Palm Pre Touchscreen works do not at all

My touchscreen palm pre is completely insensitive... I can't do anything at all...
things I've tried:
-remove the battery for 1 min or more (maybe max 10 minutes)
-tried WebOS Doctor to restore (did not work said "cannot restore")

I'm really scared its broken for good. the last time it worked was this morning. I upgraded 1.2.1 nite last and then this morning I tried to open an application (and I did not pass the loadup screen) I hope that did nothing. then after I turned it off...  I tried to turn it on and use the touchscreen and it did not work at all. I want to know if my warranty covers replacement (I was on sprint for more than 30 days) and that so I have to pay anything. someone can give me a solution to my problem with touchscreen or should I just get a replacement

Please contact palm tech support online at the 877-426-3777. they can help you to test your device to see if it is broken or not.

If it's broken, then you must submit for repair. the cost of repair is free, since your unit is still under warranty of 1 year.

You can also opt to view sprint for replacement since they changed their policy of 30 days warranty for 1 year.

Tags: HP Tablets

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