Palm Z22 unable to hot sync to computer vista laptop WHY

I have a Palm Z22 and a Tungsten handheld device.  Last year, I bought a laptop with the vista operating system.  I was not able to sync hot or the other device to my computer.  Tried to download the updated drivers, but NO LUCK.  What can I do?

Hello Deborah Mr. Williamson.

1. what exactly happens when you try to synchronize these devices?

2. you receive messages or error codes?

You can check out the following link and try the instructions of troubleshooting for Palm and tungsten:

http://KB.Palm.com/wps/portal/KB/common/article/2630_en.html

http://KB.Palm.com/wps/portal/KB/na/Tungsten/E2/unlocked/solutions/article/2630_en.html

Also check out the following link:

The problems of synchronization

http://Windows.Microsoft.com/en-us/Windows-Vista/Troubleshoot-sync-problems

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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