events.

  Other complaints that I have on the calendar, it's that the birthdays of my contacts do not appear as events, even those in Agenda facebook. In addition, it would be nice to be able to classify the events and color coding in the calendar.

  For transfers of schedule of the Palm Desktop, upgrading your Palm Desktop version 6.2.2 (rather than just the 6.2 shown in the migration instructions) will prevent specific annual date all day events, such as birthdays and other events, to appear on the wrong day.

  He let still one day of the week of the annual events, like Thanksgiving, the demand for each 1 month instead of every 12 months.  These must be set manually on the meadow.

  Alan G

• Error: The installer cannot set Windows XP required configuration information during the upgrade to Windows XP Home SP3 of Windows XP Pro.

  Original title: OEM Windows XP Home SP3 update XP Pro

  Here is a compilation of the messages from another forum regarding
  My problem:
  ---------------------------------------------------------------

  I'm trying to upgrade a Windows XP Home Sp3 OEM system to
  Windows XP Pro. (There are a few Pro features
  that are not available in the House I now need: (1) the files offline and
  (2) an add-on available for free to Onenote 2007, Top2onenote, requires a Pro).
  I don't want a clean install, but an upgrade. I bought a Windows XP Pro
  Upgrade CD on Ebay that was Windows XP Pro
  Gold (v2002). I'm sure that's true for the following reasons:

  It has been listed as an upgrade, but the CD is not labeled "Upgrade".
  It seems very authentic with all Microsoft holography.
  He came in the standard package of Windows XP (without box),
  and it was sealed.
  The name of volume for the CD is WXPFPP_EN. The Internet,.
  It is the retail of Windows XP Pro RTM (gold)!

  Here are things I tried initially.

  (1) I tried to upgrade to Pro from the purchased CD. It is immediately
  has refused to upgrade indicating the upgrade OS (Pro) is older than the
  installed OS (home)...

  (2) I read about "slipstreaming". "Slipstreaming" allows to integrate
  a service pack with an earlier version of the operating system. I created a
  upgrade XP Pro SP3 with Nlite slipstreamed CD image (and
  Autostreamer later, but it made no difference) from the purchased CD
  and a file containing SP3.

  After you burn the CD and start the upgrade
  (Windows installation), the upgrade process
  product through "information collection."
  "Dynamic update" and "Preparation of Installation" with
  no problems. My computer restarted and returned to
  "Installation preparation". A progress bar called 'Progress '.
  quickly filled to about 90% and the hanging system
  at that time there for about 15 minutes.
  Then, I got the following error message:

  Setup cannot set the required Windows XP configuration
  information. This indicates an internal Setup error.

  This is where I am stuck. I had to leave the installation at this point.
  My drive is starts raining and I had to restore a backup.

  (3) just for the heck of it, I formatted my hard drive and
  reinstalled my original OEM XP Home SP3 OS (no clean up, no user file).
  I immediately used my XP CD slipstreamed Pro to try one
  upgrade to XP Pro and IT WORKED! I need to find out why the
  properly clean XP Home OS upgraded to XP Pro but my pre-existing
  (with the files users, drivers, etc..) XP Home OS does not level
  successfully to XP Pro.
  -------------------------------------------------------------

  Another post:

  Yet once, today, I installed a new copy of OEM Windows XP Home Sp3.
  I continue with installation of all the essential and the add-on
  pilots (essentially all my original version). Then, I
  set up a network connection and firewall. With this configuration,.
  I ran the Pro XP slipstreamed SP3 CD. The upgrade to XP Pro
  success (even if the upgrade not configured my graphics
  card properly). I guess my current problem is either the registry,
  the WINDOWS, some user file or parameter file.
  ---------------------------------------------------------------

  Another post:

  I made a file and the backup of the folder C:\Windows folder
  on my system that is pre-existing (OEM XP Home Sp3). I also did a
  separate the backup the State of the 'system' on my pre-existing system.
  These are added my full image backup of her pre-existing
  system a month ago.

  I did a backup image of my system (minimum fees OEM XP Home
  SP3 with all the original installed drivers over a network configured
  connection and a firewall configured). This system will upgrade
  XP Pro with XP Pro SP3 slipstreamed CD successfully.

  Experiment 1:

  I've restored my minimum system. I then restored the C:/Windows folder
  and the State of the pre-existing system backup system. A startup
  has managed (with a minor irritant). I had to activate Windows.
  Then, I tried upgrading the slipstreamed XP Pro processor. He stopped
  at the same place during the upgrade and gave the same error as before:

  Setup cannot set the required configuration information Windows XP.
  This indicates an internal Setup error.

  Experiment 2:

  I've restored my minimum system. I then restored the system state only
  the backup of the pre-existing system. After startup I was asked to
  activate Windows, but answer Yes to the question would be to disconnect me
  the system. I couldn't get connected to try the XP Pro upgrade.

  Experience 3:

  I've restored my minimum system. I then restored only the C:/Windows
  the backup of the pre-existing system folder. Once again, as in experiment 1,
  the upgrade failed at the same place with the same error message.

  ----------------------------------------------------------------

  Before the experiment 3, I hoped that 3 experience would succeed so I
  could conclude that I had a registry problem. I'm not sure now.
  I don't know what to try next. Take the minimum system and reinstalling
  my files of the user is not an option that my hard drive has over 200 GB of
  programs! If I restore all files and folders of my pre-existing
  I would still have backup to restore a system state the reliable (read the registry).
  ---------------------------------------------------------------------

  Sorry for the length! If anyone has any ideas I would appreciate your responses.

  Thank you

  Hello

  This problem can occur if a piece of hardware that is installed on your computer is not compatible with Windows XP.

