Password recovery does not work

I just tested sends password recovery in a customer record subscribed to a secured (on a test site) area. The email goes very well with the link to the customer set the new password... all fine, the only problem is when you set the new password from the symbolic link always comes the same error...

ERROR: Your password reset token has expired. Please request a new using the form below.

I tried several times, so there is no way, it might be time? What happens here?

Hi all

I don't know how you open links received via the password reset email, but in the case where you use copy/paste please make sure that you do not select the period (.) at the link. In the case where you do this you will indeed receive the error mentioned in the message from this same thread so when you paste the address of the download page will contain two fields (new and confirm) to set the password.

See you soon,.

Cristian

Tags: Business Catalyst

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