Pass simple questions

1 when I click Update to check the last version I get the error: could not connect to the server to update the same if I'm connected to the internet and the use of other sites.
It is no longer in favour of SimplePass or what?

2. I tried to update is because lately whenever I try to log on to windows and lastpass, I get errors saying that it does not recognize my impression. I then go through try slower, more quickly, wipe my finger clean on my pants, etc and nothing seems sometimes--or sometimes I have to do it like 10 times before it works.

This problem did not exist until recently. Previously, it would be that this maybe once or twice, but never more than 3 times. Now it sometimes just never loggera for me and I have to use the old entry password style of typing my password.

Is there something wrong with the scanning device or is it a software problem?

What can I do to make this work better?

This sense is possible - apart from uninstalling and reinstalling - to redo fingerprints for the 2 things I use it for most: lastpass and windows connect?

HP Pavilion m6-1045dx Entertainment Notebook PC Windows 7 Home Premium 64-bit
Firefox 22.0

SimplePass by AuthenTec

pdsnickles,

SimplePass is still there - and still supported, although AuthenTec is long gone and at some point the old versions of SimplePass (versions 6.x) that depend on AuthenTec will probably give way to the newer Omni / Softex SimplePass (version 8.x).

SimplePass update to "update" is not something I know.  I can help you check your SimplePass is "up-to-date" - for your system, you can use the latest HP SimplePass 6.x

Find, open, and follow the suggestions contained in the file named: simple instructions for upgrade HP SimplePass

You can download the Guide if you wish; know that if the document is updated later, your downloaded version does NOT reflect the updates or changes to the master document.

NOTES

If you are already using the latest version proposed in the Guide, then you can override that on top of what version you have installed now.  You can accomplish the same thing, that is, to reinstall the same version above itself, using Repair: Control Panel > display icon > programs and features > right click on HP SimplePass > repair

Restart your computer after installation of SimplePass any type: update, expenses, repair

Relocation (or overload) the program do not destroy your current webcards.  It is ALWAYS recommended that you EXPORT your webcards before making any changes.  The export procedure is described in the Guide.

Reinstall or repair the program fixes some problems.

You can clean this device of fingerprints:

A (Windows 8) fingerprint reader troubleshooting

Click on the star of congratulations !

It's a nice way of saying 'Thank you' for help.

Display brilliant tips

Although I strive to reflect best practices of HP, I do not work for HP.

Tags: Notebooks

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