password changed without authorization, login cannot connect at all, HELP!

I recently my laptop back for my soon ex-husband.
When I hung up, the password had been changed. I do not have the disk my windows vista Wizard asks to enter in my computer and I had no chance in trying to guess the password. When I called tech support, they said for me to bring my computer and they would get me for around $100 dollars.  I know there must be a way to better, cheaper to get. I would really appreciate help with this situation.

Password recovery:

http://support.Microsoft.com/default.aspx/KB/189126

"Microsoft's strategy concerning lost or forgotten passwords"

Microsoft cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features.

There are 3 programs of recovery of password part available on the Net, if you do a search.

Use 3 programs of third parties at your own risk.

See you soon. Mick Murphy - Microsoft partner

Tags: Windows

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