  For more information, see this link:

  Error message: Setup cannot set the required Windows XP Configuration information

  Hope the helps of information.

• Will there be an unlocked Version of the Palm Pre 3?

  I am a Palm product user for a long time, looking to upgrade my Treo 650.  I want to buy a unlocked Palm and the only one that I see the Palm Pre 2 is available.  However in a few months, the Palm Pre 3 should be available.

  Will there be an unlocked version of the Palm 3?

  Unfortunately we cannot comment further about future products than what is displayed on our Web site right now, the Palm Pre 2 is available as an unlocked GSM device.

• Palm Pre Touchscreen works do not at all

  My touchscreen palm pre is completely insensitive... I can't do anything at all...
  things I've tried:
  -remove the battery for 1 min or more (maybe max 10 minutes)
  -tried WebOS Doctor to restore (did not work said "cannot restore")

  I'm really scared its broken for good. the last time it worked was this morning. I upgraded 1.2.1 nite last and then this morning I tried to open an application (and I did not pass the loadup screen) I hope that did nothing. then after I turned it off...  I tried to turn it on and use the touchscreen and it did not work at all. I want to know if my warranty covers replacement (I was on sprint for more than 30 days) and that so I have to pay anything. someone can give me a solution to my problem with touchscreen or should I just get a replacement

  Please contact palm tech support online at the 877-426-3777. they can help you to test your device to see if it is broken or not.

  If it's broken, then you must submit for repair. the cost of repair is free, since your unit is still under warranty of 1 year.

  You can also opt to view sprint for replacement since they changed their policy of 30 days warranty for 1 year.

• Palm: NO AAC / AAC + SUPPORT AS ANNOUNCED for PALM PRE

  Hello

  I wanted to just note. I recently got the Palm Pre. I love on the phone. I think that it should always have a very small user base. Reasoning: I have a collection of unprotected AAC songs that won't work on this phone. I've seen very very little of what anyone on this issue. I think that if it was the Iphone, because of the enormous of users that could be sprawled on every Web site and there will be some indication of what is happening. I also tested unprotected AAC and it does not work. I think they advertise as having AAC / AAC + support. I'll post this on all websites support pre if nobody else is.

  If there is a way around this, let me know.

  In addition, what is the direct link to speak with Palm on these issues? They never get advice and talk to people?

  We're still on the road to product open source?

  It is displayed on other sites to support Palm, as a question and not spam.

  Thank you

  CA

  Hello

  Here is my answer on the Precentral Forum:

  Hi Scott,.

  I have been using the standard container which is aac (the same goes for aac and aac +). So, are the work of container mp4 and m4a for you with audio aac +? Well, that would be logical. People used AAC + on the PC before apple got a hold of it with the container of the AAFC. Now, maybe Apple pushes the container mp4 and m4a AAC + general public.

  UPDATE: I have confirmed that used in AAC m4a container + works perfectly on the Palm PRE! EXCELLENT!

  Thanks Scotthellewell!

  CA

  Message edited by segels on 21/09/2009 08:44

• Palm Pre for Sprint data back up problem

  I have problems with data upward with my Palm Pre for Sprint - Palm webOS 1.4.1.1

  I set it so "On" to make the data to automatically back up my Palm profile every day, however it has not saved it automatically since June 5.  I just noticed today (June 17) and I tried today to back up data manually by clicking on "Back Up Data Now" button, but the screen just hangs indefinitely with a note saying 'Préparation' never back up the data.

  On a related note, between June 6 & June 10 I made a trip to Canada where my phone was roaming - then I can understand why he might not come back in these circumstances - but I went back to the United States on June 10 and he has not saved automatically since and it does not appear that he is able to save manually either.

  Anyone had a similar issue or know what I could do to remedy this?

  Of course, it seems that a simple reboot solved my problem.

  Here is the link to the post, which has contributed to:

  http://forums.Palm.com/T5/Palm-services-for-WebOS/no-backup-after-1-4-1/m-p/298032/highlight/true#M1442

  Thank you.

• Palm Pre Contacts Export profile

  HOW DO I? I've looked everywhere and have not yet find the solution for this. I'm trying to move my contacts from my palm pre profile in my gmail contacts. (too many to manually move them)

  I tried setting gmail as the default profile and see if that would be synch and drop them, but this does not work.

  I tried chapura, but it does not work. It does not move/synch "palm pre profile" contacts to the profile pocketmirror or echo. And companionlink software would not either according to their chart and the description of how it works (it syncs with gmail only profile is not pre).

  Is it possible to export these contacts or change something they appear under contact profile?

  I'm not familiar with what looks like the palm desktop csv file, but perhaps you could open the file and edit it so that there a file header "appropriate". More or less ike MS suggests to do here http://support.microsoft.com/kb/810930. I don't know how many columns/fields has the csv file, but add the names of column/field that make sense. In regards to phone numbers, I would like to add the word "telephone" for the name of the field as follows, "Telephony", "Work phone", etc. You can also add some other names field if you know that all of your contacts have the same type of data in this document as "spouse", "children", or whatever. One thing I would do, is ensure that, after you change the file with excel, do you a "save under" Windows CSV and give the file a different name. (I found that other csv export applications were not formatting the file correctly and I couldn't she imported contacts google.) Then use the newly created csv file to import into google contacts.

  What about my situation, I finally got my contacts exported from the Palm Pre having to access Linux OS on the phone, copy the file PalmDatabase from the phone at my desk, querying the file of database using SQLite and use it to export the contacts into a CSV file that I then manipulated and used for import into Google. It was not fun.