PAVALION 15-AU116TX: 15 - AU116TX (Maximum supported Memory) HP PAVALION

Hello

I ordered the 15-AU116TX PAVALION notebook and I here are the questions for the upgrade of memory.

1) there are 7 Gen Core i5 and I went through this (http://ark.intel.com/products/95443/Intel-Core-i5-7200U-Processor-3M-Cache-up-to-3_10-GHz) specifications. It is clearly stated that the processor can support up to 32GB of RAM.

-When I checked with the public support they told me that maximum supported memory is only 16 GB.

Can you please clarify on this?

(2) if I install additional memory (whereas it will take over 32 GB, I intend to add 16 GB of additional memory) my warranty is void?

(3) what is the configuration of the motherboard with above laptop?

Kind regards

Ankur

@ankurtr

Your laptop has only 2 slots of memory and the memory bus is designed to support the 16 GB.

If you have a laptop computer with 4 slots "as a Dell M6600' you can have up to 32GB.

Ark is to give the max, that the CPU is designed to not the advice of different systems.

If you have a desktop computer with the same processor and 4 slots you could then add the 32 GB max.

REO

Tags: Notebooks

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